GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

InvGate Service Management
IT service desk software
InvGate Service Management Reviews - Page 4
112 reviews
Recommended

Adrián Fernando R.
Hospitality, 501-1,000 employees
Used daily for 1-2 years
Share this review:
What I like most about this software is its simplicity. However, it's robust at the same time.
It's still difficult to find some older request made by different users and collaborators.
Cesar S.
Food & Beverages, 501-1,000 employees
Used daily for 6-12 months
Share this review:
Ha sido una gran experiencia, Invgate Service Desk ha sido de gran ayuda para establecer métricas dentro del departamento y establecer objetivos.
Lo que más me gusta de Invgate es la lógica de configuración y funcionamiento tan sencilla que tiene. La nueva mesa de ayuda que hicimos para RR.HH. la pudimos configurar nosotros internamente sin consultoría.
Creo que la Gestión del Cambio puede mejorar mucho más. Incluir objetos, aprobaciones y demás cosas.
Showing original review in Spanish. See translation