Site24x7 Features

Site24x7

All-in-one performance monitoring tool for DevOps and IT

4.3/5 (30 reviews)

Site24x7 Feature Summary

  • .NET Monitoring
  • Amazon Cloud Monitoring
  • Application Performance Monitoring
  • Azure Monitoring
  • DNS Monitoring
  • FTP Monitoring
  • Java Application Monitoring
  • Mail Server Monitoring
  • Monitor Internal Network (On-Premise Poller)
  • Monitor Web Page Defacement
  • Network Mapping
  • Network Monitoring
  • Nutanix Monitoring
  • PHP Monitoring
  • POP3/SMTP/IMAP Monitoring
  • Plugins
  • REST API
  • Ruby Monitoring
  • SLA Management
  • SNMP Based Monitoring
  • SNMP Trap Alerts
  • SSL Certificate Monitoring
  • Site24x7 Mobile Network Poller App
  • Transaction Monitoring
  • VMware Monitoring
  • Voice call/ EMail / SMS / Twitter / Mobile Push Alerts
  • Website Application Monitoring (Real Browser Monitoring)
  • Website Availability Monitoring
  • Windows Applications Monitoring (SQL, IIS, Exchange etc)
  • Windows, Linux, FreeBSD & OS X Monitoring
  • Zoom Monitoring

Competitor Feature Comparison

API
Activity Dashboard
Alerts / Escalation
Audit Trail
Automatic Notifications
Customizable Reporting
Dashboard Creation
Data Visualization
Email Alerts
Escalation Management
Incident Management
Mobile Alerts
Monitoring
Multiple User Accounts
Performance Reports
Permission Management
Real Time Data
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Server Monitoring
Status Reporting
Status Tracking
Third Party Integration
Trend Analysis
User Management
Learn moreCompare App
API
Activity Dashboard
Alerts / Escalation
Audit Trail
Automatic Notifications
Customizable Reporting
Dashboard Creation
Data Visualization
Email Alerts
Escalation Management
Incident Management
Mobile Alerts
Monitoring
Multiple User Accounts
Performance Reports
Permission Management
Real Time Data
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Server Monitoring
Status Reporting
Status Tracking
Third Party Integration
Trend Analysis
User Management
Visit WebsiteCompare App
API
Activity Dashboard
Alerts / Escalation
Audit Trail
Automatic Notifications
Customizable Reporting
Dashboard Creation
Data Visualization
Email Alerts
Escalation Management
Incident Management
Mobile Alerts
Monitoring
Multiple User Accounts
Performance Reports
Permission Management
Real Time Data
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Server Monitoring
Status Reporting
Status Tracking
Third Party Integration
Trend Analysis
User Management
Visit WebsiteCompare App

Mobile apps

iOS App


135 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


1,110 reviews

Site24x7 Feature Reviews

25 reviewers had the following to say about Site24x7's features:

Don Smy

Verified Reviewer

Excellent tool for monitoring Saas based internally hosted Environments

2014-09-14

The other issue was the pingdom UI is pretty slow in Oz as well.

Pros

Very detailed performance monitoring Good intuitive interface Great reporting Great alert and notification system Windows service monitoring

Cons

The steps in the pricing models don't seem logical. 300% jump for 10 extra monitors + 1min pings

Source: GetApp
8 of 8 people found this review helpful
Helpful?   Yes   No
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Anonymous
Senior Web & Application Support Engineer (Medical Devices company, 5001-10000 employees)
Verified Reviewer

All in one monitoring solution

2019-10-29

It's very fast and easy to set up.

Pros

It has many features to monitor from server health, to website URL and integration with third party applications as well.

Cons

APM monitoring not as powerful as some other enterprise software, but they are more expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Anthony Alston

Verified Reviewer

Great product with a useful free usage tier!

2020-04-16

Most reliable solution for uptime monitoring I've found that doesn't break the bank!

Pros

The tool fulfills exactly what a sole-proprietor IT admin for hire needs: 1.) website uptime monitoring, 2.) reliable outage notifications, and 3.) straightforward web dashboard.

Cons

There doesn't seem to be a way to disable the weekly uptime digest without turning off alerting altogether.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
A verified reviewer

Excellent way to monitor your sites and user experience

2018-06-08

Really good and affordable website monitoring with lots of features.

Pros

This comes with so many different types of checks, but my favourite is the real browser which provides a good idea of whether anything is broken.

Cons

Having more than 10 normal checks and more than one special check (like RUM or Real browser) gets expensive fast.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Brandon Ciappara

Verified Reviewer

Site24x7 - The single, enhanced monitoring tool.

2019-04-11

Pros

Site24x7 supports a widespread of devices and corresponding monitoring templates, and makes it super easy to add new devices and network interfaces.

Cons

It takes time to navigate around and understand all the features and possible solutions. 

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Daniel McInally

Site24x7: A best in class product at a cost level for small business

2020-07-25

I can closely monitor critical systems and websites and react before they even know that something is wrong.

Pros

I can provided my clients I am monitoring solid and detailed reports with a touch of a button. The alert system han email, SMS text or even call you if an alert is triggers and you can set up very sophisticated alert scenarios (that even use AI to reduce false alarms).

Cons

The setup and a couple feature have a complexity that can be slightly challenging.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Kevin Van Heusen

Verified Reviewer

Suitable solution for tracking website uptime

2019-03-09

Overall Site24x7 has done a nice job tracking our websites and alerting us to issues.

Pros

It didn't take too long to create an account and start monitoring our website availability.

Cons

Some of the UI and usability could be improved, like setting maintenance periods and defining them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

Site24x7 portal support

2017-10-17

Pros

The service provided by Site24x7 support are excellent and the configuration of site user alert are user friendly very simple to use .

Cons

Some times we could not understand the actual issue for down time monitors it will be better if little more descriptive for down time alert.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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William Wynn

Lots of Features, None working right

2020-06-30

We cannot actually use Site24x7 for alerting because all the features we have tried are unreliable.

Pros

It monitors almost everything we need and allows for easily creating custom plugins to monitor most things that it doesn't already natively support.

Cons

It randomly stops collecting data from our custom plugins with no clear reason why.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No

Response from ManageEngine


Hi William,

I am sorry to hear about the issues you have been facing. I will have our support executive contact you immediately so that we can help you in resolving all the issues you are facing ASAP.

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Umesh .A Bhat

Works well for monitoring applications

2020-05-15

Pros

- Monitor types for almost all scenarios. - Reliable user-agent and quick installation. - Prompt notification during events.

Cons

- The website UI is a bit dated and needs a refresh.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Edwin de Jonge

DBA's review on Site24x7

2018-11-21

OS type monitoring) and to me works like an addon to other monitoring software such as New Relic, SQL Monitor with their own specific pros and cons ...

Pros

Ability to keep good track of your estate with detailed alerting and notificions through a number of channels (text, voice, email etc.) depending on the priority or environment.

Cons

It's pretty hard to implement standard build plugins or even implement your own custom build plugins. This has everything to do the way things are meassured and the way thresholds and availability checks are setup. You could endup with a bunch of false possitives during the night .... It would help a lot if this was documented better or explained in a training of some kind.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Ummar Hussain

Cloud Monitoring

2020-01-20

Cloud monitoring of networked devices alongside ith logging feature.

Pros

Free demo available for teams to check their servers and network devices for their health monitoring.

Cons

Features are paid and demo is available for a shorter period of time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Maarten Minten

site24x7 Perfect tool to monitor you environment

2018-11-21

Pros

Alerting with sms and telephone call world wide. good overview of what is going on in you environment. clickpath monitoring of you websites.

Cons

When you get a phone call that a server of services is down. IT is some times hard to understand what the computer is saying. When you get the call in the middel of the night, is it's good that is starts by saying "this is site24x7 bla bla bla" but in the daytime is would be nice that the message is a little bit shorter and to the point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

Exceptional customer support

2017-11-15

Pros

- professional employees - low waiting times in getting technical support from them - lots of tools and features

Cons

- the web monitor recorder could be improved by adding functionalities like offline playback - additional selenium like commands like wait

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
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Chris Cooke

Verified Reviewer

Fantastic Product

2019-02-13

Pros

The product is: Easy to use Monitors almost any environment Fantastic support Very reasonably priced!

Cons

Whilst the majority of the product looks very slick, especially when you drill into problem monitors, there are some Dashboards that could look nicer!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Selvakumar S

Track almost every IT Asset

2018-12-05

Overall experience is good and you will be the first person to when the system is down before your client!, so that you can act quickly

Pros

Availability/Up-time/Downtime report based on different location is a plus.

Cons

Configuring Network element is not easy as configuring WEB and Servers.It took little time to follow the instruction to configure.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Charles Lewinton

Fantastic monitoring solution

2017-01-24

Site 24x7 is an excellent monitoring system for both simple server monitoring and complex system monitoring.

Pros

Easy to use, fast to setup, works out of the box

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Sunil Kumar

Smartest way to monitor servers

2019-08-06

Pros

Its having one of best server monitoring features.

Cons

Nothing to say now... almost all feature present.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Pierre Saint Michel

Verified Reviewer

Site 24x7 - 1 year review

2019-04-30

We can only recommend that you contact their sales team, and give the solution a try with a few servers, web sites or applications to monitor.

Pros

We can add new servers to monitor in roughly 10 minutes of work, extremely fast and simple.

Cons

The application is very rich in different monitor types, it can be confusing selecting the right monitor

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Sebastian Dunne

overall - great monitoring service

2014-09-19

It's easy to setup monitors and start collecting stats immediately. The alerts are pretty flexible and there's direct integration with PagerDuty.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Christopher Jones

Outstanding Product

2018-09-06

Great value for the money

Pros

Extensive functionality and compatibility with all different IT equipment and systems, immediate notifications of problems currently happening or about to.

Cons

It is so extensive that you can get lost in the web interface, some functions could be a little simpler to manage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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patnana sayesu

The best monitoring and alerting tool is site24x7

2020-07-01

I can say one of the best and suitable tool for all on-premises and cloud sites and servers.

Pros

Alerts are always trusted and on time.

Cons

Cost Seems lit bit expensive. If possible please change pricing policies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Sahil Verma

Best software for monitoring performance

2018-08-07

Pros

Very good software for monitoring things like server performance or any website performance.Good to operate from both mobile and desktop and customer support of this organisation is very good.

Cons

This software is bit expensive for normal users.Except that it’s a good software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Business Supplies and Equipment company, 11-50 employees)
Verified Reviewer

Super helpful to alert of website downtime

2019-06-23

I have been able to accurately report downtime to the minute and site, speed etc to the developers without argument as its all official reports.

Pros

I only have a free account to alert of website downtime for accountability and transparency with our website developers.

Cons

Nothing so far. In the first two weeks of use i would have appreciated emails with instructional videos so i could learn the platform - looks like they do have a range on youtube but good customer experience would be to recieve them to save going looking for them...

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Joseph Lepek

Simple Up/Down Tool

2018-12-14

Every one of our sites is monitored by this product.

Pros

Allows for multi-domain monitoring as well.

Cons

Would love the ability to set thresholds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more