Operations Hub Features

Operations Hub

Supercharge HubSpot CRM with a full toolkit for ops teams.

4.78/5 (254 reviews)

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Access Controls/Permissions
Accounting Integration
Activity Dashboard
Application Management
CRM
Configurable Workflow
Contact Database
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Dashboard
Data Cleansing
Data Import/Export
Data Management
Data Mapping
Data Quality Control
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Data Synchronization
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ERP
ETL
Email Management
Lead Management
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API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Application Management
CRM
Configurable Workflow
Contact Database
Customer Database
Dashboard
Data Cleansing
Data Import/Export
Data Management
Data Mapping
Data Quality Control
Data Security
Data Storage Management
Data Synchronization
Database Support
Drag & Drop
ERP
ETL
Email Management
Lead Management
Mobile Access
Multiple Data Sources
QuickBooks Integration
Real Time Data
Real Time Notifications
Real-time Updates
Reporting/Analytics
Sales Management
Search/Filter
Shared Contacts
Third Party Integrations
Web Services
Workflow Management
eCommerce Management
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API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Application Management
CRM
Configurable Workflow
Contact Database
Customer Database
Dashboard
Data Cleansing
Data Import/Export
Data Management
Data Mapping
Data Quality Control
Data Security
Data Storage Management
Data Synchronization
Database Support
Drag & Drop
ERP
ETL
Email Management
Lead Management
Mobile Access
Multiple Data Sources
QuickBooks Integration
Real Time Data
Real Time Notifications
Real-time Updates
Reporting/Analytics
Sales Management
Search/Filter
Shared Contacts
Third Party Integrations
Web Services
Workflow Management
eCommerce Management
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Operations Hub Feature Reviews

25 reviewers had the following to say about Operations Hub's features:

David K.

A Cloud Users Required Tool

2018-01-05

Time reduction from redundant data entry, real time updates and changes.

Pros

It works as advertised, it is reliable, and it gives peace of mind knowing your workload is reduced.

Cons

The workflow terminology takes some getting used to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PieSync


Hi David,

Thank you for this awesome review. Really appreciate your feedback. Our product can indeed become a little complex as soon as you try to setup more in depth integrations. Let us know if you have any questions so we can help you out.

Thanks,
Ewout

Read more
Fábio P.

Verified Reviewer

Great functionality

2016-06-21

Its web-based, automatic, sync between OnePageCRM and Google Contacts has saved me invaluable amount of time and effort in keeping all my data in sync.

Pros

- Automatic sync - Effortless, cloud functionality

Cons

- Does not sync the images (thumbnails) of OnePageCRM to Google Contacts (useful to see who is calling when contacts sync back to iPhone / Android) - Dashboard does not report which Contacts were synced (just the total amount of sync operations on a single day).

Rating breakdown

Value for money
Ease of use

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No

Response from PieSync


Hi Fábio,

Great to hear you save lots of time by using PieSync!

Regarding the Cons:
- Thumbnail sync is in our pipeline, we should be launching in Q4.
- Logging feature will be launched this August.

We'll keep you updated when these new features are released.

Read more
Ramon H.

It does what is promises jolly good

2018-12-26

Two way syncing of data to save time and money.

Pros

Comprehensive two way data sync for a frequently growing pool of SAAS tools simply by pointing and clicking.

Cons

They choose the next integrations by user votes.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shane T.

Verified Reviewer

Thank you, Jesus!!!

2016-07-13

The idea is to keep all these systems IN SYNC - if a contact changes in one system, it needs to change IN REAL TIME with all the other systems.

Pros

I mean, it SYNCS your contacts in real-time!!!

Cons

- More developers (and therefore more "management" of software companies) need to use PieSync for their integrations

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
Read more
Jason R.

Good but needs some more features

2018-01-04

Pros

it works very well syncing data between ontraport and salesforce. real time sync and accessing nfiltering/tag capabilities

Cons

needf the ability to see what data synced from where and when.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from PieSync


Hi Jason,

Thanks for your review and feedback. Having the option to manage your team is something we are working on. Having some visualisation to see what is happening is indeed some good feedback. Thanks for sharing that with me!

Thanks,
Ewout

Read more
Ivan K.

Easy peasy to use

2018-01-08

I wanted to get rid of duplication of data wasted time of manual imports/exports between different applications and maintain a stable business workflow through near perfect synchronisation between the tools of my choice.

Pros

I wanted to get rid of duplication of data wasted time of manual imports/exports between different applications and maintain a stable business workflow through near perfect synchronisation between the tools of my choice.

Cons

There are some minor syncing issues with the virtual LinkedIn folder in Office 365 / Outlook Exchange but the proactive approach from the developers in attempting to resolve this has been admirable. I have faith that they'll succeed. The price increase when wanting to upgrade from a small package to a medium and beyond package is considerable. I was fortunate to be able to increase my customer database swiftly but the price increase to sync my contacts across multiple apps was cost prohibitive and caused me to scale back the use of this otherwise outstanding service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PieSync


Hi Ivan,

Thank you for this awesome review. Also your feedback will be really important for us so really appreciate that. Don't hesitate to reach out to our support team if you have any questions about pricing so you can fully benefit PieSync :)

ps we are working on some mayor improvements so stay tuned ;)

Thanks,
Ewout

Read more
Steve M.

Really easy to use, gets the job done

2020-09-24

Pros

I also love the beta dashboard that shows you everything syncing in real time.

Cons

The options on what data to sync is somewhat limited, especially when it comes to customer purchase data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Barry R.

Piesync simplifies a very hard business problem by connecting and syncing cloud-based apps

2018-01-04

Also increased the quality of our data, making our people more productive.

Pros

It's easy to use Works extremely well Great Customer Service Limited bugs Reduced extra time Increases the quality of all our data Great selection of business apps that connect with their app

Cons

Would like more automated detailed reports on sync issues by transaction.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PieSync


Hi Barry,

Thank you for this great review. 10/10 is great, but we are still working on some improvements to help you even better. The reports are a good idea, I'll make sure to add this to our roadmap.

Thanks,
Ewout

Read more
Jacob L.

Phenomenal service; integration we have always needed.

2019-05-27

Really great, customer support has been exceptional. Very exciting product

Pros

Custom rule sets, allowing for real control over how we push our data, how it needs to categorized and tagged across various systems; real automation made possible and a very friendly, reliable interface and customer support team.

Cons

Learning curve. I had to make some mistakes and start all over a couple of times before I figured it out, but I suppose that will happen with anything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Seth P.

Verified Reviewer

Fantastic data sycronization app

2016-06-27

It's often very difficult to synchronize your data in real time without the use of an engineering team, PieSync makes it easy and their support is amazing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Operations Hub

I highlt recommend this app for your data sync needs

Source: GetApp
Helpful?   Yes   No
Read more
Tyler G.

Awesome concept and a big time saver

2020-06-09

Overall, PieSync worked great for us and saved us a lot of time doing exports/imports daily.

Pros

The biggest advantage is the speed at which you can set up a sync and how many options you have. The customization ability is great, though limited in some areas. However, It was flexible enough for our needs. Another benefit is that there is a lot of transparency into errors and what the result of the sync is. You can see why syncs fail and troubleshoot.

Cons

They are also launching a beta dashboard that's actually pretty useful and sometimes I was flipping between that and other views.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew K.

PieSync effortlessly syncs contact data between Pipedrive and Intercom

2020-09-02

I use PieSync to effortlessly sync leads from Pipedrive to Intercom with labels like "Hot lead", and Intercom pulls them into sequenced drip campaigns. It works perfect and was really simple to set up!

Pros

PieSync is easy to use and configure to sync contact data between Pipedrive and Intercom Dashboard is user friendly Operations happen transparently

Cons

Basic tier pricing limited in features, but it works for my needs at this point

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam P.

PieSync

2019-05-22

The perfect solution for syncing live data, fast and easy

Pros

- Easy to use - Does what it says - Lots of integrations - Good interface

Cons

- A little pricey for us - Didn't have contact and date sync with HubSpot (HubSpot outputs a weird format)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

amazing 2 way sync of your contacts

2018-03-09

Pros

This is better than zapier or other 3rd party integration tools because the sync is bidirectional

Cons

PRICING - since they charge you per user synced it's really easy to start spiraling in license costs. for some reason, the assumption is that you have a lot of contacts to sync you are an enterprise customer?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PieSync


Hi there,

Thank you for this great review. Great to hear we have been able to help you out. If you have any questions about our pricing, don't hesitate to reach out to our support team. They would be happy to help you out.

Thanks,
Ewout

Read more
Christoph K.

Good synchronization software for contact data between HubSpot and Exchange

2020-06-01

I use specific rules to control which contacts will be synchronized and to propage changes, e.g. setting specific tags.

Pros

PieSync supports flexible definition of rule to control data transfer and to propage updates of contact data.

Cons

I would prefer a one time payment over a subscription model.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

Mature product, excellent way to sync your SaaS subscriptions

2021-10-17

The two-way data sync feature is best-in-class!

Pros

The two-way sync feature is industry-leading, and this product has matured over the years into a solid tool.

Cons

Quickbooks integration can be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason J.

Verified Reviewer

Better than a slice of Apple Pie :-)

2018-11-03

Pros

Piesync is a massive time saver allowing you to synchronize multiple data sets. I do a lot of business consulting and there are several different CRM's I like and recommend depending on use case.

Cons

Only real con is they may be missing a a few popular apps but they have a huge list of integrations and are adding new apps all the time and they take customer request seriously.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Matt C.

STA Review

2020-09-21

So far so good.

Pros

Ease of syncing data without constantly exporting/uploading CSV files

Cons

Effect is platforms like Hubspot to Mailchimp struggle to import with different data requested from each.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Thomas O.

PieSync blew me away

2018-01-11

As an example, this software enabled me to join my iPhone Contacts with my CRM so that all of my iPhone contacts were backed up and then, by using tags in my CRM, I am able to select which contacts remain in my iPhone Contacts list.

Pros

It enables you to not only have a back-up but also a "master database" which is so important for compliance with data protection legislation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from PieSync


Hi Thomas,

Thank you for this awesome review. This also blew me away. Stay tuned for some mayor improvements in the next coming months.

Thanks,
Ewout

Read more
Chris A.

Easy to use, but missing important features

2020-09-28

Pros

PieSync was easy to set up, and since we use Hubspot, its direct integration with HS was nice.

Cons

Missing major "basic" features like syncing email activity. For this missing feature, the cost becomes very high.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Josh C.

Syncing Done Right

2019-08-29

Pros

First and foremost, it's SUPER simple to set up syncs. Whereas our previous syncing solution took a couple of hours to get up and running, PieSync took about 5 minutes. What's more, we were able to customize the sync to our liking, cutting out several extra steps that we had to complete in our previous system. This saved our team about 30 minutes per person per day. It's amazing!

Cons

For someone who LOVES watching the real time report of syncs, this can get a little annoying (but just a little).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wayne Kurzen C.

Verified Reviewer

Piesync gathers tons of important information without taking any of my time

2016-06-27

Just a great data gathering and management system to link to a CRM.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Nuno M.

Flawless real time sync

2018-01-19

This gives me piece of mind as I'm no longer tied to a CRM platform, I can switch tool as I please.

Pros

Real Time sync and two way sync.

Cons

Price plans change based on number of contacts or integrations. It gets quite high.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from PieSync


Hi Nuno,

Thank you for your feedback and your awesome review. I'm really happy we have been able to save you time with updating your CRMs. If you have any questions about our pricing, don't hesitate to reach out to our support team.

Best,
Ewout

Read more
Bárbara R.

Best solution for sync Pipedrive and Hubspot

2020-09-24

Very useful and easy to use

Pros

I could create rules to organize the data without interrupting others Hubspot integrations.

Cons

For example, a Country drop down menu in Pipedrive that doesn't match with the Country open box field in Hubspot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jesus O.

Great tool for outbound

2020-03-09

I sync all my client's data using this tool, way easier to use than other tools and it saves the trouble of creating a custom tool based on the API, the liberty I have to update any field is great.

Pros

It is more flexible than any other tool, I can connect any custom field I want.

Cons

Updating based on lists would be a great addition.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more