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Chris K.
Computer Software, 51-200 employees
Used weekly for 1-2 years
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The survey function is helpful
The user interface is relatively easy to use and the instant feedback on the mobile device test app makes it quick to develop and verify everything is functioning to specifications. I like the data import function for data sets used within the application as well.
The lack of quality top to bottom training and document is a bit weak. These are critical when you do not have a call in support program. All support is provided via chat or email making the troubleshooting process take longer than a simple phone call. A bright spot is the support is helpful once you finally get connected.
Jim G.
Construction, 11-50 employees
Used daily for 6-12 months
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Ease of use, didn't require any training sessions. Field crew finds it simple to install on their cellphones.
I needed to make corrections to our info during my first week on the job. I was able to edit easily and in a short time.
I would like to change the graphic image that we use with your app on our cellphones. It isn't intuitive to me on how to accomplish this change. In fairness, I have not had much time to research a way to work this out.