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Raygun vs Retrace by Netreo Comparison

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Overview

Actionable, real-time insights into the quality and performance of your web and mobile apps. Detect, diagnose, and resolve...

We built a set of APM tools to tell us how, and why, applications fail. From pre-production to deployment, when our 1300+...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

22

5

4

3

2

1

13

6

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.3

77

5

4

3

2

1

39

28

5

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Overall i find it very helpful in tracking and debugging the errors, have played an important role in improving the quality of product.
The ability to track almost any level of issues in our codebase that would otherwise need manual log reviews after deployment is super helpful.
Its super helpful having a tool that allows me to offload the conscious effort of checking graphs, log aggregators, and similar health check mechanisms.

Pros

We had been searching for a good APM solution for a better price than the goldmines others were charging for too few features. We found Stackify and immediately knew that it was the right fit for us.
On top of that, the communication from the company has been outstanding. Even though our app is small, they have given us all the attention in the world.
Awesome, accessible support team always at the ready, which was especially nice when we started using more of the advanced features of AWS.

Cons

Sometimes the event grouping does not work exactly as expected but that could be user error.
The user interface is difficult to understand. There are many misleading information.
Not able to send notifications to people when a particular error reoccurs.

Cons

It's the UI and dashboard (seems like it's been in Beta forever!). They're awful, borderline dreadful.
In one case we were using Stackify to identify an issue that made the site slow occasionally, it was very hard to pin point the source of the problem.
Takes sometime to show up logs. Not Instant that is the only problem that i faced in this less that 6 months of interaction with stacify.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features40
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Backlog Management
  • Baseline Manager
  • Bug Tracking
  • Bug/Issue Capture
  • Code Repository Integration
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Reports
  • Data Visualization
  • Debugging
  • Deployment Management
  • Diagnostic Tools
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Event Logs
  • FTP Monitoring
  • HIPAA Compliant
  • Incident Management
  • Issue Tracking
  • Monitoring
  • Performance Metrics
  • Real Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • Server Monitoring
  • Single Sign On
  • Software Development
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Reporting
  • Web App Development
  • Workflow Management
  • Total features31
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Backlog Management
  • Baseline Manager
  • Bug Tracking
  • Bug/Issue Capture
  • Code Repository Integration
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Reports
  • Data Visualization
  • Debugging
  • Deployment Management
  • Diagnostic Tools
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Event Logs
  • FTP Monitoring
  • HIPAA Compliant
  • Incident Management
  • Issue Tracking
  • Monitoring
  • Performance Metrics
  • Real Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • Server Monitoring
  • Single Sign On
  • Software Development
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Reporting
  • Web App Development
  • Workflow Management

Integrations

  • Total integrations28
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations7
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

RY
AvatarImg

Raman Y.

Marketing and Advertising, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Raygun logo

Raygun

Worth buying

Reviewed 3 years ago
Pros

All exceptions in one place, can the affected services\machine names which is really good

Cons

* Searching by multiple words doesn't work * Exceptions grouping stops working when any part of a stacktrace changes.

HN
AvatarImg

Huy N.

Computer Software, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Raygun logo

Raygun

A helpful tool for debugging.

Reviewed 3 years ago
Pros

Raygun provide detail about the issue happen with end user include their environment, product version, exception detail and other value information that we can use while investigate issues report by customers.

Cons

The filer need to improve. It is quite simple and hard to use for complex query.

AN
AvatarImg

Amir N.

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Raygun logo

Raygun

Raygun is good

Reviewed 3 years ago

I like raygun, it does exactly what I would like it to do.

Pros

One of the use cases of Raygun for our team is to find the errors of our software that cannot be reported by our end users. And it helps us a lot in terms of finding issues and solving them.

Cons

Raygun could have more use cases, maybe some more features in the future to observe users behaviour?