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RMM vs Computicate PSA Comparison

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Overview

Category Leaders

N-able RMM is a remote monitoring and management platform designed to make managing, maintaining, and protecting IT easy.

Computicate PSA is a cloud-based professional services automation (PSA) & business management solution designed for managed...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

37

26

4

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

5

4

3

2

1

4

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

What i like most about SolarWinds RMM is the the integration of multiple software solutions in one location. Also the SSO to other RMM software like Backup is great.

AR

Anonymous Reviewer

SolarWinds has a great solutions and been happy with the support. They give generous discounts and allow very attractive solutions to provide more features and products to our clients.

Rex S.

They are responsive, helpful, and reliable. Their forum is full of advise from other users and it is a great resource not just for solarwinds products, but in general.

AR

Anonymous Reviewer

Pros

Not enoughreviews yet

Cons

I got a call that we would get extra charges and the value of the product dropped. I paid and asked to cancel.

AR

Anonymous Reviewer

Needs training to use, so many things to do, it can become easy to get lost or forget where the lesser tools are placed or what their called.

AR

Anonymous Reviewer

The biggest problem is that the agent can really take over CPU and memory.

JK

James K.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features91
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Bandwidth Monitoring
  • Billable Items Tracking
  • Billing & Invoicing
  • CPU Monitoring
  • CRM
  • Calendar Management
  • Capacity Management
  • Change Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configuration Management
  • Connectivity Management
  • Contact Management
  • Contract/License Management
  • Credential Management
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Visualization
  • Deployment Management
  • Disaster Recovery
  • Drag & Drop
  • Email Management
  • Email Monitoring
  • Employee Management
  • Event Logs
  • Financial Management
  • For MSPs
  • Gantt/Timeline View
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • Incident Management
  • Internet Usage Monitoring
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Live Chat
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Wide Management
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Policy Management
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Problem Management
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Alerts
  • Release Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Uptime Reporting
  • Usage Tracking/Analytics
  • Vendor Management
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Total features61
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Bandwidth Monitoring
  • Billable Items Tracking
  • Billing & Invoicing
  • CPU Monitoring
  • CRM
  • Calendar Management
  • Capacity Management
  • Change Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configuration Management
  • Connectivity Management
  • Contact Management
  • Contract/License Management
  • Credential Management
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Visualization
  • Deployment Management
  • Disaster Recovery
  • Drag & Drop
  • Email Management
  • Email Monitoring
  • Employee Management
  • Event Logs
  • Financial Management
  • For MSPs
  • Gantt/Timeline View
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • Incident Management
  • Internet Usage Monitoring
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Live Chat
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Wide Management
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Policy Management
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Problem Management
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Alerts
  • Release Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Uptime Reporting
  • Usage Tracking/Analytics
  • Vendor Management
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web Traffic Reporting

Integrations

  • Total integrations9
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations13
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk