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Full-stack bug and issue tracking for web and mobile apps

(11)

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Rollbar Features

Features Summary

Functionality

4.4

/5

262

Total features

52

7 categories

Rollbar features

API
Access Controls/Permissions
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Archiving & Retention
Assignment Management
Audit Management

Common features of Issue Tracking software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Assignment Management
Chat/Messaging

Price starts from

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No pricing info

Pricing options
Free plan
Subscription
Free trial

Contenders comparison

Functionality

4.4

/5

262

Price starts from

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No pricing info

Total Features

52

Unique features

  • Data Modeling

  • Web App Development

  • Issue Auditing

  • Trend Analysis

Functionality

4.7

/5

6K

Price starts from

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No pricing info

Total Features

42

Features in Common

16

Unique features

  • Continuous Integration

  • Web-based Deployment

  • For Developers

  • Vulnerability Scanning

Functionality

4.6

/5

1.8K

Price starts from

ic-pricetag

No pricing info

Total Features

108

Features in Common

17

Unique features

  • Data Extraction

  • Data Connectors

  • Data Capture and Transfer

  • User Management

Common Rollbar comparisons

Rollbar logo
Jira logo
RollbarvsJira
Rollbar logo
Datadog logo
RollbarvsDatadog
Rollbar logo
GitHub logo
RollbarvsGitHub
Rollbar logo
Splunk Enterprise logo
RollbarvsSplunk Enterprise
Rollbar logo
GitLab logo
RollbarvsGitLab
Rollbar logo
New Relic logo
RollbarvsNew Relic

Reviewers who mentioned features said:

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Amanda Josalene W.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works fantastic for my business & our website!

Reviewed 5 years ago

Overall, Rollbar has worked great for my business and our website, and if any problems ever arise with the software, they have an excellent support team that responds quickly and accurately.

Pros

Rollbar was very easy to learn and to navigate, which was a massive plus. Having our own website programmed from the ground-up, it was crucial we had a software that detected and located any errors and/or bugs within our website so they could be fixed/eliminated. Rollbar provides real-time bug tracking, which saved us and our programmer LOADS of time as we located any issues quickly and prevented any possible website crashes/any unnecessary downtime.

Cons

I don't have any cons; Rollbar has helped us to the fullest extent.

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Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Amazing tracing of context data for execution

Reviewed 4 years ago

We are collecting data from 6 Django mircoservices and we can rely on Rollbar for all error logs and traceback rotation.

Pros

Ability to view in memory data snapshot and current variable values when exception occurred.

Cons

The dashboard could be faster with some default dashboards.

IM
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Ian M.

Telecommunications, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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a pain but no good alternatives

Reviewed 4 years ago

Bad. If I get paged because of an error or see an anomaly that I have configured to alert me via Rollbar, I will use another tool to see what the issue might be. UI is too slow and clunky when I need to move fast.

Pros

I like to see my errors/warnings and have it work with PagerDuty. Serves an essential purpose, I couldn't go without. The query language is pretty powerful. It is also easy to integrate into my services.

Cons

The UI is absolutely the worst. Extremely slow and the toggles/selects are a huge pain. The graphs are near useless. Even the deep linking is bad with the new UI that was recently released. Can't see trends or changes over time. The query language is good but you can't save them or plot them. Kinda bare bones. It is my debugging tool of last resort because the UI is so frustrating.

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Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great to debug exceptions of your software

Reviewed 4 years ago

Overall, I consider my experience with Rollbar has been great. It has helped me a lot detecting bugs and issues that customers are facing.

Pros

What I like the most about Rollbar is how easy it is to integrate within your code. Providing you with a powerful tool that will help you debugging possible exception that might occur in production, alerting you right away when some errors are happening very often and pointing your right at the line where the error was triggered.

Cons

As long as I have been using it I don't have something I dislike about Rollbar. A feature that could improve it significantly could be request tracing, that way you could have all the data in one place to understand quicker what went wrong.

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Verified reviewer

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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We rely on Rollbar for great client-side error logging

Reviewed 6 years ago

Rollbar let us drop in an SDK that automatically wired up to capture browser errors without a ton of work on our end, which was a huge time-saver.

Pros

Rollbar is great for logging client-side javascript errors (although they can also log errors from a bunch of other sources), and we use their source-map feature to have useful error reports on our minified code. Rollbar also has useful alerting for when a new issue crops up, or an issue crosses a threshold for number of times seen. When we've gone to them for support we've found it to be great.

Cons

Rollbar is reasonably good at de-duping the same errors and grouping them into a single item, although that's not yet flawless. They've also got a query language that we've used a little but, although in our experience it is pretty slow to return results (which could totally be on us).

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Pradatta A.

Financial Services, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Really good for monitoring your micro services

Reviewed 4 years ago

Overall I’m very happy with this.

Pros

I have been using Rollbar for more than 2 years now, it’s really easy to use. The best thing is that when you’re setting up a new service it very easy to setup with your standard logger like log4j. And then voila you have your errors in the rollbar dashboard. It is very handy when your releasing. On top of that you can set up slack integration that keeps you alerting when thing are broken. I’d definitely suggest this to my friends and ex-colleagues to use this.

Cons

I haven’t faced any cons yet. Only thing notice is if you do not configure your logger properly then it might spam with with errors you don’t care about, But that’s not the problem of the product itself.

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Abdullah K.

Information Technology and Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rollbar is Awesome for the Aggregation of Production Errors

Reviewed 4 years ago

We are using Rollbar on our project for more than a year and found it awesome. We were looking a solution where we can send and collect production errors and notify the team over Slack to fix them ASAP. We found Rollbar a great choice for that. Overall, the experience was great.

Pros

The dashboard, filtering features, aggregation capabilities and integration with other tools are the one of the best things of Rollbar.

Cons

Deleting the occurrences could be made easier. Had to use API and Python to do the job efficiently.

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Brad N.

Retail, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Rollbar makes error tracking and log searching easy

Reviewed 4 years ago
Pros

Rollbar was decently easy to implement into our code and we started collecting info immediately. It's wonderful that it aggregates the errors and warnings together based on the type and gives enough info to start tracking down the issues. The interface is pretty easy to understand as well. The RQL was nice to be able to query against the list of errors for more details or specific traits.

Cons

Working with large amounts of instances of the same error or warning can get very frustrating because of the limitations of RQL. Queries would time out. The solution was to either constrain the data by timestamps (guess and check if it times out) or to implement their API and have some scheduled jobs to break the data into more manageable chunks via the same method.

PO
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Pepijn O.

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Error tracking made easy

Reviewed 8 years ago

I have been using Rollbar for about 3 years now, and I have to say it has made my life a lot easier. They have a ton of platform integrations, but I have only integrated this service in Android and PHP projects. For most programming languages, they have their own API, but this product seems to be so popular that people are even writing wrappers around the API for frameworks. Eg see https://github.com/jenssegers/laravel-rollbar I would definitely recommend this to anyone, especially because they also have an 'always free' formula, which gives you the opportunity to try it out. Customer support is really decent, they're usually replying to your requests in 2 hours or less. And I'm not even in their timezone.

Pros

It's really easy to use, there's a ton of wrappers available for any programming language / framework, and they have an 'always free' formula, which I use for my personal projects

Cons

As with any online product, I don't like to pay :) But other than that, I can't say anything bad about it. And as I said, they have a free formula, which is great if you're just working on a small personal project

CP
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Cameron P.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cost effective way to manage errors with your software

Reviewed 4 years ago

Great tool to use, easy to set up and integrate with other apps. The dashboards are easy to understand and use and see all the important details easily.

Pros

Setup is relatively easy Easy to see all the issues Integrations with jira & slack

Cons

The RQL feature is quite difficult to use, most times it times out. I think this will be fixed with further updates.

MK
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Matthew K.

Computer & Network Security, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Rollbar Issue with Javascript minification

Reviewed 4 years ago

I review the output from Rollbar everyday. As I said it's very good at capturing Rails, but not particularly useful with Javascript, because of the minification of the files.

Pros

We have a rails application with.a large amount of javascript involved. Rollbar does an excellent job capturing rails exceptions. These errors are clear and understandable. The javascript errors are based on the minified version of the code. Javascript errors are not easily actionable. I will need to learn how to use a sourcemap so that I can zero in on the exact cause of the exception.

Cons

Needing to use a sourcemap on my javascript files. I could use a good tutorial on how to do this! I have not had any time to do thorough research on creating a sourcemap. Until that is done, though, I'm afraid the javascript exceptions( There are a lot of errors!) are not actionable.

DC
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Daniel C.

Computer Software, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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No Search, Slow Results

Reviewed 4 years ago

Not great, we got the better volume noticed, but not being able to search or find an issue from some identifier has been a deal breaker.

Pros

other than recent problems, handles notifications well. Handles overages in a fair way. Allows a lot to be collected.

Cons

Search is terrible. It’s very slow and often not found. If I have a problem from a customer it is nearly impossible to find that item (even if they gave us the unique ID we generated).

WC
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William C.

Telecommunications, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Debugging Tool

Reviewed 4 years ago
Pros

Rollbar makes it very easy to see where and how frequently bugs in your programs crop up. Rollbar can also be early warnings for other monitoring platforms like Datadog, and indicate something is wrong before your other alarms start going off. The tracebacks on the errors are super helpful and since you can add whatever metadata you want pinpointing problems is made a lot easier.

Cons

The error grouping is not also on point, and it's *so easy* to use Rollbar that you will end up spending a lot of time trying to determine which errors actually merit throwing a Rollbar error, and your Rollbar slack channel will definitely get noisy if you don't stay on top of it.

JG
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John G.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rollbar is good value and peace of mind.

Reviewed 4 years ago

Rollbar is fantastic. We use it in our microservices architecture. With a few lines of code, we have real-time monitoring and make it easy to fall into a pit of success.

Pros

I love the fact that I get very quick notices about an issue with one of our software programs and at the same time it doesn't nag with by sending me a hundred emails.

Cons

We still have some Perl scripts (one of our vendor's systems still uses it) and it would be nice to have a Rollbar API for those scripts to prevent getting angry phone calls if the system is having issues.

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Verified reviewer

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Catching Bugs on Production finally made easy

Reviewed 3 years ago

Seamless and easy to integrate Comparatively cheaper and hence value for money

Pros

Easy integration with readily available SDKs and code snippets Grouping of errors Easy to use webhooks Value for money Access Management Our dev loves rollbar because of the easy integration Our oncal loves rollbar because of the easy error tracking

Cons

Rollbar Query Language (RQL) can be made easy as well as search functionality can be improved Reporting can also be improved

JD
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Josh D.

Computer Software, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best way to find bugs before users do!

Reviewed 4 years ago

Trying to log error events in order to identify and fix bugs that our users were sometimes complaining about but we couldn't identify the root cause.

Pros

It is very to see errors as they get logged in the system so that we can identify, prioritize and fix software issues. It is very helpful to see the errors come through that meant a user definitely got an error but it wasn't bad enough for them to contact support regarding the issue but we can still find it and get it resolved.

Cons

I think it would be awesome to have a button to create a github issue from the item in the errors log. It is somewhat difficult for us to track the issues in GitHub and wether they have been resolved with the items in Rollbar.

MJ
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Matic J.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must-have for high-availability systems and SaaS

Reviewed 7 years ago

At Nightwatch.io, we are genuinely impressed by the error tracking power that Rollbar provides us. With its numerous integrations, we pipelined the error messages directly to our chatroom so we can eradicate bugs right away. It's one of those systems that are so useful you don't even think about not using them when starting a new programming adventure.

Pros

No downtimes, efficient, excellent reports

Cons

Web interface could perhaps use a refreshment

AA
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Alfredo A.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Thanks to Rollbar we are able to provide proactive customer support

Reviewed 4 years ago

Limited capabilities for filtering slack notifications. Suspect deploys produces a lot of fake positives. Automatic grouping doesn't work so well. The frontend error tracking is too noisy as it detects also errors out of our scope as the errors provoked by browser extensions, bots, non-supported browsers, etc. This makes the frontend tracking useless as we can't trust the alerts as we do for the rest of the stacks.

Pros

Very powerful tracing at an individual level, easy to set up, very advanced querying capabilities, smart errors grouping, telemetry feature is quite powerful, the integration with slack is very good with a native experience. Github integration is also great.

Cons

Limited capabilities for filtering slack notifications. Suspect deploys produces a lot of fake positives. Automatic grouping doesn't work so well. The frontend error tracking is too noisy as it detects also errors out of our scope as the errors provoked by browser extensions, bots, non-supported browsers, etc. This makes the frontend tracking useless as we can't trust the alerts as we do for the rest of the stacks.

CW
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Christopher W.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love you guys! If I could rate you higher than 10 I would!

Reviewed 4 years ago

AMAZING!

Pros

So There is a lot to unpack here: As a software developer, having access to the WEB DASHBOARD is amazing We start our day and prioritize our work around what we see in this dashboard, the SLACK INTEGRATION makes this process even better, as we can see errors in real time before the end-user and proactively respond without having to call or confirm what the user does thanks to THE WONDERFUL TELEMETRY...

Cons

I wish I could come up with something, but you astound me. I'd complain about a bug I found in Rollbar Js, but you fixed it in 2.18!

JT
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Jonathan T.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Absolute BEST Thing You Can Do for Writing Better Software

Reviewed 8 years ago

Team Rollbar--I LOVE you guys and your wonderful service! This review is far too long overdue. Let me save you a bunch of time and make the decision for you. If you're not already using an error tracking platform, you must. If you're deciding between which services to use, just go with Rollbar, and stop deliberating. Rollbar is hands-down, THE BEST full-stack application error and exception monitoring/tracking...

Pros

No pros were added to this review

Cons

No cons were added to this review

DO
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David O.

Banking, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great error tracking tool for the money paid

Reviewed 4 years ago

Real-time error tracking, as soon an error pops up on test or production environment, we get an alert on slack and act on it.

Pros

It is simple to customize grouping rules, you can easily propagate notifications settings to all projects so they are matching, easy to customize, easy to integrate.

Cons

We have to pay much more to have a simple feature like viewing all projects' errors in a single view.

AG
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Archit G.

E-Learning, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Robust product but issues in testability

Reviewed 4 years ago

Overall, I like Rollbar and I hope to see some improvements in its functionality in the future.

Pros

Rollbar's integration in our architecture is one of the easiest I have seen so far in terms of any small third-party service. A quick setup with token and environment, and you're done. I like how it can map the errors with timelines and usage. The most amazing thing is its seamless integration with Slack, to which we send all of our critical alerts.

Cons

I wrote a Go application for which Rollbar recently announced a client. The integration was easy as usual. However, I couldn't write unit tests around it. I wanted to mock the function calls using the widely accepted method of converting the function to a struct and call via an interface. However, neither the root `rollbar` nor the `rollbar.Client` could be restructured in that way. I finally had to...

AC
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Ayhan C.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Unusable product with no customer support

Reviewed 4 years ago

My overall experience with this product is quite negative. Last year I noticed that when my teammates mention me under a specific item (a bug) I didn't receive any emails. This is quite important because the product doesn't offer any alternatives to get notified about those issues. There are no webpage notifications. There is no way to search for bugs that you were mentioned. The only alternative is...

Pros

It allows me to track some bugs and act quickly.

Cons

Lack of customer support and the bad user interface.

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Daniel W.

Internet, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rollbar does its job and then gets out of your way (until you need it)

Reviewed 4 years ago

Super happy with Rollbar. Have used it on multiple projects, but in Recipe Cost Calculator specifically for probably at least seven years.

Pros

Rollbar was easy to integrate and provides multiple libraries to integrate depending on what languages you're programming in. It reports errors well, it's reliable, the API and libraries are super flexible. I'm sure I only use about 20% of the overall functionality.

Cons

Nothing that I *overly* dislike about Rollbar. I think that some of the UI could be improved a bit on the admin dashboard, some things are really nit-picky like I don't like the way that text or lines wrap in certain places. Any complaints I have would be bordering on trivial.

MZ
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Michał Z.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best error monitoring tool I ever used!

Reviewed 4 years ago

We used Rollbar for last few years and many projects and it always work great! Rollbar go fast forward for the last few years with a new features and improvements.

Pros

Rollbar is very easy to configure and use in our stack (Ruby + .NET + React). Rollbar gather error information with many details about situations it occurs. Interface is very intuitive and have option to set up many notification destinations (we use Slack + daily reports on mail).

Cons

We didn't experience any cons about Rollbar