Papertrail Features

Papertrail

Cloud-hosted log management

4.2/5 (5 reviews)

Papertrail Feature Summary

  • Full-text search
  • Simple REST API.
  • Save searches to reuse
  • Lightweight Ruby daemon
  • File-to-syslog app log collector
  • Realtime event viewer
  • HTTP to app notifications
  • Archive indefinitely on Amazon S3
  • Hostname wildcards
  • Download old logs
  • "Curated" log dashboard
  • Graph with Librato Metrics, and GeckoBoard
  • Nightly summary emails, copy-friendly links
  • Hadoop (Amazon EMR) integration
  • Auto-scaling cloud system integrations
  • OS X Dashboard widget.

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Papertrail Feature Reviews

5 reviewers had the following to say about Papertrail's features:

Anonymous
A verified reviewer

Useful, Very Insight ful tool, with erespect to Heroku APP

2018-07-24

Event logs, debug logs of application (Custom applications running on Heroku)

Pros

Good Insight on debug logs, and event monitoring, Provides high lithed view of the errors in the application.

Cons

Monitoring database events, there is scope for improvement on monitoring the database level events/logs/deadlocks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Hospital & Health Care company, 201-500 employees)

Used papertrail to log and monitor user devices and app usage.

2018-03-19

We gain valuable insight into what our users and doing and experiencing by monitoring these logs.

Pros

Gain the ability to create different visualizations based on predefined metrics but also allows for some customization.

Cons

Most of this is due to sheer volume of data being collected, which is a self imposed problem but it'd be nice to get more support regarding how to handle this or having built in tools to filter out duplicate data points.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Diego Medina

Simple UI, just what you need for log management

2019-02-23

I love how it is like having the terminal, but all your logs in one place. tail/grep is really all you need when reading logs, their autorefreshed ui and search does what I need, and having things like email alerts when certain keywords appear on certain servers is a nice feature

Pros

But also has nice search with special character to exclude terms, time range, etc

Cons

Nothing, all our team needed was a central place to get all our logs from, and papertrail did just that

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Computer Software company, 51-200 employees)

Great way to catch logs if you're on top of things.

2018-12-19

Pros

It is easy to link Papertrail to applications and search logs for the given log storage time.

Cons

Though I understand if that is outside of Papertrail's control.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Kevin Van Heusen

Nice log aggregator

2017-02-08

PaperTrail does the trick for log aggregation, it may not be quite as fully featured as others but the price makes up for it.

Pros

Product performs well and was easy to setup.

Cons

The search functionality could be beefed up, they have a variety of options but based on the UI it isn't always obvious.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Papertrail

Papertrail supports rsyslog so you can hook it into a variety of existing log collectors.

Source: Capterra
Helpful?   Yes   No
Read more