GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

InvGate Service Management
IT service desk software
InvGate Service Management Reviews - Page 2
112 reviews
Recommended
Jessica M.
Graphic Design, 1-10 employees
Used daily for 1-2 years
Share this review:
InvGate Service Management is the valuable service solution
InvGate Service Management delivers an effortless and credible services to clients and companies.
InvGate Service Management lacks proper AI integration
Adrian F.
Consumer Goods, 11-50 employees
Used daily for 2+ years
Share this review:
The software is user-friendly and has powerful ticketing and reporting features. It has definitely streamlined our IT support process.
The interface could be a bit more customizable, and I wish there were more integrations with third-party tools.