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ServiceNow vs GoCodes Asset Management Comparison

Overview

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate...

A cloud-based tool tracking solution that includes patented QR code labels, mobile apps and award winning features.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$100/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$300/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(50)

5

4

3

2

1

22

23

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

90

64

21

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Cloude data and services is simply awesome. The best thing is its also supports to integrate autoCAD as well.
Building Dashboard for Customers is very easy and able to support Users with Customer Support is awesome. Tickets will be auto generated and assigned and able to track the progress easily.
We use this tool to monitor services andIt has'sProven to be useful.I like the reports it generates, and the ability to escalate. The ticketing system is especially useful.

Pros

It is a good product for a good price but we cannot afford to jump up in cost for the additional assets but we like what we have.
I appreciate the courteous customer service I received while researching and implementing this software. The rep was a huge help with answering my many questions.
For our purposes the basic version works great but we are getting close to our Asset allowance. Id like to see asset increment upgrades available at a fair cost to the consumer.

Cons

If you are new to service management processes, the plethora of services will leave you confused. Configure one process and explore them in and out before moving into another process.
Very disappointed with customer support, we had to wait 2 to 3 days for a response.
We've also had problems with high reloads, but that just might be par for the course.

Cons

Was confusing until I found out (why it was that I was asked if it was my item). I guess there is a reason but does it make sence to be on first level.
Stopped using them because we would have to pay the next level up in order to get more stickers/codes for more kegs. Not enough stickers/codes for the price if you have 700 kegs.
This also makes it more difficult to train people to use the App as they are unsure about which fields to change since all fields are available.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features82
  • API
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Agile Software Development
  • Alerts / Escalation
  • Application Integration
  • Approval Process Control
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Generation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Built-In Database
  • Capacity Management
  • Career Development Planning
  • Certification Management
  • Certification Tracking
  • Change Management
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contract Management
  • Cost Tracking
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customizable Questions
  • Customizable Reporting
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Dependency Tracking
  • Depreciation Calculation
  • Depreciation Tracking
  • Diagnostic Tools
  • Drag & Drop Interface
  • Email Notifications
  • Employee Portal
  • Equipment Maintenance
  • Equipment Tracking
  • Escalation Management
  • Event Management
  • Event Triggered Actions
  • Filtered Views
  • Fixed Asset Management
  • Follow-up Scheduling
  • Geolocation
  • Graphical Workflow Editor
  • Heatmap
  • History Tracking
  • IT Asset Tracking
  • IT Cost Management
  • Incident Management
  • Indexing
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Labeling
  • Labor Cost Reporting
  • Lifecycle Management
  • Location Tracking
  • Maintenance Scheduling
  • Meeting Management
  • Multiple Projects
  • Password Management
  • Performance Management
  • Performance Reports
  • Physical Asset Tracking
  • Portfolio Management
  • Prioritizing
  • Problem Management
  • Progress Tracking
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Repair Tracking
  • Reporting & Statistics
  • Request Routing
  • Resource Allocation
  • Resource Management
  • Risk Alerts
  • Risk Assessment
  • Role-Based Permissions
  • SLA Management
  • Search Functionality
  • Self Service Portal
  • Status Reporting
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Timeline Management
  • Trend Analysis
  • User Management
  • Vendor Management
  • Version Control
  • Workflow Management
  • Total features49
  • API
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Agile Software Development
  • Alerts / Escalation
  • Application Integration
  • Approval Process Control
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Generation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Built-In Database
  • Capacity Management
  • Career Development Planning
  • Certification Management
  • Certification Tracking
  • Change Management
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contract Management
  • Cost Tracking
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customizable Questions
  • Customizable Reporting
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Dependency Tracking
  • Depreciation Calculation
  • Depreciation Tracking
  • Diagnostic Tools
  • Drag & Drop Interface
  • Email Notifications
  • Employee Portal
  • Equipment Maintenance
  • Equipment Tracking
  • Escalation Management
  • Event Management
  • Event Triggered Actions
  • Filtered Views
  • Fixed Asset Management
  • Follow-up Scheduling
  • Geolocation
  • Graphical Workflow Editor
  • Heatmap
  • History Tracking
  • IT Asset Tracking
  • IT Cost Management
  • Incident Management
  • Indexing
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Labeling
  • Labor Cost Reporting
  • Lifecycle Management
  • Location Tracking
  • Maintenance Scheduling
  • Meeting Management
  • Multiple Projects
  • Password Management
  • Performance Management
  • Performance Reports
  • Physical Asset Tracking
  • Portfolio Management
  • Prioritizing
  • Problem Management
  • Progress Tracking
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Repair Tracking
  • Reporting & Statistics
  • Request Routing
  • Resource Allocation
  • Resource Management
  • Risk Alerts
  • Risk Assessment
  • Role-Based Permissions
  • SLA Management
  • Search Functionality
  • Self Service Portal
  • Status Reporting
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Timeline Management
  • Trend Analysis
  • User Management
  • Vendor Management
  • Version Control
  • Workflow Management

Integrations

  • Total integrations194
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations1
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ServiceNow vs. GoCodes Asset Management

See how ServiceNow and GoCodes Asset Management stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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