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Backup vs Unitrends Backup Comparison

Overview

N-able Backup offers cloud-first data protection without the cost and complexity. Simplify, modernize, and economize.

Unitrends Backup is a cloud-based and on-premise solution designed to assist businesses of all sizes manage processes related...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$349
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(27)

5

4

3

2

1

17

9

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

(29)

5

4

3

2

1

21

8

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Backing up my work is very easy to do. The software is especially good with office 365.
Solid file and database backup feature. Versioning is built into the product with customization of schedules and standardization across customer base is excellent.
Software is easy to use, set up, and administer. Also the cost is so much better than competing localized products.

Pros

Managing my backups is super easy. From backing up new assets to doing a recovery it is very simple.
The reliability of the backups and how easy any issues have been to resolve. I also appreciate that the appliances are self-contained.
In addition, I love the seamless ability it gives to backup virtual machines.

Cons

Lack of support SQL Server 2017, Difficult to review backup manage stats vs billed amounts.
Inability to RESTORE to "another location" OTHER than the local C: drive of the computer you are administering from.
I've recovered several customer files that were inadvertently deleted with very little trouble.

Cons

Can be challenging to troubleshoot problems when backups fail.
They renamed a lot of things. Wouldn't have been so bad if I originally started with the new interface.
The only bad part really is the cost. Priced out of reach for a lot of the SMB market.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features49
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Automated Scheduling
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Bare-Metal Restore
  • Cloud Backup
  • Compliance Management
  • Compliance Tracking
  • Compression
  • Continuous Backup
  • Data Dictionary Management
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Desktop Virtualization
  • Differential Backup
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Templates
  • Employee Self Service
  • Encryption
  • File Management
  • File Sharing
  • Incident Management
  • Incremental Backup
  • Issue Management
  • Issue Tracking
  • Local Server Options
  • Match & Merge
  • Monitoring
  • Multimedia Archiving
  • Multiple Format Support
  • Multiple System Support
  • Policy Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Resource Management
  • Retention Management
  • Retention Policy
  • Risk Alerts
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Sensitive Data Identification
  • Server Monitoring
  • Status Tracking
  • Storage Management
  • Storage Quantity Control
  • Third Party Integrations
  • Uptime Reporting
  • VM Backup
  • Version Control
  • Web Access / Restoration
  • Web Archiving
  • Web Threat Management
  • Whitelisting/Blacklisting
  • Total features50
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Automated Scheduling
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Bare-Metal Restore
  • Cloud Backup
  • Compliance Management
  • Compliance Tracking
  • Compression
  • Continuous Backup
  • Data Dictionary Management
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Desktop Virtualization
  • Differential Backup
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Templates
  • Employee Self Service
  • Encryption
  • File Management
  • File Sharing
  • Incident Management
  • Incremental Backup
  • Issue Management
  • Issue Tracking
  • Local Server Options
  • Match & Merge
  • Monitoring
  • Multimedia Archiving
  • Multiple Format Support
  • Multiple System Support
  • Policy Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Resource Management
  • Retention Management
  • Retention Policy
  • Risk Alerts
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Sensitive Data Identification
  • Server Monitoring
  • Status Tracking
  • Storage Management
  • Storage Quantity Control
  • Third Party Integrations
  • Uptime Reporting
  • VM Backup
  • Version Control
  • Web Access / Restoration
  • Web Archiving
  • Web Threat Management
  • Whitelisting/Blacklisting

Integrations

  • Total integrations3
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations4
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Unitrends Backup

We have used Unitrends for the past 3 years as our primary backup solution. It has been top notch.

Reviewed 3 years ago

The biggest benefit was a true all-in-one backup solution for our entire environment and the ability to archive backups as well.

Pros

Ease of administration is a huge advantage to using unitrends. It has ran with very few hiccups for the past three years and when there has been an issue their support was right on it to help us.

Cons

Would like to have a better option to restore exchange data besides kroll ontrack. Beyond that very little would be considered a con.

Vendor response

Glad your happy Eric. I'll pass along your idea.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Unitrends Backup

Unitrends Enterprise Backup

Reviewed 2 years ago

Backup and archiving of data and machines.

Pros

Consistent performance and very responsive customer support.

Cons

The easy interface went away when they went to v10.0.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Unitrends Backup

The best backup solution we have had.

Reviewed 3 years ago

A dependable, feature rich, cost effective backup solution.

Pros

Unitrends does an excellent job of backing up our servers. We are virtualized and only use Windows Server so I can't speak to it's function with Linux or other OS. Our school district is small and we currently have 8 virtual servers on the back of 3 physical servers. We have the Recovery-604. The deduplication works extremely well and we are able to retain backups for many months! We started using...

Cons

The price is a little high but the service and support is great so that more than makes up for it!!!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Unitrends Backup

Unitrends Enterprise Backup - A good solution

Reviewed 2 years ago
Pros

The reliability of backups once configured.

Cons

Can be challenging to troubleshoot problems when backups fail.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Unitrends Backup

Reliable, functional and easy

Reviewed a year ago

Needed to replace two old backup solutions, one that handled virtual, the other handled physical servers. Unitrends allowed us to consolidate our backups to one solution that has been supremely reliable

Pros

The reliability of the backups and how easy any issues have been to resolve. I also appreciate that the appliances are self-contained. No extra servers or overhead to worry about

Cons

Some issues do require contacting Unitrends support. Good part is that their support is the best I've experienced. Prompt responses and quick and easy resolutions

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Unitrends Backup

Unitrends Backup

Reviewed 3 years ago
Pros

Seamless background backup to device and to cloud. Excellent support.

Cons

Sometimes difficult to set up jobs without assistance.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Unitrends Backup

The one stop shop for backups

Reviewed a year ago

Ultimately, I've been very happy. The pricing is right and the backups have been effective

Pros

Integration into VMware VCenter was a breeze. Backing up incremental changes on full VMs has simplified my approach to backups.

Cons

Setup of devices, licensing, and some general controls are a bit convoluted. The interfaces could use a fresh set of eyes in future development.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Unitrends Backup

Virtual version of Unitrends

Reviewed 2 years ago

I have used this with several customers. Support is good and it is a solid product. As I mentioned above the cost and ongoing maintenance is somewhat expensive for a small business.

Pros

I like that this version of Unitrends is virtual and you can add and expand storage for backups as needed.

Cons

It is still a somewhat expensive option in the market compared to other backup technologies

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend8/10

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Unitrends Backup

Unitrends Backup Appliance 640

Reviewed 2 years ago
Pros

I use the product in two locations and what I like the most is that it has very good reporting on what backups have been completed and the state of the backup. In addition, I love the seamless ability it gives to backup virtual machines. Moreover other features I love the most is the replica of VMs to be on standby if the primary VM target is offline or not available.

Cons

The least I like about the product is the lack of visibility as to when disk space is low. It should have an alert sent by email of a report of some kind as to the disk storage use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Unitrends Backup

UEB is great backup solution

Reviewed 3 years ago
Pros

This is the great Unitrends backup solution, but it's just the software piece, which is a good thing. You can bring your own hardware and deploy it as a virtual machine in your datacenter. It can backup practically anything and has good support.

Cons

The only bad part really is the cost. Priced out of reach for a lot of the SMB market. Other than that it is a very good product.

Vendor response

HI Marc. Glad you're happy working with UEB. We have a new product for SMBs called VM Backup Essentials (vBE) that would be a great fit for small businesses.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Unitrends Backup

Great software to backup your company data

Reviewed 3 years ago

Saved business from a ransomware and prevented a major disaster

Pros

Used with VmWare vcenter. Schedule, deploy, backup and protect systems every 15 minutes or however long you like.

Cons

Has to be used on licensed VMware. Cannot be used on free licensed. There have been some issues where unitrends cannot fix and have to call vmware to fix

Vendor response

Thank you for the review. We're glad to hear Unitrends Backup was able to save your business from ransomware and prevent a major disaster. If you ever had a question or suggestions you could reach me at support@unitrends.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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Unitrends Backup

Great product, but...

Reviewed 2 years ago

So far this product has completed two thirds of our disaster recovery plan (backup appliance and cloud), at an amazing low cost.

Pros

Fantastic product for the money. What you get (appliance and cloud option) for the money is outstanding. We couldn't believe it when we were first reaching out to get quotes from various vendors. Including Cloud storage with unlimited upload and downloads - unheard of. The only time we would have to pay (from my understanding) is if we had to have the data mounted by them in the cloud in order to over come a catastrophe.

Cons

Using the product is a little cumbersome - especially for restores.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Unitrends Backup

Great BAckup Solution

Reviewed 2 years ago

My company was in need of a new backup solution between our two sites and Unitrends was an easy transition to get everything backed up.

Pros

Managing my backups is super easy. From backing up new assets to doing a recovery it is very simple.

Cons

Some servers took a bit of configuring to get setup but the support at Unitrends was a great help to get it done right.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Unitrends Backup

Great easy to manage product

Reviewed a year ago

Great support when needed and easy to navigate through. Love that we can also backup to a cold copy on external hard drives.

Pros

We love that it's very user friendly and easy to navigate the interfaces.

Cons

The ability to have two appliances but one interface would be beneficial. Annoying to have to pop between the two we have.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend8/10

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Unitrends Backup

Modern, Easy to Use Tools with Knowledgeable Vendor

Reviewed 3 years ago
Pros

We moved from an on-premise tape-based backup service to Unitrends cloud-based service and it has been awesome.

Cons

It took quite a while to get all of the data backed up from our datacenter to their cloud. We looked at having them deliver a device to ship to them, but it was priced high.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Unitrends Backup

Great for virtual Environment

Reviewed a year ago

The implementation is very easy, the solution work out of the box without problem. To schedule a backup is very easy and you can do it with a couple of click, and also the restoration.

Pros

The interface is very easy to use you can find every option in a simple screen. You don't have to go to different places to set up a backup

Cons

Work great for our virtual machines, but if you plan to use it a central backup solution maybe you have to find other solution.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Unitrends Backup

Software interface is simple to read and is very responsive.

Reviewed 3 years ago
Pros

The interface on the software looks like it was well thought out. The software integrates with vsphere easily and backups/restores are easy to manage.

Cons

The main issue I can think of for the software is that the errors are not always informative. You have to contact support because the errors are sometimes ambiguous

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Unitrends Backup

Love this backup product

Reviewed 4 years ago

Had to recover VM's to a certain point. Full system restore. Saved alot of lost data.

Pros

If you need your data backed up and retained, this product is great! Fully backs up VM with a full and incremental. Need to restore a VM back to a date in time, its flawless. Their support is great at helping regarding issues. If you just need a file recovered from 30 days ago, this product will get it!

Cons

VM backups only work on Vcenter. If you have the free version of VMware... they may or may not be able to run. I do not back up windows environment but it looked a bit .... tricky.

Vendor response

thx Chris. We're glad you're happy with Unitrends Enterprise Backup.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Unitrends Backup

Very reliable for our Backups

Reviewed 3 years ago

Consistent with our servers getting backed up and very reliable.

Pros

We used to have a different system and it seemed like it worked only half the time but now with the Unitrends Backup System I don't have to worry about losing data at our locations across the globe.

Cons

Going from the old legacy GUI to the new one it is definitely taking time to get used to it. They renamed a lot of things. Wouldn't have been so bad if I originally started with the new interface.

Vendor response

Thanks Kevin. Glad the new UI is working for you. We put LOTS of time into making it as easy to use as possible.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Unitrends Backup

Not easy to naviagate

Reviewed a year ago

Support has been really good. But they suggested and did a firmware and software upgrade. I had to remove the client from all my servers and reinstall it. Then the backups didn't run for several days. Have to work with support to get everything working again correctly.

Pros

It is nice that it is a stand alone unit.

Cons

Doesn't seem to be simple to naviagate around the GUI. Once you use it a little more you get use to it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Unitrends Backup

Unitrends its a enterprise feature backup solution with ease of use and quick implementation

Reviewed a year ago

We love the product because it give us less time to restore in case of the emergency and also the learning curve is quick. The reports are also very informative so we can know exactly what is happening with the backups and make sure we can restore in case we needed.

Pros

I like the fact that it integrates very easy with a vmware virtual enviroment. Before Unitrends we had other backup solution but it did not give us the flexibility that we needed. With Unitrends we can stablish different policies base on the criticallity of the application or important to the business. We have different enviroments and we don't have to use other products. The restore is fast and if you have a secondary site, you can have disaster recovery scenarios were within minutes you will have the service up and running.

Cons

Well, I think that there is not a but thing about the Unitrends software. Maybe when you are scaling the solution, you will have to keep growing with more appliance and I think it is not that good for a small company size

Backup vs. Unitrends Backup

See how Backup and Unitrends Backup stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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