App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Pulseway Logo

Pulseway

All-in-one remote IT monitoring and management platform.

see alternatives

(47)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Pulseway Reviews - Page 3

Filter reviews by

Overall rating


Company size


Industry


Time used


182 reviews

Recommended

CO
AvatarImg

Chima O.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Pulseway RMM offers great value for small and growing MSPs

Reviewed 5 years ago

With a growing number of RMM vendors going the way of the venture capital playground, Pulseway is a refreshing return to sanity, especially for small and growing MSPs. Pulseway caters to what really matters most to me in all the important areas, and its support staff has demonstrated ample interest in helping me grow my business.

Pros

Pulseway provides me with quick, distraction-free insight and access to everything I need to stay proactive in a simple, uncomplicated Dashboard — without the clutter, noise and feature-bloat of most other RMM platforms. Real-time endpoint status indicators and alerts, along with the added bonus of remote background management, enable problem remediation without impacting users. Best of all, the price is right — with Pulseway, I pay for what I use and no longer have to be burdened with minimums and long-term contracts.

Cons

Pulseway Remote Desktop currently lacks support for Remote Printing and is not available for macOS at the moment. The lack of Patch validation and vetting, in the face of Microsoft's notorious history of buggy patch releases, leaves MSPs to their own wits and due diligence of pre-deployment patch testing. Nonetheless, Pulseway management has proven to be responsive to its customers' needs, and I remain hopeful that these shortcomings will be addressed in some future release of the RMM platform.

TS
AvatarImg

Thor S.

Computer & Network Security, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My review

Reviewed 5 years ago

I really like Pulseway. The company has great ideas they just need to keep up with technology. We should be seeing a monitor for NAS devices by now. Make it control printers. Cloud printing would be so much more useful to me than 3rd party patching. I don't know why this 3rd party patching is getting so much attention, I find it quite useless.

Pros

I like the fact that I can do most of my repairs without interrupting my clients work. I also like the antivirus integration.

Cons

The PSA is terrible, we are not going to continue using it. I wish there was more antivirus choices. I hope the dashboard will eventually provide more useful information such as the asset info panel, it doesn't provide enough info.