Most popular features of all IT Management apps
25 reviewers had the following to say about Sematext Cloud's features:
Great tool to monitor infrastructure and your users.
Pros
You can set alert rules. It has a nice UI with a lot of charts.
Cons
More information about data protection policy is needed to use it in production.
Rating breakdown
Time used: Free Trial
Frequency of use: Monthly
Likelihood to recommend
Hi Akos! Thanks for your review. It means a lot! I hope our Privacy Policy - https://sematext.com/legal/privacy/ can give you some of the answers you are looking for to use Sematext in production.
We have been monitoring a fleet of IoT devices with Sematext.
Pros
Ready-to-use Java and Android libraries made integration a very fast process. Main UI is very similar to Kibana, and it also provides the full experience if you need it.
Cons
There are rare instances where the UI becomes unresponsive or slow.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Pros
The ease of setting up the monitoring for a giant Solr Cloud setup.
Cons
At times the data showed up slightly delayed than our expectations, however it is not something that happened frequently enough to escalate the concern.
Rating breakdown
Time used: Free Trial
Frequency of use: Occasionally
Likelihood to recommend
It goes far beyond a simple log manager, delivering valuable information from this huge amount of data.
Pros
Through its customizable Dashboards, we can analyze very important statistics both to characterize the behavior of our users and to help us identify problems in our code.
Cons
The experience of using the Sematex interface has improved a lot, but it is not always so intuitive to find the resources we want.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Thanks for your feedback Guilherme! I'm really happy you like the product. If there is any more feedback you'd like to share regarding the Sematext user interface and experience, I'm happy to listen. Thanks again for your time.
Pros
- Choice of Sematexts own simple UI, and Kibana - Easy to integrate, since the API supports a number of common standards (elasticsearch, syslogd)
Cons
- User Management could be improved, members added to the team have to switch to the team sphere, even if they dont have and apps configured themselves - Missing feature: Filtering the context view (e.g. if there is an exception, displaying its context works, but I cannot limit that context)
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Hi Patrick! Thanks a lot for your feedback. We have recently added improvements to our RBAC and teams features. Hope you like it.
Excellent platform for monitoring and logging for Kubernetes.
Pros
Easy to install. Collects relevant metrics.
Cons
Does not integrate with AWS web services.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Occasionally
Likelihood to recommend
Hey Deepak! Thanks for using Sematext to monitor Kubernetes metrics and logs. We recently added integrations for managed Kubernetes providers including AWS EKS, AWS ECS, AKS, GCE, Openshift, Mesos, and Nomad. Now you can monitor any type of Kubernetes cluster!
Pros
Sematext is very easy to navigate by providing a nice interface environment without complicated clutter.
Cons
It needs more integrations with security tools.
Rating breakdown
Time used: 6-12 months
Frequency of use: Occasionally
Likelihood to recommend
Hi! Thanks for your feedback. We've added security tools to our roadmap. Stay tuned for updates!
Pros
The software was quick and easy to get up and running in our test environment.
Cons
There were some glitches with their management console, a little to much email notifications.
Rating breakdown
Time used: Free Trial
Frequency of use: Occasionally
Likelihood to recommend
Hi Joseph! Thanks a lot for your review. We've taken the time to implement a new flow for email notifications. Your feedback was very useful. :)
Have had no real issues
Pros
Logs are sent quickly and the search features work great.
Cons
Have ran into issues running out of log storage for the day which can impact production logging
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hey Justin! Thanks for your feedback. I'm thrilled you like the product. Regarding log storage, we have a feature called Daily Volume Limit. This is a limit you can configure at which Sematext will start rejecting logs to prevent overly high costs. You can also set this limit to a higher value at which you will not lose production logs, but risk paying a bit more.
Easy setup, no-headache operations, flexible and instant sizing and fantastic technical support
Pros
Fantastic technical support, even feature requests (for sematext-agent) were sometimes implemented within hours.
Cons
Business arrangements like a custom contract or plan sizes are not so easy and speedy to "implement" - but that's only a non-technical issue in the case of bigger probably public corporations.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Great for monitoring Solr, with great memory use graphs.
Cons
We wished the retention period was a bit larger for the free tier.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Hey David! Thanks for your feedback! We recently released a Logs Integration for Solr as well! You can now drill down to Solr-specific logs and debug issues even faster.
Finding out memory leaks for JVM has also been very easy when I was trying to get insights about GC and JVM pool.
Pros
- Very detailed reports - Installing an agent happens in a jiffy - Very intuitive UI - Good support from the Sematext team
Cons
- Documentation missing for old agents - Ubuntu < 16 - Agent once crashed - cause is still unknown!
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hey Debodirno! Thanks a lot for your detailed feedback. If there's anything else we can help you with, feel free to reach out!
We use Sematext for: * Log Aggregation * Monitoring and Alerting * Incident Investigation * Log Retention * Debugging I love how we can easily set up alerts on logs and receive Slack or OpsGenie notifications when events occur.
Pros
* Super Reliable * Excellent Customer Support * Constantly Adding Features * Constantly Improving
Cons
There are very few things not to like about this software and company. The way accounts are set up, where you have to log in then "become" the account owner to see your logs is strange, and needs to be explained to each new user.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hey! Thanks a lot for your feedback regarding the RBAC. We've worked on several improvements in the way you can configure account permissions for every member of a team. Feedback like this help us a lot to understand what should be improved. Thanks again!
Very positive, love the UI and ease of use.
Satisfied but need more time to evaluate
Pros
It is so easy to integrate and so easy to use. The web UI is so intuitive and the query syntax is so easy to use even if you are not a technical guy.
Cons
I haven’t found so far. Only thing is the price is a little bit high for a standup.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hey Chao! Thanks a lot for your feedback. If you ever have any questions regarding how to manage your pricing and keep costs optimized, feel free to reach out to our team in the Sematext live chat.
Pros
Very easy to use Good support staff Efficient and easy billing
Cons
User interface took me a second to get used to
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Hi Clayton! I'm thrilled you like the product. If you have any more feedback regarding the user interface and how to make it simpler, I'd love to hear you out!
Pros
The UI is quite easy to use, intuitive, does not reinvent the wheel.
Cons
I could not get the logsene-sematext library provided by Sematext to work and I could not find a solid documentation for how to use the log API myself. Luckily, the library is open source so I could figure out how to post log messages directly from the source code.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Hey Michal! Thanks a lot for your feedback. Last week we added new integrations for AWS services including Lambda, ECS, and CloudWatch apart from the Vercel integration you mentioned. You can now follow the integration instructions and configure it in minutes! If you need any additional help with configuring your serverless app, feel free to just shoot a message in the Sematext live chat. :)
Sematext support was overall positive and they are super helpful when integrating with the tech stack.
Pros
Sematext provided support for our GoSchedule engineering team to track server logs, exceptions, and other essential metrics in a single dashboard. This helped the whole engineering team to decide when to scale and add more machines for production load.
Cons
So far we didnt have any negative experience with the software.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
Super easy way to see metrics and do log analysis with alerting! We have clusters running in six regions around the globe and use Sematext for all our log analysis and error alerting.
Cons
If you have a lot of clusters that you would like to keep separate in Sematext for various reasons (for us we have the same setup running in different regions of the globe) but want the same Sematext configuration (filters, alerts, etc) then you have to manually keep things in sync.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Hey Matthew! This feedback is gold. Thanks a lot! We have added your suggestion to our roadmap, and will explore how to save multiple configs or even clone Apps.
I have a feeling of an easy to understand product, and that motivates people to adopt new platforms and the paradigm it represents.
Pros
I am impressed with how easy it is to learn, start using the product, and the more I use it the more I discover features that I did not know I needed and makes my life easier.
Cons
UI sometimes is in my opinion kind of slow
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Thanks for your feedback Carlos! We've put in major effort to make the product as easy as possible to get started. We're actively working on improving the page-load speed of the user interface. Stay tuned for more updates!
Pros
i like how they come out with new features over short periods of time. This service is getting better all the time!
Cons
I do wish I could get a hold of support more but they always get back to me in a timely matter. no complaints
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Pros
Docker Metrics and Docker Logs all in one place! Correlating between logs, metrics, and events is awesome! Hosted Kibana without the hassle of setting it up ourselves.
Cons
Sometimes the UI can be a bit cramped, and slow.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Hi Ben! We really appreciate your review. We've put in major effort in fixing the correlations. We now have a Split Screen feature that will improve the UX significantly. Read more here: https://sematext.com/product-updates/#/2020/new-split-screen-to-correlate-and-pivot-between-metrics-logs-and-much-more
Pros
By logging what's going right as well as what's going wrong, It's pretty easy to understand the broader context.
Cons
It is a bit pricey, but not out of line with other products in this space.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
