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ServiceNow vs Mendix Comparison

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Overview

Category Leaders

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate...

Mendix is the fastest and easiest platform to drive digital innovation, enabling business and IT to rapidly turn ideas into applications.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

38

30

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.9

5

4

3

2

1

11

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Very nice enviroment, useful tools, good managment, many users in support like this web based tool in many companies I've been worked in.
They have been great in helping us get going as quickly as possible and they offer some things we might also use in the future that will really help continue meeting goals.
Overall it was a good learning platform and also came to know various things that are present and which are available to use so can say had a good experience with the tool.

Pros

The software is a low code solution helping development cycles being 6 - 10 times faster. What i like is that we are able to minimize coding thanks to the visual modeller that ships with the solution.
Awesome platform for creating great (mobile) applications.
Great app platform for creating great applications.

Cons

New users need to be oriented on how to navigate through this tool because it is quite confusing and intimidating to users at first.
Capacity Management is still a missing factor in ServiceNow though demand management can be somehow captured through projects.
Integration with risk management could have been made simpler to show the mapping of technical risks to business risks.

Cons

Mendix is a licensed system which make it inaccessible for smaller budgets. Some versions contain annoying bugs.
The licence system makes Mendix unaccessible for smaller budgets. Some Mendix versions can contain annoying bugs.
The licence system makes Mendix unaccessible for smaller budgets. Some Mendix versions can contain annoying bugs.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features98
  • AI-assisted Development
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Query
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Assessment Management
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Authentication
  • Automated Routing
  • Availability Indicator
  • Availability Management
  • Batch Processing
  • Burndown Charts
  • Capacity Management
  • Change Management
  • Charting
  • Client Portal
  • Cloud Computing
  • Collaboration Tools
  • Collaborative Development
  • Compatibility Testing
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Custom Development
  • Customizable Branding
  • Customizable Questions
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Mapping
  • Data Modeling
  • Data Visualization
  • Debugging
  • Dependency Tracking
  • Deployment Management
  • Design Management
  • Diagnostic Tools
  • Drag & Drop
  • Email Management
  • Employee Portal
  • Estimating
  • Event Management
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • For Developers
  • Graphical User Interface
  • Graphical Workflow Editor
  • Heatmaps
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • Impact Management
  • Incident Management
  • Integrated Development Environment
  • Integrations Management
  • Interaction Tracking
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Iteration Management
  • Knowledge Base Management
  • Knowledge Management
  • Labor Cost Reporting
  • License Management
  • Lifecycle Management
  • Macros/Templated Responses
  • Meeting Management
  • Mobile Access
  • Mobile Development
  • Monitoring
  • Multiple Projects
  • Network Monitoring
  • No-Code
  • Password Management
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Portfolio Management
  • Pre-built Templates
  • Prioritization
  • Problem Management
  • Progress Tracking
  • Project Management
  • Projections
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reference Checking
  • Relationship Mapping
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Requirements Management
  • Resource Allocation & Planning
  • Resource Management
  • Risk Alerts
  • Risk Assessment
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Software Development
  • Source Control
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Timeline Management
  • Trend Analysis
  • User Management
  • User Research Analysis
  • Vendor Management
  • Version Control
  • Visual Modeling
  • Web App Development
  • Web/Mobile App Development
  • Workflow Configuration
  • Workflow Management
  • Total features52
  • AI-assisted Development
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Query
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Assessment Management
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Authentication
  • Automated Routing
  • Availability Indicator
  • Availability Management
  • Batch Processing
  • Burndown Charts
  • Capacity Management
  • Change Management
  • Charting
  • Client Portal
  • Cloud Computing
  • Collaboration Tools
  • Collaborative Development
  • Compatibility Testing
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Custom Development
  • Customizable Branding
  • Customizable Questions
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Mapping
  • Data Modeling
  • Data Visualization
  • Debugging
  • Dependency Tracking
  • Deployment Management
  • Design Management
  • Diagnostic Tools
  • Drag & Drop
  • Email Management
  • Employee Portal
  • Estimating
  • Event Management
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • For Developers
  • Graphical User Interface
  • Graphical Workflow Editor
  • Heatmaps
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • Impact Management
  • Incident Management
  • Integrated Development Environment
  • Integrations Management
  • Interaction Tracking
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Iteration Management
  • Knowledge Base Management
  • Knowledge Management
  • Labor Cost Reporting
  • License Management
  • Lifecycle Management
  • Macros/Templated Responses
  • Meeting Management
  • Mobile Access
  • Mobile Development
  • Monitoring
  • Multiple Projects
  • Network Monitoring
  • No-Code
  • Password Management
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Portfolio Management
  • Pre-built Templates
  • Prioritization
  • Problem Management
  • Progress Tracking
  • Project Management
  • Projections
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reference Checking
  • Relationship Mapping
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Requirements Management
  • Resource Allocation & Planning
  • Resource Management
  • Risk Alerts
  • Risk Assessment
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Software Development
  • Source Control
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Timeline Management
  • Trend Analysis
  • User Management
  • User Research Analysis
  • Vendor Management
  • Version Control
  • Visual Modeling
  • Web App Development
  • Web/Mobile App Development
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations232
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations7
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk