This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

ServiceNow vs AssetCloud Comparison

Add to Compare
Compare Similar Apps
Asset Panda
Freshservice
SolarWinds Service Desk
Kaseya VSA
Atera
JIRA Service Management

Overview

Category Leaders

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate...

AssetCloud enables government and education organizations to automate asset management including check-in/check-out, auditing and reporting

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

995

/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

28

26

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.2

5

4

3

2

1

16

12

3

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

They have been great in helping us get going as quickly as possible and they offer some things we might also use in the future that will really help continue meeting goals.
Overall it was a good learning platform and also came to know various things that are present and which are available to use so can say had a good experience with the tool.
Its easy to use, highly customizable on the end user end, and stable. I like that I can make my dashboard look how I want it, and use the format that makes the most sense to me.

Pros

I enjoyed the organization within the software itself. And the customer service was fantastic.
The program is a wonderful way to label and track assets. The system allows you to put as much or as little information about an asset as you would like.
The videos and the customer support are very informative. I recommend it for anyone who wants a simple, powerful asset management solution that is robust but won't take a lot of time to set up.

Cons

Capacity Management is still a missing factor in ServiceNow though demand management can be somehow captured through projects.
It replaced vFire which was getting slow and agonizing to work with. Tickets would come in and we would perform the work and move the ticket along and/or close it altogether depending on the job.
Interface can sometimes be confusing, a lot of data housed in one place and not easy to navigate to exactly what you're looking for.

Cons

System is very detyailed but unintuitive. By far the worst is the inability to print more than one different label type at one time.
If you push them, they ask you to call them!!! They are unable to resolve a problem by ticket. There is NO decent EXPORT tool.
Very bad support, slow response tool, stuck in the time.
  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features98
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Assessment Management
  • Asset Accounting
  • Asset Library
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcoding/RFID
  • Calibration Management
  • Capacity Management
  • Change Management
  • Check-in/Check-out
  • Client Portal
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Custom Development
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Dependency Tracking
  • Depreciation Management
  • Diagnostic Tools
  • Disposal Management
  • Document Management
  • Drag & Drop
  • Email Management
  • Employee Portal
  • Equipment Management
  • Equipment Tracking
  • Event Management
  • Event Triggered Actions
  • Facility Management
  • Facility Scheduling
  • Graphical Workflow Editor
  • Heatmaps
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • Impact Management
  • Incident Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Labor Cost Reporting
  • License Management
  • Lifecycle Management
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Meeting Management
  • Multiple Projects
  • Network Monitoring
  • Parts Management
  • Password Management
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Portfolio Management
  • Preventive Maintenance
  • Prioritization
  • Problem Management
  • Progress Tracking
  • Project Management
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Relationship Mapping
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Resource Allocation & Planning
  • Resource Management
  • Risk Alerts
  • Risk Assessment
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Timeline Management
  • Trend Analysis
  • User Management
  • Vendor Management
  • Version Control
  • Warranty Tracking
  • Workflow Configuration
  • Workflow Management
  • Total features41
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Assessment Management
  • Asset Accounting
  • Asset Library
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcoding/RFID
  • Calibration Management
  • Capacity Management
  • Change Management
  • Check-in/Check-out
  • Client Portal
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Custom Development
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Dependency Tracking
  • Depreciation Management
  • Diagnostic Tools
  • Disposal Management
  • Document Management
  • Drag & Drop
  • Email Management
  • Employee Portal
  • Equipment Management
  • Equipment Tracking
  • Event Management
  • Event Triggered Actions
  • Facility Management
  • Facility Scheduling
  • Graphical Workflow Editor
  • Heatmaps
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • Impact Management
  • Incident Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Labor Cost Reporting
  • License Management
  • Lifecycle Management
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Meeting Management
  • Multiple Projects
  • Network Monitoring
  • Parts Management
  • Password Management
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Portfolio Management
  • Preventive Maintenance
  • Prioritization
  • Problem Management
  • Progress Tracking
  • Project Management
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Relationship Mapping
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Resource Allocation & Planning
  • Resource Management
  • Risk Alerts
  • Risk Assessment
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Timeline Management
  • Trend Analysis
  • User Management
  • Vendor Management
  • Version Control
  • Warranty Tracking
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations223
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ServiceNow vs. AssetCloud

See how ServiceNow and AssetCloud stack up against each other by comparing features, pricing, ratings, integrations, security & more.