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Pulseway Logo

All-in-one remote IT monitoring and management platform.

Pulseway Reviews - Page 9

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306 reviews

Recommended

MC
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Marcus C.

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A very useful tool

Reviewed 7 years ago
Pros

Reliable and reported problems before other remote monitoring tools did iOS app works well and has proved invaluable Once setup then just let it run

Cons

Currently used to monitor just servers and would like to implement on more devices but the cost for small organisations is a bit too much.

TZ
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Timon Z.

Plastics, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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inexpensive powerful Tool

Reviewed 3 months ago
Pros

The Remote Control is very useful and easy. Scripting part is very nice, since you have return values.

Cons

Im a fan of applications. The Pulseway WebApp as an application would be nice.

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Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best management tool available

Reviewed 7 years ago
Pros

Powerful RMM features with anti-virus integration. Robust capabilities and intuitive UI. Simplifies our entire infrastructure.

Cons

No cons were added to this review

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Mike A.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A dependable way to monitor my servers.

Reviewed 7 years ago
Pros

Well written and affordable. I usually know the server is down before my Clients contact me. Peace of mind knowing all systems go.

Cons

No cons were added to this review

AC
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Alex C.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pulseway - Simple and Effective

Reviewed 5 years ago
Pros

It gives me the relevant information about my servers in an easy to understand form. The monitoring is customisable and links to a nifty mobile app which is excellent

Cons

Remote desktop Feature - dashboard tells us 10 minutes later that a server has gone down

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Krys G.

Broadcast Media,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It's never been so easy ....

Reviewed 9 years ago

I have used Pulseway monitoring on our enterprise systems for a few years now and we have never had monitoring and alerting so easy! With Pulseway we have specific and custom monitoring setup for each server we administer. Setup was a breeze and support of the product is excellent. Thanks to Pulseway and the direct control the iPhone and Android applications offer over our servers we have been able to resolve most incidents in a matter of seconds where at one time it may have taken hours! Having system engineers on-call using Pulseway allows for extremely powerful remote administration! From the palm of your hand you can make system changes on the go and even launch remote PS sessions for added flexibility. If you use just one third party application on your systems you should make it this one - You certainly wont regret it!

Pros

Ease of use Powerful interface Remote access Granular alerting thresholds Informative dashboard Custom grouping of servers by role, zone etc Vast customization API integration with applications such as PagerDuty Greatly assists in incident response times!

Cons

None that come to mind - Pulseway delivers exactly what it says on the tin!

AS
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Arturo S.

Automotive, 5,001-10,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An excellent and secure tool for infrastructure management.

Reviewed 2 months ago

A very intuitive tool, easy to manage and very helpful in operation

Pros

How easy and secure infrastructure management is

Cons

So far I have not had any problems with the tool.

JT
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Jack T.

Computer Networking, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good program for most techs

Reviewed 5 years ago

It was nice to be able to remote in to any of the systems when there was an issue, and the alerts, and what options for alerts that could be set, were great.

Pros

I liked how easy it was overall to navigate around and how it performed. Overall no complaints about the system. The staff were always quick to respond to any questions that I had.

Cons

Other than the minimum monthly fee, everything was fine. I only say that because when I had one company take over their systems when I left the IT field, they only had about nine computers, and it ended up not being worth it for them to take over the remote work (although they did in the end).

DZ
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Dave Z.

Computer & Network Security, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Must have for any IT Pro

Reviewed 6 years ago

The sales and support staff are extremely knowledgeable and responsive.

Pros

The applications allow for granular control and are extremely responsive. The mobile apps are where Pulseway really shines.

Cons

The mobile app (iOS) is lacking the remote session capability.

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Verified reviewer

Transportation/Trucking/Railroad, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Must have remote management app

Reviewed 7 years ago
Pros

- nice GUI - complete set of handy functions - stable with not much impact on system performance - steady evolution of the product

Cons

I sometimes use the remote Terminal functions and this is quite basic. Slow response on commands, no repeat functions for last xx commands (only last), no buttons for frequently used commands/scriptlets. The Close Session command and Repeat Last Command are “hidden” behind the “Share” button, not very intuitive.

SK
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Sean K.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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love pulseway

Reviewed 3 months ago
Pros

patch management and monitoring is very useful for our organization.

Cons

non synchronized passwords/logins between tickets and rmm.

JB
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John B.

Automotive, 201-500 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very Powerful and Useful Application

Reviewed 9 years ago

I have been using Pulseway for a little over a year to monitor over 160 systems spread over two locations. Pulseway keeps me informed in real time as to what is happening with all my systems and alerts me of problems before the user can even call! This has become an invaluable tool for managing multiple systems with multiple users in multiple locations. Pulseway simplifies my responsibilities and gives me the power to do more remotely and more conveniently than any other application I can find. Also, the support team has always gone above and beyond to assist with any issues that may arise. Definitely will be using Pulseway for many years to come!

Pros

Real time updates, Active Directory Support, mobile device accessibility, continually updated, excellent support staff.

Cons

No cons were added to this review

JI
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Jake I.

Hospitality, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Ease of Use and Functionality Meet

Reviewed 6 years ago
Pros

This is fantastic Network Monitoring Tool. You can access any server from any device. I use it on my phone to monitor our servers when on Vacation. Alerts can be set for a variety of issues, system down, storage, etc.

Cons

Has some minor bugs but otherwise I didn't find any major cons with this product. Would recommend this for any Sys. Admin or Noc Engineer.

FS
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Frank S.

Logistics and Supply Chain, 201-500 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Review Pulseway

Reviewed 2 months ago

The overall experience has been ok with using pulseway.

Pros

It helps me verify users information, I can remote into systems, I can patch systems.

Cons

Sometimes changes are hard to get done through Pulseway.

Vendor response

Hey Frank, Thanks a mill for leaving a review and providing your feedback we really appreciate it! Regards, The Pulseway Team

RS
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Ron S.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Software to manage IT assets

Reviewed 2 years ago
Pros

For our small/ medium sized business it worked well.

Cons

Just the monthly cost associated and increases but I dont think this is unique to this software only.

cm
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caroline m.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome and affordable software

Reviewed 5 years ago

wonderful

Pros

The thing I like the most in this software if how easy to navigate this platform is.

Cons

Right nor Pulseway does not have mobile management

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Alexander S.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple to use, Simple to Deploy

Reviewed 3 years ago
Pros

The ease of use is a big sell. Also Linux and older OS support.

Cons

The Network Monitoring was a little lacking for my companies needs.

AB
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Aron B.

Information Technology and Services, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Small Business MSP

Reviewed 5 years ago
Pros

It is mobile, very easy to use and you get the most bang for your buck.

Cons

Remote Support software is not very good. Needs to have full features to be useable.

Jv
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J v.

Industrial Automation, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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They will help you

Reviewed 2 months ago

It's nice to have a solution that will answer all of your questions. They will guide you trough it every step of the way and make sure you are set-up

Pros

When starting you get help through the entire process. When there is any problem they are quick to help

Cons

Because of a communication error the wrong license got renewed. This set us back a while. They did try their best to fix it ASAP.

Vendor response

Hey J, Thank you for your review and your feedback, it is much appreciated!

JF
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Jim F.

Computer Software, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Thumbs up from me

Reviewed a month ago

It's been good. The product does what I expect, and the account managers are eager to help if I have questions.

Pros

I don't have to interact with it constantly, but can set it up to automatically deploy, automate common tasks, and even automate reporting. Unless something goes wrong at one of our endpoints, it's "set and forget" for me, and I only have to pay attention to the alerts and periodic reports.

Cons

I am using Pulseway to track who is in possession of each computer at any given time using custom fields. This is a bit cumbersome, so I wish you would implement a feature specifically targeting this kind of use-case.

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Verified reviewer

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pulseway is an effective and easy tool for monitoring software.

Reviewed 6 years ago
Pros

Since I use Pulseway, the feature that i mostly like is its easiness. Pulseway provides effective and user friendly monitoring solution specially from the phone app.

Cons

The only challenge that i face is customer service of Pulseway due to the email replies. Sometimes I am waiting for the reply 2 or 3 days.

JC
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Joshua C.

Education Management, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pulseway is the way to go for RMM!

Reviewed 3 months ago

Pulseway support has been a welcoming experience. Our account manager is always on top of things and ready to help!

Pros

Pulseway RMM is one of the best, easy, and management solutions out there!

Cons

I don't have any cons to the product. I have yet to have a poor experience.

RR
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Robert R.

Computer & Network Security, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product! Excellent Service!!

Reviewed 5 years ago

Our overall experience has been great. We have not had any major issues with the product.

Pros

I love the fact that Pulseway is so responsive, web accessible, and the support is amazing.

Cons

We always have a wish list, but I think that Pulseway does an excellent job in ensuring that they are continuously developing the system.

GK
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Geir K.

Information Technology and Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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GK Data

Reviewed 5 years ago

Not using the full potensial so i cant say. But it's working good for what i use it for.

Pros

Stability and ease of use. Good price. Really hoping that Cloud backup will be good.

Cons

Better feedback on what is happening on the client side when installing Kaspersky. It should say more than "Installing" - maybe an progressbar.

GO
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Garrett O.

Media Production, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Server Management Plus

Reviewed 5 years ago
Pros

The ease of the use of device setup and integrated security policies.

Cons

The free solution has a lot to offer, however some use limited.