Syxsense Features

Syxsense

Threat prevention & endpoint detection and response software

4.67/5 (57 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Application Management
Application Security
Approval Process Control
Asset Discovery
Asset Management
Asset Tracking
Audit Management
Audit Trail
Authentication
Automatic Backup
Automatic Patch Deployment
Automatic Scans
Capacity Management
Chat/Messaging
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customization
Dashboard
Dashboard Creation
Data Import/Export
Data Security
Data Visualization
Device Management
Diagnostic Tools
Drag & Drop
Email Alerts
Encryption
Endpoint Management
Endpoint Protection
Event Logs
Event Tracking
File Sharing
File Transfer
HIPAA Compliant
IT Asset Tracking
IT Reporting
Inventory Management
Inventory Tracking
Issue Auditing
License Management
Live Chat
Maintenance Management
Maintenance Scheduling
Monitoring
Multi-Channel Communication
Multiple User Accounts
Network Scanning
Network Security
Network Wide Management
PCI Compliance
Password Management
Password Protection
Patch Management
Patch Prioritization
Patch Testing
Performance Metrics
Policy Management
Prioritization
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Updates
Remote Access & Monitoring
Remote Access/Control
Remote Monitoring & Management
Remote Support
Remote Update / Installation
Reporting & Statistics
Reporting/Analytics
Risk Alerts
Risk Analytics
Risk Assessment
Risk Management
Role-Based Permissions
Runtime Container Security
SQL Injections
SSL Security
Scheduling
Screen Sharing
Search/Filter
Secure Data Storage
Secure Login
Security Auditing
Self Service Portal
Server Monitoring
Session Recording
Session Transfer
Single Sign On
Source-Code Scanning
Status Tracking
Summary Reports
Surveys & Feedback
Task Management
Third Party Integrations
Threat Intelligence
Threat Protection
Two-Factor Authentication
Unattended Access
Usage Tracking/Analytics
User Management
Virus Definition Update
Vulnerability Assessment
Vulnerability Protection
Vulnerability Scanning
Web Scanning
Web-Application Security
Whitelisting/Blacklisting
Workflow Management
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API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Application Management
Application Security
Approval Process Control
Asset Discovery
Asset Management
Asset Tracking
Audit Management
Audit Trail
Authentication
Automatic Backup
Automatic Patch Deployment
Automatic Scans
Capacity Management
Chat/Messaging
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customization
Dashboard
Dashboard Creation
Data Import/Export
Data Security
Data Visualization
Device Management
Diagnostic Tools
Drag & Drop
Email Alerts
Encryption
Endpoint Management
Endpoint Protection
Event Logs
Event Tracking
File Sharing
File Transfer
HIPAA Compliant
IT Asset Tracking
IT Reporting
Inventory Management
Inventory Tracking
Issue Auditing
License Management
Live Chat
Maintenance Management
Maintenance Scheduling
Monitoring
Multi-Channel Communication
Multiple User Accounts
Network Scanning
Network Security
Network Wide Management
PCI Compliance
Password Management
Password Protection
Patch Management
Patch Prioritization
Patch Testing
Performance Metrics
Policy Management
Prioritization
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Updates
Remote Access & Monitoring
Remote Access/Control
Remote Monitoring & Management
Remote Support
Remote Update / Installation
Reporting & Statistics
Reporting/Analytics
Risk Alerts
Risk Analytics
Risk Assessment
Risk Management
Role-Based Permissions
Runtime Container Security
SQL Injections
SSL Security
Scheduling
Screen Sharing
Search/Filter
Secure Data Storage
Secure Login
Security Auditing
Self Service Portal
Server Monitoring
Session Recording
Session Transfer
Single Sign On
Source-Code Scanning
Status Tracking
Summary Reports
Surveys & Feedback
Task Management
Third Party Integrations
Threat Intelligence
Threat Protection
Two-Factor Authentication
Unattended Access
Usage Tracking/Analytics
User Management
Virus Definition Update
Vulnerability Assessment
Vulnerability Protection
Vulnerability Scanning
Web Scanning
Web-Application Security
Whitelisting/Blacklisting
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Application Management
Application Security
Approval Process Control
Asset Discovery
Asset Management
Asset Tracking
Audit Management
Audit Trail
Authentication
Automatic Backup
Automatic Patch Deployment
Automatic Scans
Capacity Management
Chat/Messaging
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customization
Dashboard
Dashboard Creation
Data Import/Export
Data Security
Data Visualization
Device Management
Diagnostic Tools
Drag & Drop
Email Alerts
Encryption
Endpoint Management
Endpoint Protection
Event Logs
Event Tracking
File Sharing
File Transfer
HIPAA Compliant
IT Asset Tracking
IT Reporting
Inventory Management
Inventory Tracking
Issue Auditing
License Management
Live Chat
Maintenance Management
Maintenance Scheduling
Monitoring
Multi-Channel Communication
Multiple User Accounts
Network Scanning
Network Security
Network Wide Management
PCI Compliance
Password Management
Password Protection
Patch Management
Patch Prioritization
Patch Testing
Performance Metrics
Policy Management
Prioritization
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-Time Chat
Real-time Updates
Remote Access & Monitoring
Remote Access/Control
Remote Monitoring & Management
Remote Support
Remote Update / Installation
Reporting & Statistics
Reporting/Analytics
Risk Alerts
Risk Analytics
Risk Assessment
Risk Management
Role-Based Permissions
Runtime Container Security
SQL Injections
SSL Security
Scheduling
Screen Sharing
Search/Filter
Secure Data Storage
Secure Login
Security Auditing
Self Service Portal
Server Monitoring
Session Recording
Session Transfer
Single Sign On
Source-Code Scanning
Status Tracking
Summary Reports
Surveys & Feedback
Task Management
Third Party Integrations
Threat Intelligence
Threat Protection
Two-Factor Authentication
Unattended Access
Usage Tracking/Analytics
User Management
Virus Definition Update
Vulnerability Assessment
Vulnerability Protection
Vulnerability Scanning
Web Scanning
Web-Application Security
Whitelisting/Blacklisting
Workflow Management
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Syxsense Feature Reviews

25 reviewers had the following to say about Syxsense's features:

Rick H.

Constantly listening and improving

2020-10-07

Being able to monitor inventory, processes, patching and queries in real-time have really helped keep our environment secure and up to date.

Pros

Implementation was easy, patching is a breeze, software deployment is improving, notifications and customization of queries and reporting has been fantastic.

Cons

Support has helped us track down why this happens, and does an amazing job of detailing what causes the issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
anthony d.

Easy to use, Very efficient, Wonderful product!

2018-06-22

Pros

The ease at which the dashboard allows you to monitor and audit endpoints.

Cons

The website is sometimes slow to load especially if a task is already running. Other than that, i very much enjoyed the product!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nick H.

WSUS to cross platform and third party app patch management

2020-10-07

Pros

Third party application patch management with ability to extend.

Cons

Tutorials default to patch entire estate which could be dangerous. Interface could be more intuitive.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jared M.

Let us get rid of WSUS

2017-02-24

We were using WSUS but had no way to patch 3rd party applications.

Pros

Patches 3rd Party. Patch content is always up to date.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Syxsense

Customer service is great!

Source: Capterra
Helpful?   Yes   No
Read more
Paul B.

Additional features and reduced costs.

2020-10-08

It only took 3 months with Sxysense Manage to get every machines completely 100% patched, including some key 3rd party applications not just Microsoft and Apple Mac OS patches.

Pros

The remote control function is good in that all a device needs is to have an internet connection for us to be able to fix issues.

Cons

Remote control tools is a little "flakely" over lower bandwidth connections.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
john b.

one company who gets their clients and adopt a can adjust thinking

2016-03-31

Having the ability to have reports monthly on all our client's machines has given us and our clients the compliance we need.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Bertie P.

Could never get things right

2018-05-10

Pros

The UI made it very easy to deploy patching campaigns and I loved the dashboards showing patch compliance.

Cons

Scheduled tasks failed often. Tried a combination of using the vRep and going agentless. Long story short, could only ever complete about 10% of all patch jobs. The site was always unbearably slow as well. We're based in Alaska so perhaps the sluggish site was just our connection back to the Verismic servers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
Read more
Liam R.

Patch Management Made Easy

2020-10-07

Overall, the product is helping us save time, and be more efficient when it comes to patch management. It also makes sure that our devices are up-to-date and secure against the many new threats that come about.

Pros

Another pro is the ability to schedule patch installations to avoid downtime during the day. The report feature is also very useful for auditing and tracing purposes.

Cons

I am happy with the product and can't think of an improvement at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew M.

Excellent product

2020-10-07

Awesome love the tool

Pros

Very Easy to manage pretty much set it and forget it

Cons

Would like to be able to automatically join groups upon agent install creates alot of management

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason B.

Syxsense Review

2020-10-07

The main reason for jumping to Syxsense over a internal Wsus server was the fact that everything is cloud based and we didn't have to rebuild a Wsus server every year.. also to view a visual overview of the health of our environment without running huge Enterprise software's like SCCM etc.

Pros

Some of the key features we love about Syxsense would be the Built in Remote tool, the Site health overview, and the easy to read dashboards.

Cons

Interface has its slow days still, the one thing that annoys me the most is the Search field (i get it had to query information but some days it gets to the point where you type 1 letter, wait 10 seconds then type the next letter..)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan O.

Time saver!

2020-10-07

It has been a real lifesaver especially since everyone has been working remotely since covid, being able to keep all of client machines up to date has been easy and caused us one less headaches to worry about.

Pros

Ease of use, We found the interface so easy to navigate and was very intuitive.

Cons

Think the interface for managing multiple tasks could be improved would love to be able to quickly edit schedules from 1 screen rather than having to go into each task.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Matheus N.

Syxsense is a great tool in its main proposed functions.

2020-10-09

Pros

The patch management is done in a way that I have not found in another tool.

Cons

Minor flaws in the remote access function, but nothing that impedes the main functions of the solution.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Simon B.

Easy to use Patch Management System

2016-10-18

Having looked at several patch management systems, we decided to use Cloud Management Suite because (a) pricing and (b) the ease of use.

Pros

Ease to use.

Cons

Its slow sometimes for updates and to access the site

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10

Recommendations to others considering Syxsense

Does what is says on the tin.

Source: Capterra
Helpful?   Yes   No
Read more
Adam N.

Syxsense has made management of remote users a breeze

2020-10-07

Ever since we installed the Syxsense agent on all our machines we can keep them up to date and connect to them with one click from the dashboard.

Pros

Being able to connect to remote machines easily was a big need for us and syxsense makes it very simple for the administrator and the end user. Patching computers automatically and being able to see the inventory of computers is very useful for me.

Cons

The amount of steps you have to go through to create a task I feel could be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bertie P.

Super slick patch management product

2016-05-05

So far my experience with the Cloud Management Suite's Patch Manager tool has been awesome. The controls are very intuitive which makes the patching process extremely simple from start to finish.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Bertie P.

Super slick patch management product

2016-05-05

So far my experience with the Cloud Management Suite's Patch Manager tool has been awesome. The controls are very intuitive which makes the patching process extremely simple from start to finish.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Bertie P.

Super slick patch management product

2016-05-05

So far my experience with the Cloud Management Suite's Patch Manager tool has been awesome. The controls are very intuitive which makes the patching process extremely simple from start to finish.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
David D.

Easy to Manage devices and instal patches. Reporting and updating clients also important.

2017-05-15

Pros

Before using Cloud Management Suite, it was a struggle to manage over 400 devices with SCCM and WSUS.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda B.

Great Product Great Support

2019-06-06

Its been great, so easy to use and helpful beyond imagine

Pros

I like the customization! I can run specific patches on specific devices at specific. I can schedule night patches, I can exclude servers, and can review the task. I also love the support, I always get a response that day and get a follow up as well

Cons

The limited reports and that some were removed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kim H.

The way of the future

2020-10-07

We have been able to bring in all of our member offices and view their device health through the same console that we use to manage our corporate devices. The ability to setup patch scans and patch deploys based on different offices and different operating systems has helped relieve a lot of stress and worrying for us.

Pros

The remote control feature has allowed us to get to devices that we can't access via VPN.

Cons

The interface can be a little slow and quirky occasionally and we do run across strange issues with devices from time to time but I have to say the support team has been very helpful in following up quickly to our tickets and working with us to understand and resolve the issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul M.

One of our key tools

2020-10-07

We use Syxsense to quickly associate and end user with a device, for remote control of devices and of course to maintain patching on all devices

Pros

It gives us a quick view of all of our devices and access to them using the remote control element.

Cons

This may be operator error but there seems to be a gap in assessing and deploying patches to machines that need them. For example, if we see that a particular machine needs a patch it would be useful to know which other machines need the same patch. The only way I know to do this is to note the patch # and then look up that patch under Patches and create a job from there. IT would be very helpful to see and do this right from the patch view under the an individual machine. Another wish list item would be regarding asset mgmt. While this gives us some asset mgmt ability it falls short of a complete solution

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard B.

Syxsense, Best tools for application and patch management

2020-12-16

Exceptional product. Industry leader!

Pros

Syxsense surpassed their competitors on all features. It's easy to understand and the application functionality is very intuitive.

Cons

Improvements could be made in executive reporting capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christian D.

Excellent all round

2017-05-22

From my vendor research, Verismic was the only product that fitted all of our requirements to patch our operating systems as well as 3rd party software all from a solution we don't have to host or look after.

Pros

The product is exactly what we were looking for from a patch management solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Trang H.

A good network management system

2019-01-17

Pros

Looking for a good network management system for our company and I found this Patch Manager.

Cons

From my personal opinion, I don't have any complaint except the cost is very high. Yet you can use the trial version and then consider to buy it later.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Narasimha B.

Syxsense Feedback

2020-11-20

I dont have to worry if my systems are patched because I can run them on a schedule with Syxsense

Pros

The ease of running patches, pushing software to remote computers and the remote feature in Syxsense are the key factors that I liked about the product

Cons

The UI was really bad couple years ago when we got the software but it has developed a lot over the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more