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PagerDuty vs Applauz Recognition Comparison

Overview

PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable...

Applauz is an employee recognition software for small and medium-sized business. With features like peer-to-peer recognition,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$3.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

111

58

6

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.6

(31)

5

4

3

2

1

20

9

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The ability to to have the information displayed and on the go with the App is great for us as we can engage with stakeholders and its bought in consistency for out out of hours team on alerting.
Integration with CloudWatch, webhooks, Jira is outstanding, functional, and reliable. The application has gotten better over the years I have used it.
Based on my past experience I would really recommended tool for people who support the system infrastructure in-fact very honest I have recommended this to couple of people who did not use this too.

Pros

Many features and easy to use, our employees love the UI. The support team is amazing they have been very helpful.
They also appreciate their POINTS and LOVE the marketplace, with over 2500 items and 250 brands to choose from. We all enjoy our retail therapy.
Overall the experience has been amazing. Great value for the money spent, and the gifts everyone can earn are awesome.

Cons

We also suffer during outages for the lack of a "acknowledge all incoming pages" button.
Once I actually closed an incident of another person, mistakenly. Yes it was my mistake and perhaps my IT department's configuration mistake, but the UI shows me these incidents.
We badly need a "current status, open incident" that auto-acks whatever comes in and, say, converts them to summary push-notifications or some other "just an FYI, this other stuff happened" digest.

Cons

If I speak for the agency we have a few people that struggle with technology so they’d have comments about it being online.
The market can be difficult to use. The filter tool did not seem to work at the beginning.
It was a little difficult to get people used to using it.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features31
  • API
  • Access Control
  • Action Management
  • Alerts / Escalation
  • Assignment Management
  • Auto-Responders
  • Automatic Notifications
  • Calendar Sync with Google
  • Call Routing
  • Customizable Branding
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Employee Management
  • Employee Profile
  • Employee Reward Programs
  • Engagement Analytics
  • Escalation Management
  • Gamification
  • Incentive Programs
  • Incident Management
  • Issue Management
  • Issue Tracking
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Monitoring
  • Online Catalog
  • Performance Reports
  • Permission Management
  • Personalized Profiles
  • Prioritizing
  • Product Catalog
  • Pulse Surveys
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Rewards Management
  • Role-Based Permissions
  • Self Service Portal
  • Server Monitoring
  • Single Sign On
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • Workflow Management
  • Total features19
  • API
  • Access Control
  • Action Management
  • Alerts / Escalation
  • Assignment Management
  • Auto-Responders
  • Automatic Notifications
  • Calendar Sync with Google
  • Call Routing
  • Customizable Branding
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Employee Management
  • Employee Profile
  • Employee Reward Programs
  • Engagement Analytics
  • Escalation Management
  • Gamification
  • Incentive Programs
  • Incident Management
  • Issue Management
  • Issue Tracking
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Monitoring
  • Online Catalog
  • Performance Reports
  • Permission Management
  • Personalized Profiles
  • Prioritizing
  • Product Catalog
  • Pulse Surveys
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Rewards Management
  • Role-Based Permissions
  • Self Service Portal
  • Server Monitoring
  • Single Sign On
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • Workflow Management

Integrations

  • Total integrations145
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations4
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

PagerDuty vs. Applauz Recognition

See how PagerDuty and Applauz Recognition stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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