Serena Service Features

Serena Service

Single-point-of-contact IT service management

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Serena Service Feature Summary

  • A single point of contact for all services
  • Easy access to all the services that IT has to offer
  • Accurate and timely information concerning issue resolution
  • Better satisfaction with IT services

Competitor Feature Comparison

Activity Dashboard
Client Management
Client Portal
Contract Management
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Drag & Drop Interface
Event Triggered Actions
Inventory Management
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Activity Dashboard
Client Management
Client Portal
Contract Management
Customer History
Customizable Branding
Customizable Reporting
Drag & Drop Interface
Event Triggered Actions
Inventory Management
Real Time Analytics
Role-Based Permissions
SSL Security
Support Ticket Management
Visit WebsiteCompare App
Activity Dashboard
Client Management
Client Portal
Contract Management
Customer History
Customizable Branding
Customizable Reporting
Drag & Drop Interface
Event Triggered Actions
Inventory Management
Real Time Analytics
Role-Based Permissions
SSL Security
Support Ticket Management
Visit WebsiteCompare App