Papertrail Features

Papertrail

Cloud-hosted log management

4.2/5 (10 reviews)

Papertrail Feature Summary

  • Full-text search
  • Simple REST API.
  • Save searches to reuse
  • Lightweight Ruby daemon
  • File-to-syslog app log collector
  • Realtime event viewer
  • HTTP to app notifications
  • Archive indefinitely on Amazon S3
  • Hostname wildcards
  • Download old logs
  • "Curated" log dashboard
  • Graph with Librato Metrics, and GeckoBoard
  • Nightly summary emails, copy-friendly links
  • Hadoop (Amazon EMR) integration
  • Auto-scaling cloud system integrations
  • OS X Dashboard widget.

Competitor Feature Comparison

API
Charting
Full Text Search
Monitoring
Visit WebsiteCompare App
API
Charting
Full Text Search
Monitoring
Visit WebsiteCompare App
API
Charting
Full Text Search
Monitoring
Learn moreCompare App

Papertrail Feature Reviews

10 reviewers had the following to say about Papertrail's features:

Anonymous
(Hospital & Health Care company, 201-500 employees)

Used papertrail to log and monitor user devices and app usage.

2018-03-19

We gain valuable insight into what our users and doing and experiencing by monitoring these logs.

Pros

Gain the ability to create different visualizations based on predefined metrics but also allows for some customization.

Cons

Most of this is due to sheer volume of data being collected, which is a self imposed problem but it'd be nice to get more support regarding how to handle this or having built in tools to filter out duplicate data points.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Van Heusen

Nice log aggregator

2017-02-08

For basic log aggregation it works well and has a decent search mechanism.

Pros

Good price, overall good general functionality. Product performs well and was easy to setup.

Cons

The search functionality could be beefed up, they have a variety of options but based on the UI it isn't always obvious.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Papertrail

Papertrail supports rsyslog so you can hook it into a variety of existing log collectors.

Source: Capterra
Helpful?   Yes   No
Read more
Diego Medina

Simple UI, just what you need for log management

2019-02-23

I love how it is like having the terminal, but all your logs in one place. tail/grep is really all you need when reading logs, their autorefreshed ui and search does what I need, and having things like email alerts when certain keywords appear on certain servers is a nice feature

Pros

But also has nice search with special character to exclude terms, time range, etc

Cons

Nothing, all our team needed was a central place to get all our logs from, and papertrail did just that

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Quick and basic solution for centralized logging

2019-12-05

The integration process is simple and straightforward, but analytic feature should be improved.

Pros

Easy to integrate: It took only 30 minutes to integrate Papertrail with our application.

Cons

No built-in analysis feature, we have to export the log manually for analysis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Useful, Very Insight ful tool, with erespect to Heroku APP

2018-07-24

Event logs, debug logs of application (Custom applications running on Heroku)

Pros

Good Insight on debug logs, and event monitoring, Provides high lithed view of the errors in the application.

Cons

Monitoring database events, there is scope for improvement on monitoring the database level events/logs/deadlocks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

Great way to catch logs if you're on top of things.

2018-12-19

Pros

It is easy to link Papertrail to applications and search logs for the given log storage time.

Cons

Though I understand if that is outside of Papertrail's control.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Meredith

Papertrail

2020-04-28

Use it to report any errors.

Pros

The ability to have multiple machines per host is really nice feature. Additionally, the ability to send errors by email, webhook or with any other integration is nice too.

Cons

The only feature that I wish for is that they would update the npm module.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Hung Quach

My review

2019-12-12

Pros

Intuitive UI, easy to use and setup.

Cons

Do not have the on premise (Self-Hosted) version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jose F. Gomez

Helps consolidate logging in today’s containerized world

2020-05-06

We’re able to keep track of key transactions logging and debugging errors faster and more efficiently.

Pros

Papertrail helps solve the issue by providing a pipeline to a clean UI and tools to make it easy to debug and keep visibility of key application transactions.

Cons

It’s cost structure was confusing at first and we spent our quota too quickly. It required us to rethink what to log and what not to log, which isn’t necessarily a bad thing.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Phuong Tran

Papertrail Review

2020-03-09

Pros

It saves and shows logs according to your need, so it helps user saving lots of time and effort.

Cons

The price is not very competitive. I would like to have more features with this price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more