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PagerDuty vs billage Comparison

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Overview

Category Leaders

PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable...

billage is an online CRM, task management and client billing solution for freelancers, micro-enterprises and small businesses

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

119

60

7

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

5

4

3

2

1

39

21

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Integration with CloudWatch, webhooks, Jira is outstanding, functional, and reliable. The application has gotten better over the years I have used it.
The ability to to have the information displayed and on the go with the App is great for us as we can engage with stakeholders and its bought in consistency for out out of hours team on alerting.
Love the on-call rota, the ability to schedule overrides and multiple call out hierarchies. The wide range of alerts and abilities to interact with the product via multiple channels.

Pros

You can enjoy a easy sofware , if you are a small company, and with a very good price.
Easy to use and with a very good price. Easy the moving ammong pages and sure answer from internet if you have to in.
We can controller all task and profits to my company. The flow work of the projects are very appreciated.

Cons

We also suffer during outages for the lack of a "acknowledge all incoming pages" button.
Once I actually closed an incident of another person, mistakenly. Yes it was my mistake and perhaps my IT department's configuration mistake, but the UI shows me these incidents.
We badly need a "current status, open incident" that auto-acks whatever comes in and, say, converts them to summary push-notifications or some other "just an FYI, this other stuff happened" digest.

Cons

It seems to me a very big mistake when it comes to controlling financial accounts.
Control over charges and payments. View real-time status of my company's finances.
Also lets put an invoice as collected no matter where the money is entered, so if you need to control it, it is impossible.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features40
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Alerts / Escalation
  • Alerts/Notifications
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Budget Management
  • Budgeting/Forecasting
  • CPU Monitoring
  • CRM
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Planning
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Aggregation
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Scheduling
  • Event Logs
  • Expense Tracking
  • File Sharing
  • Financial Management
  • Financial Reporting
  • Forecasting
  • Hourly Billing
  • IT Monitoring
  • Incident Management
  • Incident Reporting
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Issue Tracking
  • Kanban Board
  • Knowledge Base Management
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Marketing Automation
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple Payment Options
  • Network Analysis
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Opportunity Management
  • Order Management
  • Payment Processing
  • Performance Metrics
  • Prioritization
  • Problem Management
  • Profitability Analysis
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Role-Based Permissions
  • Root Cause Analysis
  • Sales Pipeline Management
  • Scheduling
  • Segmentation
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Stock Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traditional Methodologies
  • Workflow Management
  • Total features94
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Alerts / Escalation
  • Alerts/Notifications
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Budget Management
  • Budgeting/Forecasting
  • CPU Monitoring
  • CRM
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Planning
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Aggregation
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Scheduling
  • Event Logs
  • Expense Tracking
  • File Sharing
  • Financial Management
  • Financial Reporting
  • Forecasting
  • Hourly Billing
  • IT Monitoring
  • Incident Management
  • Incident Reporting
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Issue Tracking
  • Kanban Board
  • Knowledge Base Management
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Marketing Automation
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple Payment Options
  • Network Analysis
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Opportunity Management
  • Order Management
  • Payment Processing
  • Performance Metrics
  • Prioritization
  • Problem Management
  • Profitability Analysis
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Role-Based Permissions
  • Root Cause Analysis
  • Sales Pipeline Management
  • Scheduling
  • Segmentation
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Stock Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traditional Methodologies
  • Workflow Management

Integrations

  • Total integrations162
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations8
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk