Sematext Cloud Reviews

Sematex has impressed us in recent months for its ability to deliver robust tools for analyzing and mining the information present in our logs. Through its customizable Dashboards, we can analyze very important statistics both to characterize the behavior of our users and to help us identify problems in our code.

The experience of using the Sematex interface has improved a lot, but it is not always so intuitive to find the resources we want. Reading the logs is also not as clean as I would like to see.

Thanks for your feedback Guilherme! I'm really happy you like the product. If there is any more feedback you'd like to share regarding the Sematext user interface and experience, I'm happy to listen. Thanks again for your time.

- Very detailed reports - Installing an agent happens in a jiffy - Very intuitive UI - Good support from the Sematext team

- Documentation missing for old agents - Ubuntu < 16 - Agent once crashed - cause is still unknown!

Hey Debodirno! Thanks a lot for your detailed feedback. If there's anything else we can help you with, feel free to reach out!

I just switch from ELK. Sematext is a surprise to me. It is so easy to integrate and so easy to use. The web UI is so intuitive and the query syntax is so easy to use even if you are not a technical guy. Compared to ELK, it is a real cloud service, you never need to worry about you lose the logs .

I haven’t found so far. Only thing is the price is a little bit high for a standup.

Hey Chao! Thanks a lot for your feedback. If you ever have any questions regarding how to manage your pricing and keep costs optimized, feel free to reach out to our team in the Sematext live chat.

Easy to use and extremely fast to filter log data. Ready-to-use Java and Android libraries made integration a very fast process. Main UI is very similar to Kibana, and it also provides the full experience if you need it. Fast and knowledgeable tech support.

There are rare instances where the UI becomes unresponsive or slow.

* Super Reliable * Excellent Customer Support * Constantly Adding Features * Constantly Improving

There are very few things not to like about this software and company. The way accounts are set up, where you have to log in then "become" the account owner to see your logs is strange, and needs to be explained to each new user.

Hey! Thanks a lot for your feedback regarding the RBAC. We've worked on several improvements in the way you can configure account permissions for every member of a team. Feedback like this help us a lot to understand what should be improved. Thanks again!

Logs are sent quickly and the search features work great.

Have ran into issues running out of log storage for the day which can impact production logging

Hey Justin! Thanks for your feedback. I'm thrilled you like the product. Regarding log storage, we have a feature called Daily Volume Limit. This is a limit you can configure at which Sematext will start rejecting logs to prevent overly high costs. You can also set this limit to a higher value at which you will not lose production logs, but risk paying a bit more.

Super easy way to see metrics and do log analysis with alerting! We have clusters running in six regions around the globe and use Sematext for all our log analysis and error alerting.

If you have a lot of clusters that you would like to keep separate in Sematext for various reasons (for us we have the same setup running in different regions of the globe) but want the same Sematext configuration (filters, alerts, etc) then you have to manually keep things in sync. Currently, it is impossible to have the same Sematext configuration applied to multiple apps...

Hey Matthew! This feedback is gold. Thanks a lot! We have added your suggestion to our roadmap, and will explore how to save multiple configs or even clone Apps.

Great for monitoring Solr, with great memory use graphs.

We wished the retention period was a bit larger for the free tier.

Hey David! Thanks for your feedback! We recently released a Logs Integration for Solr as well! You can now drill down to Solr-specific logs and debug issues even faster.

We are using Sematext as a logging solution for early detection of unanticipated error conditions, both server-side and in our front-end JavaScript. We needed a system that would provide enough context so we could debug any issues detected. Overall, Sematext does the job. By logging what's going right as well as what's going wrong, It's pretty easy to understand the broader context.

It is a bit pricey, but not out of line with other products in this space.

Very easy to use Good support staff Efficient and easy billing

User interface took me a second to get used to

Hi Clayton! I'm thrilled you like the product. If you have any more feedback regarding the user interface and how to make it simpler, I'd love to hear you out!

Docker Metrics and Docker Logs all in one place! Correlating between logs, metrics, and events is awesome! Hosted Kibana without the hassle of setting it up ourselves.

Sometimes the UI can be a bit cramped, and slow. Features of the UI, like getting a list of events when correlating is not as intuitive as it could be (little spreadsheet icon). Logsene searching has a learning curve. Having logs, events, and metrics on one page can be cramped, and sometimes results in the page becoming unresponsive.

Hi Ben! We really appreciate your review. We've put in major effort in fixing the correlations. We now have a Split Screen feature that will improve the UX significantly. Read more here: https://sematext.com/product-updates/#/2020/new-split-screen-to-correlate-and-pivot-between-metrics-logs-and-much-more

Fantastic technical support, even feature requests (for sematext-agent) were sometimes implemented within hours. Sematext even setup its EU data center (partly) on our request. Thank you very much!

Business arrangements like a custom contract or plan sizes are not so easy and speedy to "implement" - but that's only a non-technical issue in the case of bigger probably public corporations.

- Choice of Sematexts own simple UI, and Kibana - Easy to integrate, since the API supports a number of common standards (elasticsearch, syslogd)

- User Management could be improved, members added to the team have to switch to the team sphere, even if they dont have and apps configured themselves - Missing feature: Filtering the context view (e.g. if there is an exception, displaying its context works, but I cannot limit that context)

Hi Patrick! Thanks a lot for your feedback. We have recently added improvements to our RBAC and teams features. Hope you like it.

Sematext provided support for our GoSchedule engineering team to track server logs, exceptions, and other essential metrics in a single dashboard. This helped the whole engineering team to decide when to scale and add more machines for production load. This increased our engineering team productivity and sleep well during night.

So far we didnt have any negative experience with the software.

The UI is quite easy to use, intuitive, does not reinvent the wheel.

Setting up logging from a serverless nodejs app was quite complicated. I could not get the logsene-sematext library provided by Sematext to work and I could not find a solid documentation for how to use the log API myself. Luckily, the library is open source so I could figure out how to post log messages directly from the source code.

Hey Michal! Thanks a lot for your feedback. Last week we added new integrations for AWS services including Lambda, ECS, and CloudWatch apart from the Vercel integration you mentioned. You can now follow the integration instructions and configure it in minutes! If you need any additional help with configuring your serverless app, feel free to just shoot a message in the Sematext live chat. :)

Easy to setup and configure addons. Log Monitoring & Infra monitoring is good.

None, it suited within our budget. You can add option for real time monitoring. The current poll interval is 1 min I guess.

I really enjoy the flexibility Sematext allows

Integration was less straightforward than anticipated

Sematext is very easy to navigate by providing a nice interface environment without complicated clutter. The documentation is also amazing.

It needs more integrations with security tools.

Hi! Thanks for your feedback. We've added security tools to our roadmap. Stay tuned for updates!

I am impressed with how easy it is to learn, start using the product, and the more I use it the more I discover features that I did not know I needed and makes my life easier.

UI sometimes is in my opinion kind of slow

Thanks for your feedback Carlos! We've put in major effort to make the product as easy as possible to get started. We're actively working on improving the page-load speed of the user interface. Stay tuned for more updates!

The software was quick and easy to get up and running in our test environment.

There were some glitches with their management console, a little to much email notifications.

Hi Joseph! Thanks a lot for your review. We've taken the time to implement a new flow for email notifications. Your feedback was very useful. :)

The ease of setting up the monitoring for a giant Solr Cloud setup.

At times the data showed up slightly delayed than our expectations, however it is not something that happened frequently enough to escalate the concern.

Fast and easy setup, no additional network configuration is needed. Docker container monitoring is easy with this tool. You can set alert rules. It has a nice UI with a lot of charts.

More information about data protection policy is needed to use it in production.

Hi Akos! Thanks for your review. It means a lot! I hope our Privacy Policy - https://sematext.com/legal/privacy/ can give you some of the answers you are looking for to use Sematext in production.

Easy to install. Collects relevant metrics.

Does not integrate with AWS web services.

Hey Deepak! Thanks for using Sematext to monitor Kubernetes metrics and logs. We recently added integrations for managed Kubernetes providers including AWS EKS, AWS ECS, AKS, GCE, Openshift, Mesos, and Nomad. Now you can monitor any type of Kubernetes cluster!

Ability to drill down to see exact metrics. Ease of use.

None. I like it. Trying to get company to commit to larger engagement of SEMA text.

surely sends logs to me on my heroku app

Not supported Japanese language, English only