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Pulseway vs N-central Comparison

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Overview

Category Leaders

Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you...

N-able N-central® is an endpoint detection and response software designed to help managed service providers (MSPs) prevent,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0.76

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

182

5

4

3

2

1

132

43

5

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

3.9

47

5

4

3

2

1

19

17

4

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

Pulseway has THE best mobile RMM available, combined with their other services and add-on it makes for on of the best or the best MSP tools out there.
The scripting tools help me accomplish tasks effortlessly for tasks that are not built in to the system, which is rare. It is also a very versatile/customizable tool for monitoring and notifications.
Good monitoring tools and automation of tasks, good combination of features overall. Especially like having the PSA integration.

Pros

It's a good product once you get through the learning curve. The product admins are eager to make the product more effective and efficient at helping you manage your client's networks.
The patch management feature is far superior compared to any other platform I have used. They are partnered with BitDefender offering an integrated AV solution providing a true complete RMM solution.
Great tool for network monitoring, good at what it's built for.

Cons

Difficult to uninstall sometimes. I am having trouble uninstalling from one particular PC.
The file transfer for remote control sessions is horrible. You can't sort or manage files, you can't type a directory path, you can't send directories.
I do miss grouping capabilities when working with antivirus menu.

Cons

They are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.
After using it for 3 years, N-Able was a frustrating experience.
Limited reporting functionalities. The API is also very limited.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features163
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • Anti Virus
  • App Management
  • Application Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Availability Management
  • Availability Testing
  • BYOD Management
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Behavioral Analytics
  • Billing & Invoicing
  • CPU Monitoring
  • CRM
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Continuous Monitoring
  • Contract/License Management
  • Cost Tracking
  • Credential Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Visualization
  • Database Monitoring
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Device Management
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Event Logs
  • Event Tracking
  • File Management
  • File Sharing
  • File Transfer
  • For MSPs
  • HIPAA Compliant
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Management
  • License Management
  • Live Chat
  • Mail Server Monitoring
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile Device Management
  • Mobile Network Troubleshooting
  • Monitoring
  • Multi-Channel Communication
  • Multi-Device Support
  • Multi-User Collaboration
  • Multiple Authentication Methods
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Security
  • Network Wide Management
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Creation
  • Policy Management
  • Predictive Analytics
  • Print Management
  • Problem Management
  • Process/Workflow Automation
  • Procurement Management
  • Project Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Release Management
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Alerts
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Security Management
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service History
  • Service Level Agreement (SLA) Management
  • Session Transfer
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Threat Response
  • Threshold Alerts
  • Trend Analysis
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Virtual Machine Monitoring
  • Visual Analytics
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting
  • Web Usage Monitoring
  • Widgets
  • Workflow Management
  • Total features137
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • Anti Virus
  • App Management
  • Application Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Availability Management
  • Availability Testing
  • BYOD Management
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Behavioral Analytics
  • Billing & Invoicing
  • CPU Monitoring
  • CRM
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Continuous Monitoring
  • Contract/License Management
  • Cost Tracking
  • Credential Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Visualization
  • Database Monitoring
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Device Management
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Event Logs
  • Event Tracking
  • File Management
  • File Sharing
  • File Transfer
  • For MSPs
  • HIPAA Compliant
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Management
  • License Management
  • Live Chat
  • Mail Server Monitoring
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile Device Management
  • Mobile Network Troubleshooting
  • Monitoring
  • Multi-Channel Communication
  • Multi-Device Support
  • Multi-User Collaboration
  • Multiple Authentication Methods
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Security
  • Network Wide Management
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Creation
  • Policy Management
  • Predictive Analytics
  • Print Management
  • Problem Management
  • Process/Workflow Automation
  • Procurement Management
  • Project Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Release Management
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Alerts
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Security Management
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service History
  • Service Level Agreement (SLA) Management
  • Session Transfer
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Threat Response
  • Threshold Alerts
  • Trend Analysis
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Virtual Machine Monitoring
  • Visual Analytics
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting
  • Web Usage Monitoring
  • Widgets
  • Workflow Management

Integrations

  • Total integrations21
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations16
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

PH
AvatarImg

Phil H.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Pulseway logo

Pulseway

Monitoring and Management Made Easy

Reviewed 3 years ago

Overall, it's central to my daily management of servers, and allow me to do so without spending my life parked in front of a computer screen.

Pros

As the numbers of servers, and their locations that I manage has grown, Pulseway has fitted in nicely to make this easier and simpler, instead of managing multiple VPNs, having to be sat in front of a computer, or open firewall ports for access, Pulseway puts control of all of them in the same place, with easy access. I've always used it mobile first, from alerting me to problems, or letting me manage servers anywhere I am, from problem solving (it's running slow) to out of hours updates or issue spotting (offline), the mobile access makes it much less intrusive.

Cons

The web portal makes up for most/any of the shortcomings of the mobile app (eg. the smaller screen size), so improvements on this have been a big bonus. If there were one downside it would be support, they're friendly and fast, but I've always felt they blame me first, rather than look inward.

SG
AvatarImg

Steve G.

Computer & Network Security, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Pulseway logo

Pulseway

Great Overall Management Tool

Reviewed 5 years ago

I am using Pulseway for Systems management and compliance. It is used on end user desktops as well as servers. We use it for Antivirus central management. (Webroot). We use it for end user support using the Pulseway Remote Desktop. We also use it for systems monitoring and alerting. It is a very effective tool.

Pros

Having the mobile app combined with the web portal allows me to manage my devices practically anytime anywhere! The scripting tools help me accomplish tasks effortlessly for tasks that are not built in to the system, which is rare. It is also a very versatile/customizable tool for monitoring and notifications.

Cons

There hasn't been an update for the Win 10 App in a while. I would love an investment in this tool. But, I have moved to the web portal as a workaround. I would love to schedule deployment of Antivirus and scripting for when the next time a device checks in, not just when they are online.