Intro: Here’s a quick summary of PagerDuty, a IT management app. We’ll see where they rank in terms of features, mobility, security, integrations and pricing. We’ll also learn what GetApp’s community of verified users most often praise and gripe about when using PagerDuty.
Features: When we compare PagerDuty to other similar products, it shares a low percentage of the standard features listed across the IT management category. Most notably we can mention their mobile incident management and monitoring aggregation.
Mobile: PagerDuty has excellent mobile access by offering both native iOS & Android apps, as well as a responsive website.
Transparency: PagerDuty has not yet submitted the GetApp security survey.
Integrations: PagerDuty shares a moderate amount of the integrations most commonly available in other IT management apps. While they’re likely to have the integrations you need right now, make sure to confirm that they’ll have the integrations your business might need as it grows.
Reviews: Reviews from GetApp verified users highlight PagerDuty for having a great alerting system including role based alerts but that the quality of your code can cause additional alerts to fire off.
Pricing: PagerDuty reviewers on GetApp have rated their pricing and overall value for money as average when compared to other IT management apps.
Summary: In summary PagerDuty is a strong IT management app for companies that are looking for a solution with excellent mobile incident management and monitoring aggregation but based on user feedback.