Pingdom Features

Pingdom

Website Monitoring

4.49/5 (49 reviews)

Pingdom Feature Summary

  • Monitor websites and servers
  • Detailed reports
  • Important interactions
  • Analyze and come up with a solution to fix it
  • Real data from real visitors equals real performance data
  • Share your data with others
  • Available for free on your mobile devices

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Monitoring (209 other apps)
Real Time Data (87 other apps)
Real Time Monitoring (95 other apps)
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Mobile apps

iOS App


357 reviews

See all iPhone Apps

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


2,525 reviews

See all Android Apps

Pingdom Feature Reviews

25 reviewers had the following to say about Pingdom's features:

Ildiko Mecseri

Useful website monitoring tool

2019-10-29

I recommend this software as a crucial tool if you don't have an in house team to monitor your website server data.

Pros

It performs a page speed test also and provide real time visitor monitoring.

Cons

Pingdom offers really more than I expected, so I cannot know any problem or negative element about it.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Fast efficient but costly site monitoring software

2018-02-28

Pros

Site monitoring, real-time visitor analytics, page speed and more.

Cons

There are other services out there that will do basic uptime monitoring for free and page speed testing for free too.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Network Administrator (Financial Services company, 51-200 employees)
Verified Reviewer

Excellent monitoring tool

2019-01-29

Pros

It offers a comprehensive alerting platform for those business critical systems you cant do without.

Cons

The free alerting model is now gone and the all alerting services are now subject to cost.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Philip Evans

A Managed Services Screwdriver

2018-06-24

Pingdom has helped us greatly in our quest to monitor our clients websites and underlying systems for availability.

Pros

This is a great piece of monitoring software that has a well designed interface.

Cons

Performance has started to suffer as the number of monitored items grows.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Debjit Biswas

Get alert if your site goes down immediately, with Pingdom monitoring service.

2018-09-14

It will give me a total detail report of when it went down, when it came back online and how it is performing. it also helps me to fix pages content with their page tool.

Pros

Pingdom will help you to monitor your website and keep track of when it goes down.

Cons

Sometimes gives a false alert when comparing with other.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Victor Ng

Easy to setup, reliable

2016-11-09

I love the UI on their mobile app too, though downtime notification seems a little buggy sometimes.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nisarg Mehta

A powerful tool for monitoring your websites.

2018-05-18

Pros

-It allows you to customize alerts. -It also has a mobile app to check tests on the go.

Cons

-It gets expensive if you have too many websites to monitor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sean Moran

Integrated with Slack

2019-09-12

Pingdom has been huge in letting us know when our site is down.

Pros

I like that pingdom integrates with Slack, We use this plugin to determine whether or not our site goes down and when it goes back up.

Cons

Really can't think of anything negative, however I wish it gave more detailed notifications about what caused the outage in the detailed reports.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Holliday

Monitor Uptime - Helps improve customer experience and sentiment

2019-04-20

It has helped us detect and resolve outages before clients even noticed there was a problem!

Pros

Track and monitor update for web base applications.

Cons

When our company made some internal changes we set up a new Pingdom account and for some unknown reason the system triggered false positives saying one of our sites was down, when in fact it was up and working normally. The funny thing is that this problem didn't exist on our old Pingdom account

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tom Burton

One great piece of my peace of mind toolset.

2017-08-15

Peace of mind in knowing that I'll be alerted to website downtime.

Pros

Being able to have a notification on my smartphone in those rare cases when a site becomes unresponsive has enabled me to respond quicker and minimize downtime.

Cons

There have been a couple of occasions when I did not receive a downtime notification. I'm not sure if it was an issue with the app or further up in the service's workings.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Great service, but hard on the small business budget.

2018-12-08

Pros

I love the uptime monitoring and the page speed monitoring.

Cons

While this is a great tool, it's sadly just not cost effective for most small businesses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

6/10
Source: GetApp
Helpful?   Yes   No
Read more
Greg howlett

Works great, no issues

2017-01-09

I have used this kind of software for a long time and recently switched to Pingdom because it offers more reporting (such as load times over time).

Pros

reporting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul Tester

Excellent Web Site Monitoring

2018-03-12

Pros

Pingdom is monitoring my websites, I get alerts whenever anything goes wrong so I can take action before if effects my visitors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nikolay Voev

it's ok-ish

2017-02-08

The few time we needed tech support answers were slow and they did not provide proper answers/solutions to the issues we had (broken dashboards, missing checks etc)

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 201-500 employees)

Using pingdom on daily basis for monitoring APIs and hosts latency and uptimes.

2018-04-04

Pros

Reliable , detection is immediately. Allows to configure the checks according to the request/response needed.

Cons

Recurring alerts don't get automatic detection as known issue and it cause harressing messages until issue resolved.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospitality company, 1001-5000 employees)

Amazing product, great ROI

2018-12-04

Simply an amazing product, that lets you stay on top of network outages and assess them in a timely manner. Very affordable, when it comes to cost, comparing to some other options out there. I highly recommend this product.

Pros

Setting up monitoring alerts for specific services allows to decrease downtime and be on top of outages (means, you're a superhero).

Cons

Love the mobile app option

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

I love pingdom, I just have a hard time paying their price point

2018-02-26

Pros

Pingdom is the best, quickest, easiest to use and from what I can tell the best designed in it's class.

Cons

It was always too excessive for me to use since I monitor hundreds of sites.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Mairina Viña

Monitor your website, and validate if you should optimize it!

2019-02-25

My experience with this tool has been very good, I really use many when auditing my site and to be able to optimize its performance, it gives me all the data that I need to improve to improve the loading speed of my site.

Pros

The main function of this great tool is to measure the loading speed of a website, but the truth has helped me a lot when it comes to optimizing our website, since it tells me page by page what are the errors that must be corrected to increase the loading speed.

Cons

I really like this tool, the only thing I would add is to be able to compare the performance of different websites.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sam Lock

Best way to monitor Network connections

2018-06-17

Easy way to monitor networks and is very quick to update.

Pros

Great way to monitor multiple networks.

Cons

There really is not anything I do not like about Pingdom. It does exactly what I expect and need it to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rolly Chin

Good testing performance website tool

2019-05-17

I use this tool to performance test and make some reports with the results.

Pros

What I like the most is that I can select the server from where I want to do the performance test.

Cons

It doesn't give much information about some errors or items to be optimized.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Kosarek

Easy to use and provides good data over time

2017-09-18

Pros

The ability to setup alerts and see historical data of the uptime of our websites.

Cons

This software does exactly what it needs to do but nothing more. It is a fairly narrow purpose but useful.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Luis Roig

Easy server monitoring for CEOs or not-full-time sysadmins

2017-02-27

In my startup, one of my partners has a small hosting company and deals with servers and infrastructure, but as a technical-but-not-full-time-sysadmin startup founder, Pingdom gives the easy, basic monitoring I just need to know if things are not going the right way.

Rating breakdown

Ease of use
Features
Source: Capterra
Helpful?   Yes   No
Read more
Richard Ellis

Great uptime and response tool, allowing real-time site performance

2018-06-13

Pros

Very easy to change monitoring and customise alert threshold.

Cons

Although the free solution gives a good introduction, you really have to purchase the full version to get a true insight into performance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Tiago Gouvêa

A essencial tool

2016-11-18

It make easy check the online status of any server, including, reading data from json endpoints.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ben Dalton

Pingdom = realiability

2016-12-12

The pricing on the medium tiers seems a bit high and their UI can be a bit confusing at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more