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ServiceNow vs ManageEngine ADManager Plus Comparison
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Overview
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate...
ManageEngine ADManager Plus is a wholesome yet simple-to-use, web-based Active Directory management solution that makes day-to-day...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
595
Per year
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Miguel S.
Pros
Cons
Ewan H.
Cons
Key features
- Total features66
- API
- Access Certification
- Access Controls/Permissions
- Access Management
- Activity Dashboard
- Alerts / Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Automated Routing
- Automatic User/Device Recognition
- Availability Management
- Behavioral Analytics
- Capacity Management
- Change Management
- Client Portal
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Credential Management
- Customizable Branding
- Dashboard
- Data Import/Export
- Data Mapping
- Data Security
- Data Visualization
- Drag & Drop
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Cost Management
- IT Reporting
- Impact Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Knowledge Base Management
- Knowledge Management
- Least Privilege
- License Management
- Lifecycle Management
- Macros/Templated Responses
- Maintenance Scheduling
- Multi-Factor Authentication
- Multiple Authentication Methods
- Network Monitoring
- Password Management
- Performance Metrics
- Performance Monitoring
- Policy Management
- Prioritization
- Privileged Account Management
- Problem Management
- Project Management
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-Time Chat
- Real-time Updates
- Relationship Mapping
- Remote Access Management
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Scheduling
- Search/Filter
- Self Service Portal
- Self-Service Access Request
- Service Catalog
- Service Level Agreement (SLA) Management
- Single Sign On
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Two-Factor Authentication
- Unified Directory
- User Provisioning
- Version Control
- Workflow Configuration
- Workflow Management
- Total features33
- API
- Access Certification
- Access Controls/Permissions
- Access Management
- Activity Dashboard
- Alerts / Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Automated Routing
- Automatic User/Device Recognition
- Availability Management
- Behavioral Analytics
- Capacity Management
- Change Management
- Client Portal
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Credential Management
- Customizable Branding
- Dashboard
- Data Import/Export
- Data Mapping
- Data Security
- Data Visualization
- Drag & Drop
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Cost Management
- IT Reporting
- Impact Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Auditing
- Knowledge Base Management
- Knowledge Management
- Least Privilege
- License Management
- Lifecycle Management
- Macros/Templated Responses
- Maintenance Scheduling
- Multi-Factor Authentication
- Multiple Authentication Methods
- Network Monitoring
- Password Management
- Performance Metrics
- Performance Monitoring
- Policy Management
- Prioritization
- Privileged Account Management
- Problem Management
- Project Management
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-Time Chat
- Real-time Updates
- Relationship Mapping
- Remote Access Management
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Scheduling
- Search/Filter
- Self Service Portal
- Self-Service Access Request
- Service Catalog
- Service Level Agreement (SLA) Management
- Single Sign On
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Two-Factor Authentication
- Unified Directory
- User Provisioning
- Version Control
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations355
- Bitbucket
- Datadog
- Dropbox Business
- GitHub
- GitLab
- Google Drive
- Jenkins
- Jira
- Microsoft 365
- Microsoft Azure
- NetSuite
- PagerDuty
- Salesforce Sales Cloud
- ServiceNow
- Shopify
- Slack
- Trello
- Zapier
- Zendesk
- Total integrations11
- Bitbucket
- Datadog
- Dropbox Business
- GitHub
- GitLab
- Google Drive
- Jenkins
- Jira
- Microsoft 365
- Microsoft Azure
- NetSuite
- PagerDuty
- Salesforce Sales Cloud
- ServiceNow
- Shopify
- Slack
- Trello
- Zapier
- Zendesk
Alternatives
Explore similar apps
User reviews that mention these apps
Erick S.
Information Technology and Services, 5,001-10,000 employees
Used daily for 2+ years
Review source
Share this review:
I use it for my job on a daily basis to create and fill incident tickets and escalate them to the proper channels if needed.
As a cloud hosted software, it is easy to track incidents, any depreciation and assets that belongs to users.It also can be customized with multiple support options. The reports are also easily customizable and easy to understand.
The navigation panel can be a mind-boggling experience to use plus the software does not offer On-premises features plus it is relatively expensive upcost wise.
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