Page 3 | Pulseway Reviews - Pros & Cons, Ratings & more

NinjaOne

Atera

Datto RMM

N-sight

Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup.

Pulseway

Android

Linux

Web-based

Windows

iPad

iPhone

MSP OWNER

Pulseway has THE best mobile RMM available, combined with their other services and add-on it makes for on of the best or the best MSP tools out there.

President

The scripting tools help me accomplish tasks effortlessly for tasks that are not built in to the system, which is rare. It is also a very versatile/customizable tool for monitoring and notifications.

I.I Manager

I love this product and the team supporting it. They are a wonderful group of people.

Biggest pro is the ease of use, the good web-app and the great mobile-app.

IT Director

Pulseway is easy to setup and use and very powerful. It works great for our needs.

Systems Engineer

The Pulseway Help site: https://www.pulseway.com/resource-centre is a good resource. Overall for the price, Pulseway is an exceptional value.

IT operation manager

The dashboard used as an info monitor in our Helpdesk, so we are aware of any issues, in a matter of a few minutes. Patching servers is super easy.

Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.

Help Desk Manager

The most helpful feature is that all three applications integrate into each other, Azure and on-prem Active Directory. These products are easy to use and navigate once everything has been set up.

Finance & Ops Director

Difficult to uninstall sometimes. I am having trouble uninstalling from one particular PC.

What I like about Pulseway is that it is easy to use.

IT Manager

The file transfer for remote control sessions is horrible. You can't sort or manage files, you can't type a directory path, you can't send directories.

Owner

This is the best product for my small business. With the integration of StorageCraft and Remote Desktop I am able to keep an eye on all my clients needs.

Its easy to monitor whatever we chose. Also it's super cool, to be able to call a costumer, almost at the same time a notification pops up, to tell them, that we are aware of the problem.

IT Consultant

Plus, their customer support is really helpful. If you’re in IT, Pulseway is a tool you’ll definitely want in your toolbox.

Solves my most used services and helpes me keep an very easy overview. I use Pulseway to install antivirus due to the fast implentation.

I do miss grouping capabilities when working with antivirus menu.

Director

Some lag in functionality as it is a cloud product but not enough to put me off.

TeamViewer Remote

LogMeIn Central

ConnectWise ScreenConnect

KACE Systems Management Appliance

Solid Reliable Scalable Solution for RMM and Beyond

Proactive with Sales but not so proactive when it comes to issues.  From past experaince.

Managing Director

Review

In short, extremely satisfied with the service! Communication with the account manager about new developments and putting in feature requests is streamlined and pleasant

Great value and excellent product offering

Very good, support and training is exceptional.

Pulseway Pros and Cons

We use the tool for most of our daily tasks such as remote access, alert management on items relevant to the administration of the IT environment, automation workflow for various problem solutions and kaspersky antivirus management, integrated into the complete solution itself.

The flagship of our company

We have been with Pulseway for a few years now and there is no looking back.  The centralized management of company assets and resources is absolutely key in to days demographic. Pulseway has help us grow,be proactive and scalable.   

Pulseway has been key. 

All those moments in which we were slaves of our teams where our presence was necessary, with the acquisition of Pulseway has been forgotten, because with this excellent tool we can monitor and control all activities presented by the teams and servers of the company from any mobile device. There are many occasions that we have avoided major inconveniences to hardware and software for our sastifaccion.Me I like the particularity that this system has to be able to integrate amounts of third-party services, among which we can mention are Zandesk, Slack, Pagger Duty, etc, that can expand solutions that help to obtain greater value of infrastructure management services.

Pulseway controls the activities of my system and keeps me always informed.

Easily manage way more PCs that I would normally have managed. Are managing a lot more problems so can focus only on the bigger picture issues that need addressing.  Really makes you shine as an IT Support Provider and as such helps to grow your business. 

Never looked back!

For the price, you have workarounds.  It does havea learning curve, and will take you time to get used to the way Pulseway does things.  Sometimes its seems wacky the way things work.  They offer decent support and most questions get resolved.  Good think is they are always fixing issues, and updating the features.  Saving money with Pulseway was our draw to it.  Very happy with the way it offers many of the features in solutions costing 5 times the price.  No commitment, no contract pricing let us play with it and decide without worry.  Enjoy the professional layout.  

A Low Cost Option with Everything!

Positive - these people seem to genuinely care about delivering a product that not only works, but is easy to implement and manage. I also like the simplified licensing.

Pulseway for the Win

Overall support and services and all things Pulseway work very well.  I've not had issues and they are continuing to release new and improved features regularly which do benefit the MSP space.

Pulseway for the WIN!

Very Positive, Between Tech Supports Fast respond time, and Sales Rep checking in and letting me know personally of new features

Amazing Product

We use it for automation of applications, remote access, and Windows Patching. 

Pulseway RMM

When leaving our MSP, I needed a solution that would give me the same remote monitoring and access they had. I'm a consumer of Linus Media Group content and I have seen them advertise Pulseway numerous times, so I reached out to Pulseway and I've been happy ever since.

Pulseway is a great RMM for any size organization

Hey Troy, 

Thanks a million for leaving a review and giving your feedback, it is much appreciated. We hear you in regards to the documentation and are working on enhancing our knowledge base as we speak! 

Thanks, 
The Pulseway Team  

We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.

Low Cost RMM with Great Value

Great value, especially considering the price.

Great Value

The best tool to manage updates!

Hi Amaro, 

Thanks for leaving such a great review, We really appreciate it and it's great to see how our users are enjoying the Pulseway platform! 

Overall happy with Pulseway it does everything we need it to do, deploy anti-virus software, patch management etc.. It is really handy having the ability to run Powershell scripts without disturbing the end user. Sometimes I have been able to resolve issues without even remoting in by just running a PS script in the background.

I'll be interested to try out the Android MDM once it's implemented, currently only works for Apple

Powerful RMM software

I started using Pulseway when I worked at an MSP. When I became the Technical Director of the company I work for now, implementing Pulseway was one of the first actions that I took. It enables me to monitor my systems, monitor for issues, and support my users regardless of where they are or where I am. 

Pulseway Is The Best

Pulseway has been a game-changer for our IT setup. It’s super easy to monitor and control our systems remotely, even when we’re out of the office. The setup was quick, and the mobile app makes it simple to stay on top of things. Plus, their customer support is really helpful. If you’re in IT, Pulseway is a tool you’ll definitely want in your toolbox.

A Must-Have for IT Management

I've used Pulseway for about 8-9 years, primarily to Monitor and Patch server, overall it easy to use and easy to setup.
The Pulseway support is also quick to help in case you need them.

Pulseway Review

Hey Nicklas, 

Thanks for leaving a review and for your feedback, It's great to see that your enjoying the product and receiving the support that you need! 

Regards, 
Pulseway 

This remote monitoring and management (RMM) solution stands out as a highly robust and efficient tool for IT professionals. Designed to operate seamlessly once configured, it provides an impressive "set it and forget it" approach to managing IT infrastructure. The system runs reliably in the background, allowing businesses to focus on their core operations without the need for constant supervision.

What makes this solution particularly powerful is its extensive feature set. It offers everything from real-time monitoring and automation to patch management and remote access, ensuring that every aspect of IT management is covered. Additionally, expert support is readily available to help with setup and customization, ensuring that the system is optimized for each user’s unique environment.

Overall, this RMM platform delivers a professional-grade solution that ensures operational efficiency and peace of mind, making it an excellent choice for any organization seeking a dependable IT management tool.

Chief Operations Officer

Seamless but always developing new features and uses

It Just works

Hey Dominic, 

Hugely appreciate your leaving a review and your feedback. Delighted that your are enjoying the product! 

Regards, 
The Pulseway Team 

I have never experienced such good support, from presales questions, onboarding, and support, to help me work through implementing solutions for my unique needs.  I feel lucky I found this solution.

Pulseway Reviews - Page 3

306 reviews

Solid Reliable Scalable Solution for RMM and Beyond

Managing Director