App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Rollbar Logo

Write a review

Full-stack bug and issue tracking for web and mobile apps

(11)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Rollbar Pricing

Pricing overview

Value for money rating

4.3

/5

262

Price starts from

ic-pricetag

No pricing info

Pricing options
Free plan
Subscription
Free trial

Pricing details

What users say

Seamless and easy to integrate. Comparatively cheaper and hence value for money.
Super happy with Rollbar. Have used it on multiple projects, but in Recipe Cost Calculator specifically for probably at least seven years.

Popular contenders

Price starts from

0.01

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

10

/user

Per year

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

2000

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

3700

Per year

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

8

/user

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Reviewers who mentioned pricing said:

AvatarImg
AvatarImg

M. Serhat D.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Using to to monitor Rails apps

Reviewed 5 years ago
Pros

Free package comes with high limits, Github integration is satisfying, easy to setup and manage.

Cons

Honestly, nothing so far. Rollbar is the best option when compared to other alternatives, in terms of price/value rate. Most projects can use free version of the Rollbar without any hassle.

BR
AvatarImg

Brian R.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sure beats a shared email inbox!

Reviewed 4 years ago

Very positive and better priced for its features than some of its competitors. It also helps the pricing is by volume rather than users, which makes far more sense for this kind of product.

Pros

The ability to aggregate your bug/debug information into a single platform, with the ability to prioritize based on the severity and frequency. Sure beats our shared email inbox "solution". Integration into things like Slack are amazingly useful for highlighting Nth errors.

Cons

Inability to setup fine-tuned VCS integration, we have a multi-branch environment and only being able to set 1 git branch for all the environments basically nullifies any use it has outside of the production environment. We have setup all the environments in rollbar but there is no ability to map each to its own git branch.

CP
AvatarImg

Cameron P.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cost effective way to manage errors with your software

Reviewed 4 years ago

Great tool to use, easy to set up and integrate with other apps. The dashboards are easy to understand and use and see all the important details easily.

Pros

Setup is relatively easy Easy to see all the issues Integrations with jira & slack

Cons

The RQL feature is quite difficult to use, most times it times out. I think this will be fixed with further updates.

DB
AvatarImg

David B.

Writing and Editing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Solid exception with straight forward pricing model

Reviewed 4 years ago
Pros

Good language support. Good both for frontend and backend error tracking. Quick to set up notification (e.g. slack messages) for multiple projects thanks to "copy notification settings from existing project" feature. Very easy to comprehend pricing and packaging.

Cons

Grouping of errors could be better out of the box. But it's not like Rollbar is worse than any of the competition in this regards and they do offer manual configuration to solve common grouping mistakes.

JG
AvatarImg

John G.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rollbar is good value and peace of mind.

Reviewed 4 years ago

Rollbar is fantastic. We use it in our microservices architecture. With a few lines of code, we have real-time monitoring and make it easy to fall into a pit of success.

Pros

I love the fact that I get very quick notices about an issue with one of our software programs and at the same time it doesn't nag with by sending me a hundred emails.

Cons

We still have some Perl scripts (one of our vendor's systems still uses it) and it would be nice to have a Rollbar API for those scripts to prevent getting angry phone calls if the system is having issues.

AvatarImg

Verified reviewer

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Catching Bugs on Production finally made easy

Reviewed 3 years ago

Seamless and easy to integrate Comparatively cheaper and hence value for money

Pros

Easy integration with readily available SDKs and code snippets Grouping of errors Easy to use webhooks Value for money Access Management Our dev loves rollbar because of the easy integration Our oncal loves rollbar because of the easy error tracking

Cons

Rollbar Query Language (RQL) can be made easy as well as search functionality can be improved Reporting can also be improved

FT
AvatarImg

Farzam T.

Internet, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The Best Error Tracking Tool Around

Reviewed 2 years ago

I have been using Rollbar for the past year and I can honestly say it has been the best error tracking tool I have used. The features and insights provided have been invaluable. The customer service has been great and they have always been willing to help. Highly recommend it to anyone looking for an error tracking tool.

Pros

Rollbar is the best error tracking tool out there. It is easy to set up and use and provides great insights into our application’s performance. The integration with other tools is top notch and the customer service is great. Highly recommended!

Cons

The only downside with Rollbar is the cost. It can be a bit expensive for smaller teams or for those just getting started. But the features you get for the cost makes it worth it.

AC
AvatarImg

Ayhan C.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Unusable product with no customer support

Reviewed 4 years ago

My overall experience with this product is quite negative. Last year I noticed that when my teammates mention me under a specific item (a bug) I didn't receive any emails. This is quite important because the product doesn't offer any alternatives to get notified about those issues. There are no webpage notifications. There is no way to search for bugs that you were mentioned. The only alternative is...

Pros

It allows me to track some bugs and act quickly.

Cons

Lack of customer support and the bad user interface.

AvatarImg
AvatarImg

Daniel W.

Internet, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rollbar does its job and then gets out of your way (until you need it)

Reviewed 4 years ago

Super happy with Rollbar. Have used it on multiple projects, but in Recipe Cost Calculator specifically for probably at least seven years.

Pros

Rollbar was easy to integrate and provides multiple libraries to integrate depending on what languages you're programming in. It reports errors well, it's reliable, the API and libraries are super flexible. I'm sure I only use about 20% of the overall functionality.

Cons

Nothing that I *overly* dislike about Rollbar. I think that some of the UI could be improved a bit on the admin dashboard, some things are really nit-picky like I don't like the way that text or lines wrap in certain places. Any complaints I have would be bordering on trivial.

AvatarImg
AvatarImg

Dylan C.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Exceptional error monitoring

Reviewed 7 months ago

Rollbar allows us to be proactive about our bugs. We frequently get notified about production incidents, the notifications come straight through to our developer Slack channel and we can quickly debug using the captured information and put out a fix before a customer ever notices. If they ever reach out to us, it always makes us look really good when we can say that we already know and we've fixed it.

Pros

I love how easy it is to drop Rollbar into an application. We deployed Rollbar in under an hour and the event lots started streaming in immediately. Within a day it had helped us solve several production issues.

Cons

If you have a larger project, or a particularly chatty application, Rollbar's event limits can quickly push you up into a higher pricing plan and if you don't pay up it will start swallowing errors silently until the quota renews at the end of the month.

AD
AvatarImg

Anuj D.

Computer Software, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Current State of Rollbar

Reviewed 4 years ago
Pros

I love the immediate notifications for errors as users see them. Shooting for "Rollbar Zero" on a team can be the best way to reap value from the product. It gives immense visibility into what's failing.

Cons

Why it's failing is not often immediately obvious looking at the rollbar; we have to use multiple observability tools to figure that out. I also am not a huge fan of the UI, it's slow and cluttered and deters me from using it all the time. - Grouping is not great - If Rollbar goes down or stops sending messages, a lot of visibility is taken away -- it's reliability could be a reason why we don't continue using it in the future.

SH
AvatarImg

Steven H.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A Good Product

Reviewed 4 years ago
Pros

The pricing structure. I have a bunch of small projects with low numbers of users.Per project pricing gets too expensive fast.

Cons

Having to fill out multiple free text areas in their marketing survey.

GF
AvatarImg

Gabriel F.

Insurance, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Good for heroku & first implementation

Reviewed 4 years ago
Pros

- Price is really good - It's realy easy to set up - UI is intuitive and simple - You can trace logs easily, once you setup 'People' tab - Integration with slack and other notification tools - Easy to integrate with Heroku's app

Cons

- UI could be somehow better, leaner like a sentry.io - Features for breadcrumbs or tracing could be easier to implement - Fingerprinting and error aggregation could be easier to setup, no complicated DSLs

ES
AvatarImg

Edward S.

Financial Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

iOS SDK is Horrible and Crashes

Reviewed 4 years ago

Meh. It's cost me a time and effort I'd have rather spent elsewhere.

Pros

The old version works, after I patched it so it would compile and also so it didn't crash.

Cons

I had to patch it so it would compile and and also so it didn't crash. First time I upgraded the new version was missing crucial features. The second time I updated, thinking it would be better, but it just crashed our app in a different way. I've fallen back to the old version twice now. Your iOS team is not good. Missing basic understanding of Objective-C, Objective-C libraries, and QA.

AvatarImg
AvatarImg

Tung F.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Get notified for issues

Reviewed 6 years ago
Pros

I like that it sends notifications if something goes wrong and your team can stay alert about it. It's pretty nice to know if something is down or something isn't working. We also use it to track custom events when some logic isn't behaving as expected. For example when server returns a new Key value that is not handled on client side.

Cons

The notifications customization is pretty hard and not clear. I tried to turn off some part but I couldn't do it only to myself. You (seems) can only turn it off for the "team". So I end up creating a filter in Gmail.

PC
AvatarImg

Parth C.

Accounting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zen of rollbar

Reviewed 4 years ago

It's awesome to know about the error as they occur but it's not cost friendly. Your are one faulty release away from getting bombarded for same errors.

Pros

Ui is very accessible and self explanatory Setup and integration is easy

Cons

Hard to prioritize More error equals more money

AvatarImg

Verified reviewer

Internet, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best-In-Class Error Reporting

Reviewed 6 years ago

Rollbar is an absolutely fantastic service and highly-responsive support if you ever hit an issue, all at a very reasonable price point. I can't recommend it highly enough.

Pros

- Easy integrations make setup a breeze - Ability to filter errors by environment and assigned level make management great - Deployment tracking, view errors by user, search errors using SQL-like syntax, deobfuscation of stack traces - more features than you can shake a stick at

Cons

- Automatic grouping of errors leaves something to be desired, but this is can be worked around by marking these errors manually

JR
AvatarImg

Johnathan R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Solid error tracking service

Reviewed 9 years ago

Our team has been testing Rollbar as a possible replacement for Honeybadger and has liked it enough to decide to make the switch! Some of the features that stood out to us: * Better UI/UX in general that makes the app feel more comfortable to use * Pricing is more affordable (assuming a reasonable number of events per month) * Powerful notification settings, letting us set up different issue...

Pros

No pros were added to this review

Cons

No cons were added to this review

VJ
AvatarImg

Viktor J.

Online Media, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Haven't used nano php_error.log since I started to use this program

Reviewed 7 years ago

Starting to use a consolidating error log was a game changer for our developer (and the users of our site). In our company, we try to spend every Thursday to eliminate all the bugs from the site and categorise them as Error or Warning and give them better titels.

Pros

Reading a long log-file make any sense

Cons

As an owner of a start-up, I wish the price was a little bit better if the free version isn't enough.

AvatarImg

Verified reviewer

Internet, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

An effective tool for catching mistakes in published code.

Reviewed 5 years ago

Customer Service is hilarious! They will walk it with you and they actually have personality! So happy to work with CSR on a regular basis.

Pros

Rollbar is a technical support team's dream. I rarely walk past our tech department and fail to see this on their screens. It allows you to monitor errors that your clients are experiencing and triage them appropriately. Sometimes Rollbar can help solve the problem with little diagnosis when consistent issues arise. I love the free plan that allows you to view 5,000 errors each month. For a small operation, this may be enough.

Cons

After moving on from the free plan, the cost can be prohibitive. While the cost does increase, you do get what you pay for. We have spent time on all 3 plans that Rollbar offers, and have found our happy medium on Essentials.

TQ
AvatarImg

TARCISIO Q.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Best cost/benefic

Reviewed 4 years ago
Pros

Easy to use, report detailed and fast visualization

Cons

cost and automation features. Dont have nany options to make some automation.

SK
AvatarImg

Suman K.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

This is a amazing product

Reviewed 4 years ago

This is a very good product and plays a big role in life cycle of software. The debugging becomes so much easier with the help of this tool.

Pros

This helps to keep the downtime or bugs time really low by reporting those issues on time.

Cons

The emails traffic of summary of all error on each morning.

JN
AvatarImg

Jorge N.

Computer Software, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A must have tool

Reviewed 4 years ago

So far Rollbar it's a must-have on all other software implementations to keep track of bugs.

Pros

We like Rollbar because it helps us to keep track of every error on our production application, have a great user interface to work with and its affordable similar services.

Cons

A kanban view will be very help full to have a good way to keep order or prioritize the errors that need to get fix. So far the integration with bitbucket have help us to track the development of the fix for the errors.

SY
AvatarImg

Sergey Y.

1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We have implemented it in our startup weblium.com. This allowed us to see all errors centrally in on

Reviewed 7 years ago
Pros

1. Reporting all exceptions and errors We just add simple Rollbar code and it catches all unhandled exceptions. Very useful and simple feature, that we use. 2. Custom error reporting. We add some asserts on the most complex part of the code, to catch potential logic errors at the very beginning. 3. Real-time log. When you have to test the production. Instant error logging helps save time. 4. Assign Owner Each error can be assigned to the developer and can be marked as resolved when done. Very useful. 5. RQL Console The new tool, it allows us to create detail data queries. Very powerful tool for the analysis of problem areas in our code.

Cons

Price plans based on the number of requests. But if your project didn't have a lot of errors all looks good.

BK
AvatarImg

Ben K.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Reliable Exception Handling

Reviewed 8 years ago

I switched to Rollbar as an alternative for my side projects since Logentries doesn't offer a free tier. Logentries has a complicated, real-time UI. Sometimes that UI can feel a bit laggy if you've got a lot of logs coming in. Rollbar doesn't have this kind of complex UI so it feels faster and simpler. I'm beginning to prefer it over Logentries.

Pros

The ability to know which user experienced a problem when using the software before the user reports the bug. Combining that with the debug information, I'm empowered to follow up with the user about the problem notifying them of a potential fix even when they never submitted a bug report.

Cons

I love the free plan, but the next plan they offer is $30/mo. I wish there were more side-project-friendly pricing options. $30/mo for a project I host for free and is open source is a bit much.