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PagerDuty vs Certero for Cloud Comparison

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Overview

Category Leaders

PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable...

Certero for Cloud helps organizations extend their IT Asset Management control to Cloud and SaaS. Protect against the growing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

116

59

7

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Integration with CloudWatch, webhooks, Jira is outstanding, functional, and reliable. The application has gotten better over the years I have used it.
The ability to to have the information displayed and on the go with the App is great for us as we can engage with stakeholders and its bought in consistency for out out of hours team on alerting.
Love the on-call rota, the ability to schedule overrides and multiple call out hierarchies. The wide range of alerts and abilities to interact with the product via multiple channels.

Pros

Not enoughreviews yet

Cons

We also suffer during outages for the lack of a "acknowledge all incoming pages" button.
Once I actually closed an incident of another person, mistakenly. Yes it was my mistake and perhaps my IT department's configuration mistake, but the UI shows me these incidents.
We badly need a "current status, open incident" that auto-acks whatever comes in and, say, converts them to summary push-notifications or some other "just an FYI, this other stuff happened" digest.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features40
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Asset Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Discovery
  • Billing & Provisioning
  • Budgeting/Forecasting
  • CPU Monitoring
  • Capacity Analytics
  • Collaboration Tools
  • Compliance Management
  • Contact Management
  • Contract/License Management
  • Cost Management
  • Cost Tracking
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Aggregation
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Database Support
  • Demand Monitoring
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Event Logs
  • Forecasting
  • IT Cost Management
  • IT Monitoring
  • Incident Management
  • Incident Reporting
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • License Management
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Network Analysis
  • Onboarding
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Prioritization
  • Problem Management
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Role-Based Permissions
  • Root Cause Analysis
  • SaaS Operations Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Shadow IT Detection
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Status Tracking
  • Subscription Management
  • Supply Monitoring
  • Third Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • User Management
  • Vendor Management
  • Workflow Management
  • Total features69
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Asset Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Discovery
  • Billing & Provisioning
  • Budgeting/Forecasting
  • CPU Monitoring
  • Capacity Analytics
  • Collaboration Tools
  • Compliance Management
  • Contact Management
  • Contract/License Management
  • Cost Management
  • Cost Tracking
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Aggregation
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Database Support
  • Demand Monitoring
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Event Logs
  • Forecasting
  • IT Cost Management
  • IT Monitoring
  • Incident Management
  • Incident Reporting
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • License Management
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Network Analysis
  • Onboarding
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Prioritization
  • Problem Management
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Role-Based Permissions
  • Root Cause Analysis
  • SaaS Operations Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Shadow IT Detection
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Status Tracking
  • Subscription Management
  • Supply Monitoring
  • Third Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • User Management
  • Vendor Management
  • Workflow Management

Integrations

  • Total integrations157
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

PagerDuty vs. Certero for Cloud

See how PagerDuty and Certero for Cloud stack up against each other by comparing features, pricing, ratings, integrations, security & more.