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PrinterOn Enterprise

Enterprise print management software

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PrinterOn Enterprise Pricing

Pricing overview

Value for money rating

2.3

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Free trial

Vendor description

Contact PrinterOn for pricing information.

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1 reviewer mentioned:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Too many issues!

Reviewed 3 years ago

I manage the IT Department for a large Real Estate company. We spent thousands on this software, to then be forced to spend thousands more on Windows upgrades because they changed their product requirements in the middle of deployment. The amount of money for this product, you would expect better service. I feel they don't allow direct support is due to the amount of issues with their product.

Pros

Unfortunately there isn't anything I can recommend about this software. We purchased this as a solution for mobile print tracking. Unfortunately the product and especially the company failed!

Cons

There are too many issues with how this company handles sales and support on this product. Sales and support are done through third-party vendors. The vendor we had to use had zero experience with this product and took over a year to deploy. Our vendor was basically learning to deploy this product at our cost! Six months after start of deployment, PrinterOn changed the requirements and refused service until we upgraded all our Windows 10 Pro Print Servers to Windows 2012 Print Servers. After doing this we will have the software stop working regularly. Each time we have to spend 4-6 hours allowing the sales technician try to figure it out on his own before he will even contact PrinterOn support. I've tried reaching out to the company, but they won't even respond.