Pulseway Reviews - Page 7

Mobile-enabled management Enterprise-level capabilities for monitoring and alerting Audit logs Deep insight into operating system and service management System Grouping Easy to setup and to use Low cost per instance (<$2.00 per instance) Remote management via any device or browser Real-time monitoring and notifications Low barrier to entry into true enterprise monitoring, alerting, and remote management

You have to manage groups from the endpoints, but soon (I believe) you'll be able to manage groups from the Enterprise console application and App.

Ease of use and deployment. Was able to get started in minutes, and new systems are automatically added with the advanced deployment features.

The native windows app is a little hard to use, but the web interface and mobile apps are much more convenient.

The portability makes it a tool that I can use but doesn't tie me down to an office.

sometimes I have to go to the web interface for things but I know everything can't be on the mobile UI.

Very great app and good support! Pulseway really help me to prevent big issues speceally infoming then before happening. And it have a great app that works in iPhone so I can take control of my IT even if i´m out of office.

Don´t know yet. Maybe the price? :-) App is fantastic and I don´t know how we work without it before.

RMM features work well I love the remote CMD and remote PS, batches are great too.

can't remote to 2 screens at a time, remote connections freeze and drop sometimes, no reconnect on reboot, no alternative remote option, no bitdefender AV option, no remote from android app, New information entries are not possible within a ticket creation (-first need to go back and create the item/product/client/.....) would like to have a MSI repository to install files on client machines via scripts.

Pulseway is an excellent product for me, as I travel between different clients, I know I will get alerts on my phone or tablet immediately so That I can deal with the problem whilst out and about without having to be tied to a desk. A massive amount of configuration available to help you capture virtually any alert situation.

No cons were added to this review

Excellent solutions and a continuously improving platform

The mobile app needs updating more often but it gets the job done

Very friendly GUI, easy to learn and to instruct others.

Lacks a lot of features present in other RMM solutions, pricing is fairly steep too when considering this.

The ease of remote management and monitoring of our systems in one place is an invaluable time saver for a small team. This includes patch management and end-point protection.

Graphically the interface is practical but could be overhauled to make UX a bit better and more attractive.

Patch & restart servers/devices - on Sundays without having to logon. Saves 2 hours in my week at least. Most users don't even know downtime occurred.

ALERTS ALERTS ALERTS - I need to manage thosebetter. Great feature but blink an eye & they grow in numbers at an alarming rate.

Great allround solution for monitoring, patch management and system administration for users and servers. Offers a lot of extra services that can be bundled. I use it every time a server needs work or I need access. Very easy to integrate and implement on windows and Linux machines.

No support on the weekend which has caused some issues in the past.

I like most about this platform is network monitoring and this product is very easy to use. discovery and deployment make very easy to deploy Pulseway agent.

in Pulseway admin can see everyone's screen there is no option to hide. if you add screen feature is optional can customer will like more this product.

Easy to use and easy to deploy. The Remote Desktop is a great replacement for my existing remote support software. The absolute best feature, in my opinion, is the ability to push out PS scripts to automate routine tasks; targeted to specific machines.

If I have to pick one; it is a little expensive for a small agency such as mine. I would also like to see me more PS script templates made available. Mainly because I am a total noob with PS and prefer to learn from others.

Gives an abundance of end client information in an easy and (somewhat) intuitive interface. OS and software inventory are very useful.

- Although not a big problem, I noticed that with the new version, renaming can only be done on the machine itself or by using the Pulseway Dashboard. Moving to a different group can only be done on the machine itself or the WebApp. -

Pulseway has many features that compete with some of the big, very expensive solutions. It helps us manage our customers' IT without breaking the bank.

A few features feel a little unfinished like the the antivirus integrations.

Easy to setup low cost dashboard and app Pulseway are accessible , we use that dashboard app to get events to use in our overall dashboard

Dashboard app lacks customization options i miss a list of all events instead of the marquee in the buttom. Server events is decentralized configured

Ease of use and setup. Customer service is wonderful. As an MSP, I get a weekly call or email from my account rep to make sure everything is working correctly. Has a great phone app that allows us to do just about everything mobile.

No issues. Software works as designed.

I like how easy it is to use when you get started. The UI is very friendly and being able to customize the notifications like storage space and sending us alerts when system resources were reaching a certain limit

Limited Mac Capabilities. Wish there were more Mac features.

The software is up and running quickly. You have a monitoring from any device (PC, Tablet, Smartphone) and you can interact through any device. You can give support very fast and effectivley.

No predefined management packs for software like MS Exchange or something else.

Super outil pour la gestion et l'etablissement de connexions distante a vos serveurs. Permet egalement de faire de débugage à distance.

Le cout des licences est exorbitant et les fonctionnalités un peu limités

Easy to install. Great support from the team. Integrates well with other products

Difficult to uninstall sometimes. I am having trouble uninstalling from one particular PC. Also the reporting functionality could be better. I need a report showing software installed per individual machine. This is a common request from ISO certified companies.

- Easy to setup and get running - Loads of configuration options - Quick to get alerts and straight-forward dash/wallboard - Good phone app

- Some functionality and admin functions can be difficult to find - It's not free! - Struggling to find many cons

All of the great built-in features that the software provides for managing and monitoring the systems.

Would be nice if software would provide safe mode boot with network access.