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Site24x7 vs Pingdom Comparison

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Overview

Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

Simple and affordable end-user experience monitoring, combining synthetic and real user monitoring (RUM) for ultimate visibility...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$9/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$10/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(35)

5

4

3

2

1

18

14

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.4

(59)

5

4

3

2

1

37

15

5

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Very good software for monitoring things like server performance or any website performance. Good to operate from both mobile and desktop and customer support of this organisation is very good.
We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.
We have been using the Site24x7 for more than one year now, we are extremely happy with the solution.

Pros

If their price suits you, it is a great tool, even their free plan is awesome.
A great tool for monitoring up-time on your web based services. It offers a comprehensive alerting platform for those business critical systems you cant do without.
If you have the budget for it, it's a great solution to track website performance and receive timely alerts.

Cons

Does not work on any site using a proxy or on cloudflare give false fake ips. I tried it on my site and after 40 tries i never got a real ip.
It is so extensive that you can get lost in the web interface, some functions could be a little simpler to manage.
Anything critical we've moved over to NewRelic for now.

Cons

Sometimes gives a false alert when comparing with other. Sometimes it fails to check downtime, which happens once a week or two.
Performance has started to suffer as the number of monitored items grows.
When you're managing several sites and they all go offline though. The SMS notifications can get tiresome.
  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features57
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Audit Trail
  • Availability Testing
  • Bandwidth Monitoring
  • Baseline Manager
  • CPU Monitoring
  • Capacity Analytics
  • Collaboration Tools
  • Cost Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Visualization
  • Demand Monitoring
  • Email Alerts
  • Email Monitoring
  • Event Logs
  • FTP Monitoring
  • For Websites
  • Full Transaction Diagnostics
  • Internet Usage Monitoring
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multiple User Accounts
  • Network Analysis
  • Network Resource Management
  • Patch Management
  • Performance Analysis
  • Performance Metrics
  • Predictive Analytics
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • Scheduling
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Third Party Integrations
  • Threshold Alerts
  • Trace individual transactions
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring
  • Total features24
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Audit Trail
  • Availability Testing
  • Bandwidth Monitoring
  • Baseline Manager
  • CPU Monitoring
  • Capacity Analytics
  • Collaboration Tools
  • Cost Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Visualization
  • Demand Monitoring
  • Email Alerts
  • Email Monitoring
  • Event Logs
  • FTP Monitoring
  • For Websites
  • Full Transaction Diagnostics
  • Internet Usage Monitoring
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multiple User Accounts
  • Network Analysis
  • Network Resource Management
  • Patch Management
  • Performance Analysis
  • Performance Metrics
  • Predictive Analytics
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • Scheduling
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Third Party Integrations
  • Threshold Alerts
  • Trace individual transactions
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring

Integrations

  • Total integrations21
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations42
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating

    Share this review:

    Site24x7

    Excellent tool for monitoring Saas based internally hosted Environments

    Reviewed 7 years ago

    there's a lot of good press for pingdom but in my view, it doesn't come close to site24x7. This may be related to us being located in Australia. The best site response time I got from pingdom was +1000ms. Site24x7: anything from 200 - 500ms for the same website. I guess this just means site24x7 has their servers closer to Australia....or using bigger pipes. The other issue was the pingdom UI is pretty slow in Oz as well. I suspect it's much better in the EU. While pingdom's interface is trendy, site24x7 is simple and very detailed. The final decision for us was that we can monitor our background services in terms of memory use, cpu use etc. We can even allow operators to restart some of these services without needing direct access to the servers.

    Pros

    Very detailed performance monitoring Good intuitive interface Great reporting Great alert and notification system Windows service monitoring

    Cons

    Some of the help documentation grammar is poor. Looks like it may have been written by someone who doesn't use English as a first language. The steps in the pricing models don't seem logical. 300% jump for 10 extra monitors + 1min pings

    Site24x7 vs. Pingdom

    See how Site24x7 and Pingdom stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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    10+ YEARS RECOMMENDING SOFTWARE

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