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PagerDuty vs MicroStation Comparison

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Overview

Category Leaders

PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable...

MicroStation is a 3D architecture software that helps businesses in the oil and gas, construction, mining, manufacturing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

250

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

119

60

7

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

62

64

16

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Integration with CloudWatch, webhooks, Jira is outstanding, functional, and reliable. The application has gotten better over the years I have used it.
The ability to to have the information displayed and on the go with the App is great for us as we can engage with stakeholders and its bought in consistency for out out of hours team on alerting.
Love the on-call rota, the ability to schedule overrides and multiple call out hierarchies. The wide range of alerts and abilities to interact with the product via multiple channels.

Pros

Overall it's a great software for professionals and not so much for beginners since it provides features and functionalities which is the best.
It is so useful and helpful. We can get our drawing quickly I believe that Bentley's R&D is one of the best learning software in our company.
I love the ability to create an extremely complex and intricate design by utilizing microstation software.

Cons

We also suffer during outages for the lack of a "acknowledge all incoming pages" button.
Once I actually closed an incident of another person, mistakenly. Yes it was my mistake and perhaps my IT department's configuration mistake, but the UI shows me these incidents.
We badly need a "current status, open incident" that auto-acks whatever comes in and, say, converts them to summary push-notifications or some other "just an FYI, this other stuff happened" digest.

Cons

There are no prompts which explain what you are doing wrong, instead the program just crashes, leaving the user to wonder what he has to do to make the program work.
Administration can seem confusing as there are so many different options.
It has been a struggle as of late but from past experience i believe the bugs will all be worked out.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features40
  • 2D Drawing
  • 3D Imaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Animation
  • Annotations
  • Automatic Formatting
  • BIM Modeling
  • Bill of Materials Management
  • CAD Tools
  • CPU Monitoring
  • Chemical Management
  • Civil
  • Collaboration Tools
  • Comparison View
  • Component Library
  • Content Library
  • Custom Development
  • Dashboard
  • Data Aggregation
  • Data Import/Export
  • Data Visualization
  • Design Analysis
  • Design Management
  • Design Templates
  • Document Management
  • Drafting
  • Electrical
  • Email Alerts
  • Email Management
  • Event Logs
  • For 3D Printing
  • For Architects
  • For Manufacturers
  • IT Monitoring
  • Image Editing
  • Incident Management
  • Incident Reporting
  • Interactive Content
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Landscape Design
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Manufacturing Design Data
  • Mechanical
  • Mobile Alerts
  • Modeling & Simulation
  • Monitoring
  • Network Analysis
  • Performance Metrics
  • Presentation Tools
  • Prioritization
  • Problem Management
  • Project Management
  • Project Templates
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reference Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Root Cause Analysis
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Third Party Integrations
  • Virtual Tour
  • Workflow Management
  • Total features39
  • 2D Drawing
  • 3D Imaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Animation
  • Annotations
  • Automatic Formatting
  • BIM Modeling
  • Bill of Materials Management
  • CAD Tools
  • CPU Monitoring
  • Chemical Management
  • Civil
  • Collaboration Tools
  • Comparison View
  • Component Library
  • Content Library
  • Custom Development
  • Dashboard
  • Data Aggregation
  • Data Import/Export
  • Data Visualization
  • Design Analysis
  • Design Management
  • Design Templates
  • Document Management
  • Drafting
  • Electrical
  • Email Alerts
  • Email Management
  • Event Logs
  • For 3D Printing
  • For Architects
  • For Manufacturers
  • IT Monitoring
  • Image Editing
  • Incident Management
  • Incident Reporting
  • Interactive Content
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Landscape Design
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Manufacturing Design Data
  • Mechanical
  • Mobile Alerts
  • Modeling & Simulation
  • Monitoring
  • Network Analysis
  • Performance Metrics
  • Presentation Tools
  • Prioritization
  • Problem Management
  • Project Management
  • Project Templates
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reference Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Root Cause Analysis
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Third Party Integrations
  • Virtual Tour
  • Workflow Management

Integrations

  • Total integrations159
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations1
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk