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Site24x7 vs Pingdom Comparison

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Overview

Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

Simple and affordable end-user experience monitoring, combining synthetic and real user monitoring (RUM) for ultimate visibility...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

9

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

40

5

4

3

2

1

21

16

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.4

66

5

4

3

2

1

41

16

6

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Very good software for monitoring things like server performance or any website performance. Good to operate from both mobile and desktop and customer support of this organisation is very good.
AvatarImg

Sahil V.

It works flawlessly for network management and I recommend checking what your exact needs are from the software before purchasing. If it checks your needs, I endorse getting it.

GG

George G.

We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.
AvatarImg

Josh J.

Pros

Simply an amazing product, that lets you stay on top of network outages and assess them in a timely manner. Very affordable, when it comes to cost, comparing to some other options out there.

AR

Anonymous Reviewer

I like that I can see the "waterfall" view of my site, which helps me to determine what elements are causing my page to load slowly. It does work and it works reliably.
AvatarImg

Tony C.

If you have the budget for it, it's a great solution to track website performance and receive timely alerts.

AR

Anonymous Reviewer

Cons

Does not work on any site using a proxy or on cloudflare give false fake ips. I tried it on my site and after 40 tries i never got a real ip.

dv

dave v.

Their agents seem a little hacked together are are not as resource efficient as others. You have to manually upgrade/downgrade your plan as your usage changes.

WW

William W.

Things will stop working and give you no indication as to why. You must reach out to support, wait a day or so, they will ask for logs, wait a day or so, provide some feedback.

WW

William W.

Cons

The few time we needed tech support answers were slow and they did not provide proper answers/solutions to the issues we had (broken dashboards, missing checks etc).

NV

Nikolay V.

It is a bit costly for purchasing. Reports are complex to study.
AvatarImg

Ghanshyam G.

I can only complain about the way they present errors, a little more order would not be wrong.
AvatarImg

Ernesto Enrique F.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features56
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Trail
  • Availability Testing
  • Bandwidth Monitoring
  • Baseline Manager
  • CPU Monitoring
  • Capacity Analytics
  • Collaboration Tools
  • Cost Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Visualization
  • Demand Monitoring
  • Email Alerts
  • Email Monitoring
  • Event Logs
  • FTP Monitoring
  • For Websites
  • Full Transaction Diagnostics
  • Internet Usage Monitoring
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multiple User Accounts
  • Network Analysis
  • Network Resource Management
  • Patch Management
  • Performance Analysis
  • Performance Metrics
  • Predictive Analytics
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • Scheduling
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Third Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring
  • Total features23
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Trail
  • Availability Testing
  • Bandwidth Monitoring
  • Baseline Manager
  • CPU Monitoring
  • Capacity Analytics
  • Collaboration Tools
  • Cost Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Visualization
  • Demand Monitoring
  • Email Alerts
  • Email Monitoring
  • Event Logs
  • FTP Monitoring
  • For Websites
  • Full Transaction Diagnostics
  • Internet Usage Monitoring
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multiple User Accounts
  • Network Analysis
  • Network Resource Management
  • Patch Management
  • Performance Analysis
  • Performance Metrics
  • Predictive Analytics
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • Scheduling
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Third Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring

Integrations

  • Total integrations22
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations49
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Site24x7 logo

Site24x7

Excellent tool for monitoring Saas based internally hosted Environments

Reviewed 8 years ago

there's a lot of good press for pingdom but in my view, it doesn't come close to site24x7. This may be related to us being located in Australia. The best site response time I got from pingdom was +1000ms. Site24x7: anything from 200 - 500ms for the same website. I guess this just means site24x7 has their servers closer to Australia....or using bigger pipes. The other issue was the pingdom UI is pretty slow in Oz as well. I suspect it's much better in the EU. While pingdom's interface is trendy, site24x7 is simple and very detailed. The final decision for us was that we can monitor our background services in terms of memory use, cpu use etc. We can even allow operators to restart some of these services without needing direct access to the servers.

Pros

Very detailed performance monitoring Good intuitive interface Great reporting Great alert and notification system Windows service monitoring

Cons

Some of the help documentation grammar is poor. Looks like it may have been written by someone who doesn't use English as a first language. The steps in the pricing models don't seem logical. 300% jump for 10 extra monitors + 1min pings