Pulseway Pricing Plan & Cost Guide

Pulseway

Manage your IT environment from anywhere, using any device.

4.69/5 (143 reviews)

Pulseway Pricing

Starting from: $2.20/month

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

Every plan has a 14-day-trial available, there's no risk, no obligation, and no credit card required.

• Monthly pay as you go and annual pricing available
• Free plan for 2 systems available
• Only pay for what you use

View Pricing Plans Free Trial

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Runecast Analyzer

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Sentinel RMS/LDK/EMS

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Centilytics

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Pricing Comparison

How does Pulseway compare with other IT Management apps?

Subscription plan?

Pulseway



97% of apps offer a
subscription plan

Free trial?

Pulseway



91% of apps have a
free trial

Free plan?

Pulseway



35% of apps have a
free plan

Pricing Comparison

IT Management app prices shown are $/month




Pulseway Pricing Reviews

Pros
  • Ease of use and relatively low learning curve. Features work
  • Stability and ease of use. Good price. Really hoping that Cloud backup will be good.
  • The mobility part, the features included in the app and the possibility of integration to others software/systems.
  • Most features available across all platforms, pricing is great, adding new features on a regular basis is good too
Cons
  • There should be a feature to schedule restart of the servers
  • must thinking..... - I miss nothing, has all included what I need for my Job!
  • Sometimes lacks a bit of polish, but this is a system mostly for IT pros so not a deal breaker.
  • Don´t know yet. Maybe the price? :-) App is fantastic and I don´t know how we work without it before.
98%
recommended this to a friend or a colleague

25 reviewers had the following to say about Pulseway's pricing:

Rex Schroeder

A Low Cost Option with Everything!

Used daily for 1-2 years
Reviewed 2019-03-06
Review Source: Capterra

For the price, you have workarounds. It does havea learning curve, and will take you time to get used to the way Pulseway does things. Sometimes its seems wacky the way things work. They offer decent support and most questions get resolved. Good think is they are always fixing issues, and updating the features. Saving money with Pulseway was our draw to it. Very happy with the way it offers many of the features in solutions costing 5 times the price. No commitment, no contract pricing let us play with it and decide without worry. Enjoy the professional layout.

Pros
It does take time to learn. It has many features, many modules and lots to offer. The price is the draw to Pulseway, as it is much cheaper than the leader in the RMM and MSP industry. They offer full managed support for servers, which if your an MSP, you will see the value there. The cost per server is low enough to make it profitable and give you access to network and server engineers at a low cost. The sales and marketing feature has lots of potential. The dashboard feature for systems is one the best.

Cons
Workflow and process flow is confusing. Needs a better one dashboard solution for everything and not having to jump to differnet modules. The integrated help desk, has issues and needs better integration with the RMM. Overall it needs a better workflow process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Pulseway

Manage your IT environment from anywhere, using any device.

Ed Bosteter

Pulseway is the absolute best monitoring solution out there!

Used daily for 1-2 years
Reviewed 2017-07-28
Review Source: GetApp

Pros
I began using Pulseway as PcMonitor a few years ago. I had been using another product that was hard to configure and prone to so many false alarms it was useless. Then I found Pulseway and the whole game changed. Pulseway is priced fairly – my previous solution was SO expensive and the support spotty. The Pulseway software is easy to configure and can be accessed securely from pc or smartphone. Critical functions like restarting services , rebooting machines and even access to a command line can be done remotely. I get the right warnings directly to my phone or desktop wherever I am. I was on the beach in Maui over Christmas and one of my servers had a problem with a service that needed to be restarted – with other monitoring products I would have had to go back to my room, start up my laptop, hope to get wifi and vpn connection and RDP directly to the problem machine. Pulseway allowed me to clear the alert, check the status of the server and restart the service (Apache Tomcat) from my chair on the beach and not miss a minute of my children’s surfing lesson. Our organization has embraced this software. I recommended this to a colleague who had a critical scheduling server running multiple tasks via task scheduler. Due to service account limitations the server would log out the account every weekend. My colleague installed Pulseway and was able to keep the server signed in while we pursued a permanent solution and now has multiple servers on his own account.

Cons
I have yet to find a serious downside to this product. It is truly amazing and just works well. Well worth the low cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pulseway

Manage your IT environment from anywhere, using any device.

Anonymous

Great "All-in-one" solution that is affordable for MSP's looking to avoid more expensive big-name RMM/PSA solutions.

Used daily for less than 6 months
Reviewed 2018-07-24
Review Source: GetApp

Pros
Amazing support team - makes the setup process a lot less painful, great response times, extremely wide variety of monitoring capabilities, relatively fair pricing, semi-active community, extensive mobile app, PSA/RMM integration makes for easy ticketing/billing, active communication, once you're familiar with the product it becomes very easy to use. Great "All-in-one" solution that is more affordable for MSP's looking to avoid more expensive bigger-name solutions. Can and will continue to compete with the bigger companies in the future.

Cons
Roadmap sometimes inaccurate, small customer base means forums are sometimes less active, setup can be painful if you don't have experience working with similar solutions. Technical support staff (available for training/onboarding) are helpful but team size is relatively small so their isn't always a lot of availability when it comes to scheduling. User manual doesn't help troubleshoot issues. Can't whitelabel the customer portal URL, which is unfortunate for some MSP's. Overall however, a fantastic product for MSP's.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Pulseway

Manage your IT environment from anywhere, using any device.

Michael Vessman

A diverse and modern solution for an MSP

Used daily for 6-12 months
Reviewed 2019-05-31
Review Source: Capterra

A good, modern product for a great price!

Pros
The mobility part, the features included in the app and the possibility of integration to others software/systems.

Cons
There should be a feature to schedule restart of the servers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pulseway

Manage your IT environment from anywhere, using any device.

Jacob Ipsen

No bull shit , event based server/node monitorering solution

Used daily for 2+ years
Reviewed 2018-08-31
Review Source: GetApp

Pros
Easy to setup low cost dashboard and app Pulseway are accessible , we use that dashboard app to get events to use in our overall dashboard

Cons
Dashboard app lacks customization options i miss a list of all events instead of the marquee in the buttom. Server events is decentralized configured

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pulseway

Manage your IT environment from anywhere, using any device.

Geir Kjørstad

GK Data

Used daily for 6-12 months
Reviewed 2019-05-28
Review Source: Capterra

Not using the full potensial so i cant say. But it's working good for what i use it for.

Pros
Stability and ease of use. Good price. Really hoping that Cloud backup will be good.

Cons
Better feedback on what is happening on the client side when installing Kaspersky. It should say more than "Installing" - maybe an progressbar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Pulseway

Manage your IT environment from anywhere, using any device.

Kenneth Hess

Mobile Device Enabled Enterprise Monitoring, Alert Notification, and Management

Reviewed 2015-05-21
Review Source: GetApp

I've used the Pulseway product for several years and have found nothing else that comes close to its extensive monitoring, alerting, and management capabilities. And now that you can securely manage your systems via mobile devices, it really has no competition. You can run CMD shell and PowerShell scripts on Windows systems, perform maintenance, work with services, work with filesystems, and perform updates with a swipe and a tap. Pulseway's solution is easy to use and to setup. You also have the same management powers on Mac OS X and on Linux, including Raspian. If you're an MSP, Pulseway is the solution you've been looking for. You can group your customers into their own groups for organization. You can also create multiple user accounts so that you can enable different levels of authority on monitored systems from read-only to full administrator.

Pros
Mobile-enabled management Enterprise-level capabilities for monitoring and alerting Audit logs Deep insight into operating system and service management System Grouping Easy to setup and to use Low cost per instance (<$2.00 per instance) Remote management via any device or browser Real-time monitoring and notifications Low barrier to entry into true enterprise monitoring, alerting, and remote management

Cons
You have to manage groups from the endpoints, but soon (I believe) you'll be able to manage groups from the Enterprise console application and App.

Rating breakdown

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Pulseway

Manage your IT environment from anywhere, using any device.

Kenneth Dickson

Great bit of Software

Used daily for 1-2 years
Reviewed 2017-05-16
Review Source: GetApp

Pros
So easy to use from a phone or laptop. I love the way I can restart a server from my phone from anywhere. I don't need to set up firewall ports fro remote access which is a great security feature alone

Cons
Can be a bit confusing about which app you can use on what i.e. Remote on a laptop but not the phone. Only one session at a time on the cheaper option for smaller businesses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pulseway

Manage your IT environment from anywhere, using any device.

Shaffi Sait

Great software with low upfront expense

Used daily for 2+ years
Reviewed 2019-06-01
Review Source: Capterra

Eyes and feet for most features accessible remotely. Monitoring, and now remote access is also great and getting better.

Pros
Most features available across all platforms, pricing is great, adding new features on a regular basis is good too

Cons
Paying in local currency would be a great option to have, when logged in to the website a lot of space is taken up by unwanted or blank areas making it difficult to see all features in one page forcing us to scroll and even doing so the useful info is very limited so unable to see all the useful info in one page. Please see the Agent Status page under Antivirus as an example, almost 60% of the page has been taken up by blank spaces and huge buttons and only 5 systems can be viewed in one page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Pulseway

Manage your IT environment from anywhere, using any device.

Breno Garcia de Oliveira

Take monitoring in your pocket and be advised of any issues

Used daily for 2+ years
Reviewed 2019-01-15
Review Source: GetApp

Pros
Very great app and good support! Pulseway really help me to prevent big issues speceally infoming then before happening. And it have a great app that works in iPhone so I can take control of my IT even if i´m out of office.

Cons
Don´t know yet. Maybe the price? :-) App is fantastic and I don´t know how we work without it before.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pulseway

Manage your IT environment from anywhere, using any device.

Davis King

Satisfied

Used weekly for 1-2 years
Reviewed 2019-05-30
Review Source: Capterra

Pros
Ease of use and relatively low learning curve. Features work

Cons
No real cons. Used to have some trouble navigating the UI but these concerns were addressed in the latest big update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pulseway

Manage your IT environment from anywhere, using any device.

Clinton van Kampen

Getting better all the time

Used daily for 1-2 years
Reviewed 2019-05-28
Review Source: Capterra

Bringing IT Management for a Group of companies in-house. Not being able to harness a MSPs system anymore we found Pulseway offers the same or better management for less.

Pros
Pulseway's RMM system allows remote management of systems and a handy ticketing system in the PSA as well. Compared to other offerings on the market that I looked at its quite competitive price wise, and every 6 months new features are release.

Cons
Sometimes lacks a bit of polish, but this is a system mostly for IT pros so not a deal breaker.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pulseway

Manage your IT environment from anywhere, using any device.

Josef Himmelbauer

Pulseway IT Management & Monitoring System

Reviewed 2015-07-06
Review Source: GetApp

The best professional IT-Management tool I know!

Pros
allows to manage different OS over one APP and one surface area has all important server managang tools included (AD, Exchange, MSSQL, VMWare etc.) allows remote connection to Windows systems true the Firewall very good security policy functions good price / performance ratio

Cons
must thinking..... - I miss nothing, has all included what I need for my Job!

Rating breakdown

Value for money
Ease of use
Customer support

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Pulseway

Manage your IT environment from anywhere, using any device.

Mike Abney

A dependable way to monitor my servers.

Used daily for 2+ years
Reviewed 2017-10-09
Review Source: GetApp

Pros
Well written and affordable. I usually know the server is down before my Clients contact me. Peace of mind knowing all systems go.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Manage your IT environment from anywhere, using any device.

Paul Leming

Premium RMM at Great Cost

Used daily for 1-2 years
Reviewed 2019-05-22
Review Source: Capterra

Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.

Pros
This RMM platform is incredibly easy to use and setup. Offering silent install of the agent, the ability to lock out the agent from users making changes and from our experience it used little system resources. The RMM comes with it's own integrated remote access tool which allows for seamless remote connection to client endpoints, as well as integrated remote command line tools and remote Powershell right in the dashboard, making it easy to perform tasks without interrupting users. Built in scripting with multiple predefined scripts was a plus, but the ability to custom create and deploy scripts to the dashboard was a huge benefit, especially when remote installing third party software and tools. The dashboard design is modern, the support agent can be branded to your company, and users can request support right from the quicklaunch icon. Additionally, the remote chat feature allows for communicating with a logged in user without having to remote connect to the endpoint, making it easy to give a user a heads up if you need to connect or reboot their machine. Overall the Pulseway RMM product is worth taking a look at for any MSP interested in getting premium features as half (or less) of the cost of the other guys, without compromising on ease of use or support.

Cons
Third party patch management is just now being rolled out for Pulseway, a feature that many other RMM platforms we reviewed already had in place. We had to use a third party patch management platform to manage non-Microsoft patches. The antivirus integration (for Webroot) doesn't allow management from the dashboard - if you want to add sites or configure policies you have to connect to the Webroot dashboard directly. You can deploy the AV solution from the Pulseway dashboard, but you would have to have already setup the profile for the deployment in Webroot. Pulseway requires a minimum 25 seats - so if you are a small MSP or just starting out, you may end up paying for unused seats - however, the price per seat for workstations is one of the lowest I have seen in the industry, so you'd likely still save money over the other platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Pulseway

Manage your IT environment from anywhere, using any device.

Anonymous

Amazing product, amazing team, fantastic value

Used daily for 1-2 years
Reviewed 2018-12-21
Review Source: GetApp

Pros
Best monitoring and management software out there Well priced Has all the features one would require Control everything from your phone with the Phone App New features added all the time Support is brilliant Able to rebrand the software with your own company information Group policies make managing settings across organisations/departments a breeze Ability to create custom scripts is fantastic Easy to for technicians to adopt and my clients love it

Cons
Remote desktop isn't the fastest and lacks built in file transfer and chat (chat is done via a separate app) - although support say they are working to improve this. Can't manage third party updates in patch management Would love more antivirus options, perhaps Malwarebytes or Bitdefender There isn't an unlimited endpoints license option (or a per technician license model) to help curb costs when you've got a considerable amount of endpoints to license

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Best time saving software available

Used daily for 2+ years
Reviewed 2018-07-26
Review Source: GetApp

Pros
I love the pricing. I pay far less than what I would pay with other RMM providers. I get more than I pay for with Pulseway. I manage hundreds of computers as the sole IT provider for my company. I tried multiple competitors software before deciding on Pulseway. The others were cumbersome or had licensing that did not fit what we needed to do. With Pulseway I pay for what I need, no more.

Cons
There are areas that Pulseway lacks in, the predominant being MAC usage. My only complaint is not being able to push MAC updates, and use the remote desktop App on a MAC.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Manage your IT environment from anywhere, using any device.

Andreas Kraus

Excellent

Reviewed 2016-02-04
Review Source: Capterra

One of the best products we have seen in the last years. Very easy to handle and the best value for money.

Rating breakdown

Ease of use
Customer support

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Pulseway

Manage your IT environment from anywhere, using any device.

Anonymous

Pulseway Review - Outstanding!

Used daily for 6-12 months
Reviewed 2017-08-18
Review Source: GetApp

Pros
Pulseway is a very user friendly IT Management platform that makes the task of managing hundreds of computers very productive. From the online portal to the phone app to remote access, everything is at your fingertips. Additionally, the support staff is very timely with all responses and any assistance needed which makes this a grand slam! If you are looking for a platform that is fairly priced, user friendly and a team that provides tremendous support, Pulseway is it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Manage your IT environment from anywhere, using any device.

James Constantino

Pulseway is an Amazing RMM

Used daily for 1-2 years
Reviewed 2018-03-08
Review Source: Software Advice

Pros
Pulseway is affordable and very functional for managing customer servers and endpoint devices. The mobile app allows technicians out in the field to achieve more than any other RMM software on the market.

Cons
I wish they would spend more time on the remote support interface giving technicians a little more features to utilize from a remote terminal feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Manage your IT environment from anywhere, using any device.

Corey Jepson

Low Cost RMM with Great Value

Used daily for 6-12 months
Reviewed 2019-05-30
Review Source: Capterra

We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.

Pros
Cost Ability to Deploy from local servers Remote Powershell/Command Prompt is a life saver The scheduled execution of Powershell/Batch Scripts Easily control windows updates

Cons
No remote access for Mac OS The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Manage your IT environment from anywhere, using any device.

Chima Ochiagha

Pulseway RMM offers great value for small and growing MSPs

Used daily for less than 6 months
Reviewed 2019-05-29
Review Source: Capterra

With a growing number of RMM vendors going the way of the venture capital playground, Pulseway is a refreshing return to sanity, especially for small and growing MSPs. Pulseway caters to what really matters most to me in all the important areas, and its support staff has demonstrated ample interest in helping me grow my business.

Pros
Pulseway provides me with quick, distraction-free insight and access to everything I need to stay proactive in a simple, uncomplicated Dashboard — without the clutter, noise and feature-bloat of most other RMM platforms. Real-time endpoint status indicators and alerts, along with the added bonus of remote background management, enable problem remediation without impacting users. Best of all, the price is right — with Pulseway, I pay for what I use and no longer have to be burdened with minimums and long-term contracts.

Cons
Pulseway Remote Desktop currently lacks support for Remote Printing and is not available for macOS at the moment. The lack of Patch validation and vetting, in the face of Microsoft's notorious history of buggy patch releases, leaves MSPs to their own wits and due diligence of pre-deployment patch testing. Nonetheless, Pulseway management has proven to be responsive to its customers' needs, and I remain hopeful that these shortcomings will be addressed in some future release of the RMM platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marcus Cook

A very useful tool

Used daily for 1-2 years
Reviewed 2018-04-10
Review Source: GetApp

Pros
Reliable and reported problems before other remote monitoring tools did iOS app works well and has proved invaluable Once setup then just let it run

Cons
Currently used to monitor just servers and would like to implement on more devices but the cost for small organisations is a bit too much.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Anonymous

Reliable Monitoring Solution

Used daily for 2+ years
Reviewed 2018-12-31
Review Source: Capterra

Using as a tool to externally monitor a few key machines to ensure that they and their services are externally reachable and provide prompt and reliable alerting to mobile devices if there is an issue.

Pros
Great iOS app, powerful feature support especially for those that are managing a Windows heavy environment. Free tier is better now, supporting two devices to give a better chance and trialing the product.

Cons
Licensing seems a bit expensive for what you get and some of the Mac features are less paid attention to, seems to be very heavily focused on Windows support (which may be good or bad depending on what you use).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Raymond McGowan

We are an IT consulting firm and find the Pulseway system essential to our day to day operations

Used daily for 2+ years
Reviewed 2017-06-27
Review Source: Capterra

We are able to better service and respond to events at our clients. We service over 100 client sites to include workstations, Servers, NAS etc. This product gives use the capability to handle and monitor almost all system/network operations.

Pros
We have been using this product for the past several years and find that we rely on it more and more each year. Out techs can check client workstations and servers at a glance. We are able to troubleshoot our clients issues instantly which helps keep costs down and clients very happy. This is a very affordable product with great flexibility and power to aid in IT operations. I would highly recommend it to other IT professionals.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pulseway

Manage your IT environment from anywhere, using any device.