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Site24x7 vs Elastic Observability Comparison

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Overview

Category Leaders

Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

Elastic Observability is a software that allows users to monitor their business's health and performance. Elastic Observability offers a wide range of features, including monitoring, alerting, reporting, and analytics.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

261

5

4

3

2

1

191

60

7

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.3

25

5

4

3

2

1

9

15

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Excellent Tool with wonderful built in options which help in easy monitoring and management.
Very good software for monitoring things like server performance or any website performance. Good to operate from both mobile and desktop and customer support of this organisation is very good.
It works flawlessly for network management and I recommend checking what your exact needs are from the software before purchasing. If it checks your needs, I endorse getting it.

Pros

Elasticsearch is wonderful free software. It is fast, scalable and easy to use.
We really enjoy using Elasticsearch (ELK Stack) in our Kubernetes environment. The ease of deployment is unmatchable compared to other solutions.
Logstash works great with Elasticsearch and Kibana, making it easy to ingest data and transform it.

Cons

Does not work on any site using a proxy or on cloudflare give false fake ips. I tried it on my site and after 40 tries i never got a real ip.
Their agents seem a little hacked together are are not as resource efficient as others. You have to manually upgrade/downgrade your plan as your usage changes.
Things will stop working and give you no indication as to why. You must reach out to support, wait a day or so, they will ask for logs, wait a day or so, provide some feedback.

Cons

ELK sovles this problem efficiently. During troubleshooting, it is biggest pain to open servers.
Almost everything is indexed by default which is a pain and causes overhead.
The only thing i dislike is the learning curve. It to be able to use the full service, it is a bit of a learning curve.
  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features83
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Application Security
  • Application-Level Analysis
  • Audit Trail
  • Availability Testing
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • Bottleneck Identification
  • CPU Monitoring
  • Capacity Analytics
  • Charting
  • Compliance Management
  • Configuration Management
  • Container Monitoring
  • Continuous Integration
  • Cost Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Database Monitoring
  • Diagnostic Tools
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Event Logs
  • FTP Monitoring
  • For MSPs
  • For Websites
  • Help Desk Management
  • IT Asset Management
  • IT Incident Management
  • IT Monitoring
  • IT Reporting
  • Incident Management
  • Incident Reporting
  • Issue Management
  • Issue Tracking
  • Log Analysis
  • Log Collection
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multiple User Accounts
  • Network Analysis
  • Network Resource Management
  • On Call Scheduling
  • Patch Management
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring
  • Visual Analytics
  • Workflow Management
  • Total features53
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Application Security
  • Application-Level Analysis
  • Audit Trail
  • Availability Testing
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • Bottleneck Identification
  • CPU Monitoring
  • Capacity Analytics
  • Charting
  • Compliance Management
  • Configuration Management
  • Container Monitoring
  • Continuous Integration
  • Cost Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Database Monitoring
  • Diagnostic Tools
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Event Logs
  • FTP Monitoring
  • For MSPs
  • For Websites
  • Help Desk Management
  • IT Asset Management
  • IT Incident Management
  • IT Monitoring
  • IT Reporting
  • Incident Management
  • Incident Reporting
  • Issue Management
  • Issue Tracking
  • Log Analysis
  • Log Collection
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multiple User Accounts
  • Network Analysis
  • Network Resource Management
  • On Call Scheduling
  • Patch Management
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations29
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations3
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

RD
AvatarImg

Ravikiran D.

Information Technology and Services, 5,001-10,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Site24x7 logo

Site24x7

Ai based monitoring and observability tool

Reviewed a year ago

One stop solution for monitoring and observability

Pros

Easy to setup and adopt.UI is user friendly.

Cons

Automation part expecting more enhancement

PZ
AvatarImg

Pär Z.

Human Resources, 5,001-10,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Site24x7 logo

Site24x7

Affordable basic monitoring

Reviewed 7 months ago
Pros

The sFtp monitoring provided by Site 24x7 is really useful and something many other vendors dont have

Cons

Too lightweight to be used as the single tool for observability

BL
AvatarImg

Brandon L.

Higher Education, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Site24x7 logo

Site24x7

Associate Security Admin

Reviewed 25 days ago
Pros

Observability and ease of us. Support and sales are fast to respond

Cons

Takes time getting use to the layout, as all things do.

SG
AvatarImg

Samir G.

Information Technology and Services, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Site24x7 logo

Site24x7

End to end observability platform for IT

Reviewed a year ago

Better TAT, no need to have eyes on glass on multiple tools , no siloed approach for incident management.

Pros

APM, observability, monitoring and its integration with all platforms to collect logs and convert to tickets through ITSM tool integration.

Cons

No chat option, business insights not available .