Samanage vs ServiceNow Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Sally Goodale

A promising product

2017-03-20

It provides a middle ground between ServiceNow Express and ServiceNow Enterprise.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Samanage Reviews
Samanage
IT Service Desk & Asset Management Software
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Suzanne Judy

Great Value! Fantastic Piece of Software

2017-03-20

In the world of expensive helpdesk systems like LanDesk and ServiceNow - it is nice to see a fully functional ITIL compliant system that is easy to use - fully customizable and user friendly.

Pros

Cost and functionality

Cons

A few things we need aren't available yet - especially the need to merge user accounts or create 'alias' associations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Samanage Reviews
Samanage
IT Service Desk & Asset Management Software
Read more