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Pulseway vs germain APM Comparison

Overview

Category Leaders

Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you...

germain APM is a cloud-based and on-premise solution designed to help businesses in industries including finance, healthcare,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$20/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

115

36

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

105

18

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I love the fact that Pulseway is so responsive, web accessible, and the support is amazing.
The scripting tools help me accomplish tasks effortlessly for tasks that are not built in to the system, which is rare. It is also a very versatile/customizable tool for monitoring and notifications.
If you dont have an Active Directory environment like myself, this is a solid option. Its not going to be AS robust in features and manageability but it comes close enough.

Pros

What I like most in GermainAPM are the complete data sources for both hardware and software. The ability to analyze user experience and business processes is amazing.
It will help IT infrastructure both front and back to run smoothly and to prevent breakdown. Using this software is a huge advantage, it will save employee time and company profit.
I liked the ability to view activities in real time, as well as the video mode of user actions on the site. I also liked the ability to integrate the service directly into Microsoft IIS.

Cons

No bull shit , event based server/node monitorering solution.
The PSA is terrible, we are not going to continue using it. I wish there was more antivirus choices.
There are areas that Pulseway lacks in, the predominant being MAC usage. My only complaint is not being able to push MAC updates, and use the remote desktop App on a MAC.

Cons

It is a pity that there is no plug-in for angular 9 yet.
The learning curve is a bit steep, probably expected from a fully featured monitoring platform. I struggled to get started and it took a lot of time to find my way in the documentation.
Specifically, for environment and type there is a placeholder text saying 'select or create' but there are no selection options available and it is not clear how to create.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features160
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Animation
  • Anomaly Detection
  • Anti Virus
  • Application-Level Analysis
  • Applications Management
  • Approval Process Control
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Discovery
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Availability Testing
  • Bandwidth Monitoring
  • Baseline Manager
  • Benchmarking
  • Billing & Invoicing
  • Business Process Automation
  • Business Process Control
  • CPU Monitoring
  • CRM
  • Capacity Management
  • Capacity Planning
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Credential Management
  • Cross Reference System
  • Customer Experience Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Migration
  • Data Profiling
  • Data Storage Management
  • Data Visualization
  • Dependency Tracking
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Diagnostic Testing
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Endpoint Management
  • Endpoint Protection
  • Event Logs
  • Event Tracking
  • FTP Monitoring
  • File Management
  • File Sharing
  • File Transfer
  • Financial Reporting
  • For MSPs
  • For Mobile
  • For Websites
  • Forecasting
  • Full Transaction Diagnostics
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Heatmaps
  • Help Desk Management
  • Historical Trend Analysis
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Import/Export Data
  • Incident Management
  • Internet Usage Monitoring
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Key Performance Indicators
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Live Chat
  • Mail Server Monitoring
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Reports
  • Metadata Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Device Management
  • Mobile Network Troubleshooting
  • Monitoring
  • Multi-Channel Communication
  • Multi-Platform
  • Multi-User Collaboration
  • Multiple Monitor Access
  • Multiple Site Management
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Wide Management
  • No-Code
  • OLAP
  • Pageview Tracking
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Performance Testing
  • Policy Management
  • Predictive Analytics
  • Print Management
  • Prioritization
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Profitability Analysis
  • Project Management
  • Publishing / Sharing
  • Purchasing & Receiving
  • Query Analysis
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Alerts
  • Real-time Updates
  • Referral Tracking
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resource Optimization
  • Risk Alerts
  • Role-Based Permissions
  • Root Cause Analysis
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Scorecards
  • Screen Activity Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Session Transfer
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Site Search Tracking
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Scheduling
  • Templates
  • Third Party Integrations
  • Threshold Alerts
  • Time on Site Tracking
  • Trace individual transactions
  • Transaction Monitoring
  • Trend / Problem Indicators
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Management
  • User Research Analysis
  • Virtual Machine Monitoring
  • Visual Analytics
  • Visual Workflow Management
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Widgets
  • Workflow Management
  • Total features96
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Animation
  • Anomaly Detection
  • Anti Virus
  • Application-Level Analysis
  • Applications Management
  • Approval Process Control
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Discovery
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Availability Testing
  • Bandwidth Monitoring
  • Baseline Manager
  • Benchmarking
  • Billing & Invoicing
  • Business Process Automation
  • Business Process Control
  • CPU Monitoring
  • CRM
  • Capacity Management
  • Capacity Planning
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Credential Management
  • Cross Reference System
  • Customer Experience Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Migration
  • Data Profiling
  • Data Storage Management
  • Data Visualization
  • Dependency Tracking
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Diagnostic Testing
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Endpoint Management
  • Endpoint Protection
  • Event Logs
  • Event Tracking
  • FTP Monitoring
  • File Management
  • File Sharing
  • File Transfer
  • Financial Reporting
  • For MSPs
  • For Mobile
  • For Websites
  • Forecasting
  • Full Transaction Diagnostics
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Heatmaps
  • Help Desk Management
  • Historical Trend Analysis
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Import/Export Data
  • Incident Management
  • Internet Usage Monitoring
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Key Performance Indicators
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Live Chat
  • Mail Server Monitoring
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Reports
  • Metadata Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Device Management
  • Mobile Network Troubleshooting
  • Monitoring
  • Multi-Channel Communication
  • Multi-Platform
  • Multi-User Collaboration
  • Multiple Monitor Access
  • Multiple Site Management
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Wide Management
  • No-Code
  • OLAP
  • Pageview Tracking
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Performance Testing
  • Policy Management
  • Predictive Analytics
  • Print Management
  • Prioritization
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Profitability Analysis
  • Project Management
  • Publishing / Sharing
  • Purchasing & Receiving
  • Query Analysis
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Alerts
  • Real-time Updates
  • Referral Tracking
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resource Optimization
  • Risk Alerts
  • Role-Based Permissions
  • Root Cause Analysis
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Scorecards
  • Screen Activity Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Session Transfer
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Site Search Tracking
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Scheduling
  • Templates
  • Third Party Integrations
  • Threshold Alerts
  • Time on Site Tracking
  • Trace individual transactions
  • Transaction Monitoring
  • Trend / Problem Indicators
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Management
  • User Research Analysis
  • Virtual Machine Monitoring
  • Visual Analytics
  • Visual Workflow Management
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Widgets
  • Workflow Management

Integrations

  • Total integrations16
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations3
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Pulseway vs. germain APM

See how Pulseway and germain APM stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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