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ServiceNow vs AssetCloud Comparison

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Overview

Category Leaders

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate...

AssetCloud enables government and education organizations to automate asset management including check-in/check-out, auditing and reporting

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

995

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

112

5

4

3

2

1

64

42

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

230

5

4

3

2

1

123

81

20

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Very nice enviroment, useful tools, good managment, many users in support like this web based tool in many companies I've been worked in.
AvatarImg

Miguel S.

One of the great things it has is the integration with other tools, like slack or even having an API create now cases. The notifications work like a charm.

AR

Anonymous Reviewer

Overall, I really enjoy this software. It is well trusted, easy to use, and provides a good experience.

SM

Shannon M.

Pros

I like the fact that it is very user friendly. When we need to add something or make a change to an asset it is easy to figure out how to do it without help.

BH

Brenda H.

I like being able to use the photo option and be as detailed as i can about a specific asset. It makes it so others can easily understand what the asset is.

BS

Benjamin S.

I came across this Wasp Asset Cloud and so far it has made my job easier. Customer Success Advocate) was very thoughtful and answering all my questions/concerns I had about the software.

AB

Andrew B.

Cons

New users need to be oriented on how to navigate through this tool because it is quite confusing and intimidating to users at first.

ED

Edrick D.

Capacity Management is still a missing factor in ServiceNow though demand management can be somehow captured through projects.

AR

Anonymous Reviewer

Some out-of-box examples really don't match up to any organizations needs and leave you wanting more.
AvatarImg

Ewan H.

Cons

The iPad app tends to lag a bit after a few hours of consistent use. I've learned that closing the app for a couple of minutes usually fixes the issue.

MW

Mak W.

We are preventing things getting taken away without us knowing. We are solving the problem of only one person in the warehouse knowing where everything is located.

BS

Benjamin S.

Having so many features and being able to change the whole system to whatever you want can be scary if you want to do it in one day.

GL

Gustavo L.

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features66
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Accounting
  • Asset Library
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Availability Management
  • Barcoding/RFID
  • Calibration Management
  • Capacity Management
  • Change Management
  • Check-in/Check-out
  • Client Portal
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Drag & Drop
  • Email Management
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • Impact Management
  • Incident Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Lifecycle Management
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Scheduling
  • Network Monitoring
  • Parts Management
  • Performance Metrics
  • Performance Monitoring
  • Preventive Maintenance
  • Prioritization
  • Problem Management
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Relationship Mapping
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • User Management
  • Version Control
  • Warranty Tracking
  • Workflow Configuration
  • Workflow Management
  • Total features37
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Accounting
  • Asset Library
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Availability Management
  • Barcoding/RFID
  • Calibration Management
  • Capacity Management
  • Change Management
  • Check-in/Check-out
  • Client Portal
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Drag & Drop
  • Email Management
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • Impact Management
  • Incident Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Lifecycle Management
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Scheduling
  • Network Monitoring
  • Parts Management
  • Performance Metrics
  • Performance Monitoring
  • Preventive Maintenance
  • Prioritization
  • Problem Management
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Relationship Mapping
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • User Management
  • Version Control
  • Warranty Tracking
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations340
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk