Panopta Pricing, Features, Reviews & Comparison of Alternatives

Panopta

Never Blinks

4.53/5 (57 reviews)

Panopta overview

What is Panopta?

Panopta offers a full-service monitoring solution that covers all your devices and doesn’t compromise on security.

From monitoring your on-prem and cloud instances to providing detailed metrics on the performance of your applications, Panopta creates a true end-to-end view of your infrastructure. With rich, fully customizable dashboards and reports, Panopta makes it easy to track the health and performance of both individual deployments, as well as your environment as a whole.

Coupled with robust incident management and collaboration tools, teams are able to seamlessly identify, triage, and resolve incidents which helps to reduce MTTR and MTTD times. In addition, Panopta’s adjustable thresholds, countless integrations, and automated remediation tools help teams achieve proactive monitoring. Saving time and resources which can be better spent on high-value tasks.

Panopta’s OnSight vCollector and Agent are both lightweight and SaaS-delivered, meaning you won’t need any extra hardware to run them, nor will they put a strain on your resources. Both use a secure, one-way TLS connection to connect back to Panopta’s monitoring infrastructure.

Also, the OnSight provides automated discovery of your infrastructure, making the onboarding process faster and smoother. Panopta’s OnSight vCollector works in any deployment, whether that be on-prem, in the cloud, or within a containerized environment. We even have native machine images for AWS, Azure, and Docker.

The Panopta Agent, working in tandem with the InSight and public monitoring probes, is OS agnostic, meaning you can easily add it to your Unix, Linus, or Windows instances. With many out-of-box features, flexibility for custom plugins, support for all instances types, and the ability to ingest both custom metrics and incidents, the Agent is a powerful tool to have at your disposal.
www.panopta.com

Pricing

Starting from
$6/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China, India

Supported languages

English
Panopta screenshot: DashboardPanopta screenshot: Incident Overview PagePanopta screenshot: Incident Details PagePanopta screenshot: Monitoring Policy WorkflowPanopta screenshot: Alert Timeline ExamplePanopta screenshot: Instance Overview PagePanopta screenshot: Instance Details Page

Panopta reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.3
  4.6
Anonymous

Quick setup and relatively easy monitorying

Used monthly for 1-2 years
Reviewed 2018-12-12
Review Source: Capterra

Overall they have been great to work with

Pros
Panopta’s support was very helpful in getting us up and running. So far it has been able to scale with our infrastrutures and is very user friendly when it comes to monitoring.

Cons
We've had some false positive alerts, but haven't had those in a while so we think it was a bug that they fixed or we didn't have it configured properly out the gate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rafe Hatfield

Solid, reliable and configurable monitoring and alerting solution

Used daily for 1-2 years
Reviewed 2016-12-15
Review Source: Capterra

We started using Panopta over a year ago after having continual problems with some of the other better-known monitoring solutions; continual false-negative reports and convoluted interfaces were causing continual problems for us. Panopta's service has proven to be very reliable, allowing us to configure the points from which our servers are monitored which mean we're getting alerts from regions very close to our users, and we've been able to extend this past simple 'ping' type tests. Their alerting services are easily configurable and adaptable, meaning our staff receives alerts promptly when necessary. We have also had no issues with simple integrations via API to any services we've wanted so far. A couple of times we haven't been able to figure out issues on our own their support has proven to be very fast to respond and diligent with following up on any lingering concerns. Happy to recommend Panopta to anyone looking for a reliable, robust monitoring solution.

Pros
Ease of use; reliability; configurability; alerting systems; easily integrated with other systems

Cons
They don't have as many 'out of the box' integrations as some of the better-known solutions, however, it hasn't proven to be a big hurdle with a little work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karl Hardisty

Solid performance, mostly

Used daily for 1-2 years
Reviewed 2016-12-06
Review Source: Capterra

Overall we're happy - all outages seem to be notified. The issue we do have is false notifications, that tend to wake up engineers in the middle of the night for no reason.

Pros
Mostly accurate

Cons
False positives.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Andy Fowler

Just the right amount of monitoring

Used weekly for 2+ years
Reviewed 2016-12-06
Review Source: Capterra

We use Panopta as our front-line monitoring system at Nutshell, a SaaS product. In particular, we needed a tool that would notify the team via phone call, for late-night coverage. Panopta made this easy. We struggled with the iPhone app at first, but they've launched a new version which works great for us. It's nice to get an iPhone notification as a heads-up before we escalate to phone/text. The UI to attach notification schedules to services is a bit unwieldy, but they've made significant progress. We lean toward a simple configuration, ("Is the app up?"), and put members into several escalation groups (iPhone -> text -> phone). The effort, cost, and overhead of PagerDuty haven't proven necessary. Panopta's actual core monitoring platform has been bulletproof for us: no false positives, immediate notifications. It helpfully covers things like SMTP, DNS, and SSL expiry, too. We use other monitoring platforms, but Panopta is the source of truth, for both the operations team and the rest of the company!

Pros
Phone call alerting, bulletproof monitoring, straightforward monitoring of an HTTPS endpoint

Cons
The UI to add a new team member to an existing schedule is a bit kludgy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jonathan De Jong

Great System Monitoring Solution

Used daily for 1-2 years
Reviewed 2016-12-06
Review Source: Capterra

Panopta has been wonderful for providing server monitoring for our applications. The ability to add custom dashboards to show key metrics and add alerts when those metrics are out of policy has been key to monitoring our physical infrastructure and has allowed us to focus on running our products vs running our systems. I would highly recommend to anyone looking to monitor public/private cloud and physical systems.

Pros
- Cheaper than competitors - More features than competitors of similar price - Very robust dashboard an alert system

Cons
- Dashboards can be a bit difficult to change - Not all features are obvious and can take some getting used to

Response from Panopta


Hi Jonathan,
We agree, the current dashboard has some faults. Keep an eye out for our Dashboard revamp coming in the beginning of January! Let us know what you think and send us some feedback so we can continue to make improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Panopta pricing

Starting from
$6/month
Pricing options
Subscription
Free trial
View Pricing Plans

Panopta’s pricing is usage-based, meaning you’ll never pay for more than you need, or make sacrifices for a more affordable price. With unlimited users, alerts, and dashboards, Panopta is an affordable way to track all of your infrastructure, whether you have 5 servers or 500.

Panopta features

API
Monitoring

Access Control (161 other apps)
Activity Dashboard (222 other apps)
Activity Tracking (114 other apps)
Alerts / Escalation (115 other apps)
Auditing (115 other apps)
Automatic Notifications (163 other apps)
Collaboration Tools (110 other apps)
Compliance Management (120 other apps)
Data Import/Export (151 other apps)
Data Visualization (112 other apps)
Drag & Drop Interface (117 other apps)
Real Time Data (107 other apps)
Real Time Monitoring (139 other apps)
Reporting & Statistics (174 other apps)
Role-Based Permissions (101 other apps)
Search Functionality (101 other apps)
Third Party Integration (220 other apps)
Workflow Management (136 other apps)

Additional information for Panopta

Key features of Panopta

  • Alert Timelines & Escalation tools
  • Automated Diagnostics and Remediation
  • Availability of public reports
  • Collaboration & Communication tools
  • Customizable Plugins
  • Cutting edge control panel and dashboard
  • Distributed monitoring network
  • Incident Management
  • Java and Web-browser recorder based synthetics
  • Mobile App
  • Real-time performance statistics
  • SMS notifications
  • Synthetic checks
  • Unlimited Users
View All Features

Benefits

+ On-prem, cloud, and container coverage, making it easy to monitor all of a team’s deployments.

+ OS agnostic with optimized Agents for Linux, Unix, and Microsoft environments.

+ Unlimited dashboards, reports, and status pages, all of which can be customized to a team’s needs.

+ Built-in monitoring, alerting, and incident management allowing teams to consolidate their tools and collaborate smoothly.

+ SaaS-delivery makes with weekly, automatic updates, so Panopta will always be up-to-date.