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Pulseway
All-in-one remote IT monitoring and management platform.
Pulseway Reviews - Page 2
306 reviews
Recommended
Jean-Louis W.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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I enjoy every aspect of Pulseway so far, the reporting works seamlessly
All in one mangement engine, with sophisticated tools and templates. Account managers are quick to repond and are always helpful.
Some key touches can be added a bit quicker I think especially based on request for changes, some are flagged as urgent and confirmed by multiple users, however the change never seems to be implemented, either due to lack of functionality or the urgency is undervalued.
Christopher R.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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Pulseway has become an integral and indispensable part of our company's infrastructure. Pulseway provides rock solid solutions that are well supported and continuously improved upon. We are very satisfied with the services and support we receive.
Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. Pulseway's RMM has a wide variety of indispensable scripting and management tools which they are regularly enhancing and adding to. Most importantly, Pulseway has exceptional customer service. Our account manager James Norris is outstanding. James really goes the extra mile to make sure we have everything we need from assistance with sales of services, onboarding, and obtaining product support.
There is definitely a learning curve associated with the more powerful aspects of the RMM and PSA, fortunately Pulseway is very responsive to questions and provides guidance to ensure we get the most out of our services potential.
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