Site24x7 Pricing Plan & Cost Guide

Site24x7

All-in-one performance monitoring tool for DevOps and IT

4.34/5 (35 reviews)

Site24x7 Pricing

Starting from: $9.00/month

Pricing model: Free, Open Source, Subscription

Free Trial: Available

Get Started with a 30-day free trial. No Credit Card required.

Pricing options are available in Yearly, Monthly and Hourly models.

STARTER
Best suited for small teams.
$10 /mo
$9/mo

PRO
Best suited for medium sized teams.
$39 /mo
$35/mo

ENTERPRISE
Best suited for enterprises.
$499 /mo
$449/mo

View Pricing Plans Free Trial

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Site24x7 Pricing Reviews

Pros
  • Very good software for monitoring things like server performance or any website performance. Good to operate from both mobile and desktop and customer support of this organisation is very good.Sahil V.Read the full review
  • We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.Josh J.Read the full review
  • We have been using the Site24x7 for more than one year now, we are extremely happy with the solution.Pierre S.Read the full review
Cons
  • Does not work on any site using a proxy or on cloudflare give false fake ips. I tried it on my site and after 40 tries i never got a real ip.dave v.Read the full review
  • It is so extensive that you can get lost in the web interface, some functions could be a little simpler to manage.Christopher J.Read the full review
  • Doesn't support all the latest languages and platforms.William W.Read the full review
91%
recommended this to a friend or a colleague

15 reviewers had the following to say about Site24x7's pricing:

patnana s.

The best monitoring and alerting tool is site24x7

Used weekly for free trial
Reviewed 2020-07-01
Review Source: Capterra

I can say one of the best and suitable tool for all on-premises and cloud sites and servers.

Pros
Alerts are always trusted and on time. I never faced any miss leading alerts like few other tools. That really helpful for me and company. I am one of the trusted customer and user.

Cons
Cost Seems lit bit expensive. If possible please change pricing policies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

All in one monitoring solution

Used daily for 1-2 years
Reviewed 2019-10-29
Review Source: GetApp

Overall the experience has been good. It's very fast and easy to set up.

Pros
Easy to use, very cheap and powerful. It has many features to monitor from server health, to website URL and integration with third party applications as well.

Cons
APM monitoring not as powerful as some other enterprise software, but they are more expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Brandon C.

Site24x7 - The single, enhanced monitoring tool.

Used daily for less than 6 months
Reviewed 2019-04-11
Review Source: GetApp

Pros
Site24x7 supports a widespread of devices and corresponding monitoring templates, and makes it super easy to add new devices and network interfaces. Site24x7 also provides more insight and valuable data than alternative monitoring tools. Thanks to their addon pricing scheme, it eliminates the need to buy expensive modules straightaway, saving on capital outlay. 

Cons
The layout can be slightly improved. It takes time to navigate around and understand all the features and possible solutions. 

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

If you want a great services for website monitering, its site 24x7

Used weekly for 6-12 months
Reviewed 2019-09-14
Review Source: Capterra

The services is really good and really helps to analysis the cause of the problem.

Pros
1. easy to use, install and deploy in the environment. 2.support is good. 3. analyzing graph is great.

Cons
1. pricing is much higher compare to the others.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Excellent way to monitor your sites and user experience

Used weekly for 1-2 years
Reviewed 2018-06-08
Review Source: Capterra

Really good and affordable website monitoring with lots of features.

Pros
This comes with so many different types of checks, but my favourite is the real browser which provides a good idea of whether anything is broken.

Cons
Having more than 10 normal checks and more than one special check (like RUM or Real browser) gets expensive fast. Also would be great if we could get email reports with actual graphs + insights in the email vs having attachments. Also AI data analysis would be really useful to provide insights as to which assets / countries / times / days are the slowest / worst performing in a given period so we can fix things.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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George G.

Review on Site24x7

Used daily for 2+ years
Reviewed 2021-04-25
Review Source: Capterra

My overall experience has been positive. It works flawlessly for network management and I recommend checking what your exact needs are from the software before purchasing. If it checks your needs, I endorse getting it.

Pros
I love the network traffic feature and how accurate it tracks data.

Cons
I feel like there could be more features for the price. It feels a bit lightweight to me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Christopher J.

Outstanding Product

Used daily for 2+ years
Reviewed 2018-09-06
Review Source: Capterra

Great value for the money

Pros
Extensive functionality and compatibility with all different IT equipment and systems, immediate notifications of problems currently happening or about to. This software has saved us from serious downtime. Phone app is great.

Cons
It is so extensive that you can get lost in the web interface, some functions could be a little simpler to manage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Exceptional customer support

Used daily for 1-2 years
Reviewed 2017-11-15
Review Source: GetApp

Pros
- professional employees - low waiting times in getting technical support from them - lots of tools and features

Cons
- the web monitor recorder could be improved by adding functionalities like offline playback - additional selenium like commands like wait

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chris C.

Fantastic Product

Used daily for 1-2 years
Reviewed 2019-02-13
Review Source: GetApp

Pros
Well what can I say about Site24x7. The product is: Easy to use Monitors almost any environment Fantastic support Very reasonably priced! I would recommend this platform to any company looking to in-depth monitor both their on-premise and cloud based platforms. All in all a great product.

Cons
Whilst the majority of the product looks very slick, especially when you drill into problem monitors, there are some Dashboards that could look nicer! However if aesthetics is not your issue then there is no better product out there!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Don S.

Excellent tool for monitoring Saas based internally hosted Environments

Reviewed 2014-09-14
Review Source: GetApp

there's a lot of good press for pingdom but in my view, it doesn't come close to site24x7. This may be related to us being located in Australia. The best site response time I got from pingdom was +1000ms. Site24x7: anything from 200 - 500ms for the same website. I guess this just means site24x7 has their servers closer to Australia....or using bigger pipes. The other issue was the pingdom UI is pretty slow in Oz as well. I suspect it's much better in the EU. While pingdom's interface is trendy, site24x7 is simple and very detailed. The final decision for us was that we can monitor our background services in terms of memory use, cpu use etc. We can even allow operators to restart some of these services without needing direct access to the servers.

Pros
Very detailed performance monitoring Good intuitive interface Great reporting Great alert and notification system Windows service monitoring

Cons
Some of the help documentation grammar is poor. Looks like it may have been written by someone who doesn't use English as a first language. The steps in the pricing models don't seem logical. 300% jump for 10 extra monitors + 1min pings

Rating breakdown

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Anonymous

Good site-monitoring software

Used weekly for less than 6 months
Reviewed 2018-11-24
Review Source: Capterra

Pros
It's easy to use, works as expected and is fairly fast to setup

Cons
It's a bit expensive and the interface can use some simplification

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Sahil V.

Best software for monitoring performance

Used weekly for less than 6 months
Reviewed 2018-08-07
Review Source: Capterra

Pros
Very good software for monitoring things like server performance or any website performance.Good to operate from both mobile and desktop and customer support of this organisation is very good.

Cons
This software is bit expensive for normal users.Except that it’s a good software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Josh J.

Effective server monitoring, easy to deploy and manage.

Used daily for 2+ years
Reviewed 2020-12-04
Review Source: Capterra

We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.

Pros
Very easy to deploy, manage and monitor a server, its services and applications. Monitoring alerts can be sent to a phone, text, email or browser.

Cons
When a server goes down, it may take manual intervention to recognize that it back in service. Would like to see that issue fixed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anthony A.

Great product with a useful free usage tier!

Used daily for less than 6 months
Reviewed 2020-04-16
Review Source: GetApp

Most reliable solution for uptime monitoring I've found that doesn't break the bank!

Pros
The tool fulfills exactly what a sole-proprietor IT admin for hire needs: 1.) website uptime monitoring, 2.) reliable outage notifications, and 3.) straightforward web dashboard. Plus they provide a generous free tier for low volume users and those looking to setup a long term trial of the product!

Cons
There doesn't seem to be a way to disable the weekly uptime digest without turning off alerting altogether. Perhaps customizing the digests is behind the paywall, however one should be able to disable those digests.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sebastian D.

overall - great monitoring service

Reviewed 2014-09-19
Review Source: Capterra

Overall, Site24x7 has been a great monitoring service. It's easy to setup monitors and start collecting stats immediately. The alerts are pretty flexible and there's direct integration with PagerDuty. We recently setup web application monitors using their tool to create synthetic transactions and they work great, giving us much better visibility into the application and whether it's performing--not just "up". My quibbles are that we have received false alarms on occasion, sometimes caused by their server agents, which have been a little flakey sometimes. Also, the pricing can be confusing. Responses from their customer service are too slow for my taste, but generally I get the information that need in the end.

Rating breakdown

Ease of use
Customer support

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