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Spiceworks Alternatives

How do Spiceworks alternatives compare?

Atera and SolarWinds Network Performance Monitor stand out as its top competitors based on similarity, popularity and user reviews. When comparing Spiceworks to its top 100 alternatives, OpenNMS has the highest rating, with ConnectWise Command as the runner-up, and Spiceworks ranking 77th place. Zendesk has the most reviews with a total of 2,523, while Spiceworks has 487. Users say OpenNMS tops the list for value for money followed by ConnectWise Command, while Spiceworks comes in 33rd. Users also say ConnectWise Command and myEPITIRO are the easiest to use, while Spiceworks takes 63rd place.


How do I choose the best Spiceworks alternative?

Browse our list of competitors to find the tool that's right for your team and workflow. Filter apps by features, pricing, ratings, integrations, devices and more. Read verified reviews and discover what other people in your industry are using. Compare apps side by side to find the best match for your business.


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Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

Atera

4.5
(186)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Pricing

Starting from

$79/month

Value for money

4.7

0.1

4.6

What users say about Atera's value for money

Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.

JS

Joseph S.

They hit the sweet spot. We ditched a system that was costing us more, but price isn’t everything or even the most important thing… We are now doing more with our RMM than ever before.

Bob B.

Total

1

33

2

features in common

1

features in common

Atera's unique features

  • Customizable Branding

  • Automatic Backup

  • Escalation Management

  • Summary Reports

Spiceworks' unique feature

  • Receiving

Pricing

Starting from

€2180

Value for money

4.0

0.6

4.6

What users say about SolarWinds Network Performance Monitor's value for money

Excellent product that provides greater value for the money.

HW

Hughes W.

Many things are interesting but comes at a huge cost.

SP

Sachin P.

Total

1

1

2

features in common

1

features in common

SolarWinds Network Performance Monitor's unique features

  • No unique features

Spiceworks' unique feature

  • Receiving

ConnectWise Automate

4.2
(99)

IT Automation for Today’s IT World

Pricing

Value for money

3.8

0.8

4.6

What users say about ConnectWise Automate's value for money

LabTech is a great program but they want extra for every feature so it can cost a lot.

AR

Anonymous Reviewer

Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.

SO

Shon O.

Total

1

58

2

features in common

1

features in common

ConnectWise Automate's unique features

  • Remote Control

  • Real Time Reporting

  • Remote Monitoring

  • Exceptions Management

Spiceworks' unique feature

  • Receiving

Pulseway

4.7
(148)

All-in-one remote IT monitoring and management platform.

Pricing

Starting from

$40/month

Value for money

4.7

0.1

4.6

What users say about Pulseway's value for money

Most features available across all platforms, pricing is great, adding new features on a regular basis is good too.

SS

Shaffi S.

Its easy to monitor whatever we chose. Also it's super cool, to be able to call a costumer, almost at the same time a notification pops up, to tell them, that we are aware of the problem.

JD

Jacob Dahl W.

Total

2

35

2

features in common

2

features in common

Pulseway's unique features

  • Remote Control

  • Remote File Access

  • Server Monitoring

  • Maintenance Scheduling

Spiceworks' unique features

  • No unique features

Kaseya VSA

4.1
(181)

IT Systems Management Software for Internal IT and MSPs

Pricing

Value for money

3.7

0.9

4.6

What users say about Kaseya VSA's value for money

Significant reduction in operational costs and increase in our ability to deliver value.

Frank V.

We have remote access when we need it and can investigate problems without having to bother users and take over the machine a few times a day.

AR

Anonymous Reviewer

Total

1

41

2

features in common

1

features in common

Kaseya VSA's unique features

  • Support Ticket Management

  • Performance Management

  • Real Time Monitoring

  • Event Logs

Spiceworks' unique feature

  • Receiving

SolarWinds Service Desk

4.6
(514)

IT Service Desk & Asset Management Software

Pricing

Starting from

$19/month

Value for money

4.5

0.1

4.6

What users say about SolarWinds Service Desk's value for money

However, I still believe that, for a small shop, this product offers the best value for the price and is a great entry-level solution.

AR

Anonymous Reviewer

SUPER easy to use and configure. Being web-based we didn't need to invest in additional hardware resources to host it ourselves and maintenance is no longer a concern.

Erich B.

Total

1

74

2

features in common

1

features in common

SolarWinds Service Desk's unique features

  • Email Notifications

  • Geographic Maps

  • Real Time Notifications

  • Customer Segmentation

Spiceworks' unique feature

  • Receiving

Freshservice

4.5
(386)

A complete IT service management (ITSM) tool for business

Pricing

Starting from

$19/month

Value for money

4.5

0.1

4.6

What users say about Freshservice's value for money

For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.

AK

Abhinav K.

M still within a trial period, but have been extremely impressed with the software. Working in a non profit pricing is always an issue and the only real concern with the software.

AR

Anonymous Reviewer

Total

1

80

2

features in common

1

features in common

Freshservice's unique features

  • Gamification

  • Inventory Management

  • Real Time Updates

  • Drag & Drop Interface

Spiceworks' unique feature

  • Receiving

Uptime.com

4.7
(35)

Uptime & performance monitoring made easy.

Pricing

Starting from

$8/month

Value for money

4.4

0.2

4.6

What users say about Uptime.com's value for money

Uptime has a great uptime checking service along with the less common realtime user monitoring (RUM) service. The service could definitely use some polishing, but for the cost, it's really fantastic.

BZ

Brandon Z.

Simple, easy to use best of all excellent pricing.

NM

Naveed M.

Total

2

14

2

features in common

2

features in common

Uptime.com's unique features

  • Transaction Monitoring

  • Real Time Reporting

  • Uptime Monitoring

  • Customizable Reporting

Spiceworks' unique features

  • No unique features

Site24x7

4.4
(33)

All-in-one performance monitoring tool for DevOps and IT

Pricing

Starting from

$9/month

Value for money

4.3

0.3

4.6

What users say about Site24x7's value for money

We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.

Josh J.

Site24x7: A best in class product at a cost level for small business.

DM

Daniel M.

Total

1

25

2

features in common

1

features in common

Site24x7's unique features

  • Mobile Alerts

  • Dashboard Creation

  • Multiple User Accounts

  • Status Tracking

Spiceworks' unique feature

  • Receiving

WhatsUp Gold

4.4
(164)

All-in-one monitoring of your entire infrastructure.

Pricing

Value for money

4.3

0.3

4.6

What users say about WhatsUp Gold's value for money

My experience has been pretty good, but as of right now we're looking at other more cost effective options.

AR

Anonymous Reviewer

WUG has been a solid piece of our network for years now, their support team is great and the product does everything we need it to do and more. It is reasonably priced for what you get.

DM

Dustin M.

Total

1

5

2

features in common

1

features in common

WhatsUp Gold's unique features

  • Server Monitoring

  • Uptime Monitoring

  • Remote Monitoring

  • Real Time Monitoring

Spiceworks' unique feature

  • Receiving

PRTG Network Monitor

4.6
(113)

Network Monitoring For Serious Professionals

Pricing

Starting from

$400

Value for money

4.3

0.3

4.6

What users say about PRTG Network Monitor's value for money

I love the licensing model for PRTG. I can just buy a bulk set of sensors and then I can "spend" those sensors in any way that I like.

AR

Anonymous Reviewer

I would definitely recommend that any Network Administrator looking for a good monitoring tool give this a try before purchasing something that costs twice as much.

IM

Ian M.

Total

1

1

2

features in common

1

features in common

PRTG Network Monitor's unique features

  • No unique features

Spiceworks' unique feature

  • Receiving

Zendesk

4.4
(2,523)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.5

4.6

What users say about Zendesk's value for money

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Total

1

98

2

features in common

1

features in common

Zendesk's unique features

  • Disaster Recovery

  • Email Templates

  • Support Ticket Management

  • Multi-Company

Spiceworks' unique feature

  • Receiving

SysAid

4.5
(332)

Automate IT tasks and workflows with SysAid's ITSM solution

Pricing

Value for money

4.5

0.1

4.6

What users say about SysAid's value for money

The few times we have had any issues with the software in all the years the support has been very responsive. Reliable, reasonably priced and excellent customer service.

EP

Edward P.

Cost effective and basic tool for ticketing. This tool does not require any training.

PK

Prachi K.

Total

0

55

2

features in common

0

features in common

SysAid's unique features

  • Remote Access

  • Role-Based Permissions

  • Instant Messaging

  • Knowledge Base Management

Spiceworks' unique features

  • Monitoring

  • Receiving

ConnectWise Manage

4.1
(176)

A PSA Tool Designed To Run Your As-a-Service Business

Pricing

Value for money

3.9

0.7

4.6

What users say about ConnectWise Manage's value for money

It's very intuitive and allows for powerful job costing. The software allows for simple project management and greatly enhances project workflow.

JD

James D.

We spent and invested a lot of time ensuring we would get the most out of it, but it just hasnt happened... the issues are too frequent, support to slow and overal a very bad experience.

James V.

Total

2

123

2

features in common

2

features in common

ConnectWise Manage's unique features

  • Stock Management

  • Data Import/Export

  • Deadline Management

  • Revenue Recognition

Spiceworks' unique features

  • No unique features

Pricing

Starting from

$89.95/month

Value for money

4.9

0.3

4.6

What users say about AlertBot Website Monitoring's value for money

The simplicity and the price. We are very happy with it and I don't think any manager will oppose to the purchase approval, it's so inexpensive.

Gabriele A.

Has worked reliably for years, never had any problems with setup, and pricing is very well scalable. The reports feature is a handy bonus as well.

CP

Colin P.

Total

1

2

2

features in common

1

features in common

AlertBot Website Monitoring's unique feature

  • API

Spiceworks' unique feature

  • Receiving

InvGate Assets

4.7
(12)

Asset Management & Software License Management

Features

Total

0

6

2

features in common

0

features in common

InvGate Assets' unique features

  • Asset Lifecycle Management

  • Asset Management

  • Compliance Management

  • IT Asset Tracking

Spiceworks' unique features

  • Monitoring

  • Receiving

Kayako

4.0
(156)

Unified customer service platform

Pricing

Starting from

$15/month

Value for money

3.8

0.8

4.6

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

The utter lack of respect I was given as a long time customer was frustrating. I asked to get out of contract in the middle of a year long term for a partial refund.

AR

Anonymous Reviewer

Total

1

64

2

features in common

1

features in common

Kayako's unique features

  • Permission Management

  • Multi-Location

  • Productivity Reporting

  • Feedback Collection

Spiceworks' unique feature

  • Receiving

Freshdesk

4.5
(2,228)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

0.2

4.6

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

1

76

2

features in common

1

features in common

Freshdesk's unique features

  • IVR / Voice Recognition

  • Multi-Language

  • SLA Management

  • Email Integration

Spiceworks' unique feature

  • Receiving

RG System

4.8
(12)

SaaS IT Management Platform for MSP and IT Pros.

Features

Total

0

5

2

features in common

0

features in common

RG System's unique features

  • Backup Management

  • Data Recovery

  • Remote Control

  • Remote Monitoring

Spiceworks' unique features

  • Monitoring

  • Receiving

Pricing

Starting from

$495/year

Value for money

4.2

0.4

4.6

What users say about ManageEngine ServiceDesk Plus' value for money

Very good ITSM software for a low price, alot of features that can be fully customizable, and easy to keep track of what everyone is doing due to an amazing dashboard.

MN

Miguel N.

I absolutely loved the licensing for this system. For a small business, being able to get advanced helpdesk functionality for free was absolutely budget saving.

Christopher J.

Total

1

48

2

features in common

1

features in common

ManageEngine ServiceDesk Plus' unique features

  • Surveys & Feedback

  • Scheduled Reporting

  • Third Party Integration

  • Incident Management

Spiceworks' unique feature

  • Receiving

Zabbix

4.5
(47)

Open source software for IT infrastructure components

Pricing

Value for money

4.6
4.6

What users say about Zabbix's value for money

Price and ease of use once configured makes for a great combination.

NB

Nicholas B.

Free and FOSS keeps the cost down, so that's good. It can monitor so many things - servers, switched, sensors.

AG

Anton G.

Total

1

26

2

features in common

1

features in common

Zabbix's unique features

  • Data Visualization

  • Communication Management

  • Email Notifications

  • Search Functionality

Spiceworks' unique feature

  • Receiving

Nagios XI

4.7
(31)

IT infrastructure monitoring & alerting

Pricing

Starting from

$1995

Value for money

4.3

0.3

4.6

What users say about Nagios XI's value for money

Value for money, easily availablity of pluggins and more stable product.

PK

PAVAN K.

Sily linked to other ticketing tools to be tracked. Cost effective tool for monitoring purpose.

AR

Anonymous Reviewer

Total

1

27

2

features in common

1

features in common

Nagios XI's unique features

  • Escalation Management

  • Customizable Reporting

  • Mobile Alerts

  • SSL Security

Spiceworks' unique feature

  • Receiving

Track-It!

4.1
(70)

Help desk and asset management

Pricing

Starting from

$995

Value for money

4.0

0.6

4.6

What users say about Track-It!'s value for money

The price is great and customer service is fabulous. I would highly recommend this software.

MG

Marsha G.

I highly recommend Track-It! for any organisation that is looking for a helpdesk solution with minimum investment and simplicity to setting it up and using it on daily basis.

MZ

Mutaz Z.

Total

0

3

2

features in common

0

features in common

Track-It!'s unique features

  • Self Service Portal

  • HR Management

  • Asset Management

Spiceworks' unique features

  • Monitoring

  • Receiving

Indeni

4.5
(12)

The Automation Platform for IT

Features

Total

0

5

2

features in common

0

features in common

Indeni's unique features

  • Alerts / Escalation

  • API

  • Automatic Notifications

  • Issue Tracking

Spiceworks' unique features

  • Monitoring

  • Receiving

Dotcom-Monitor

4.6
(51)

Site Uptime | Page Speed | App Functionality

Pricing

Starting from

$9.99/month

Value for money

4.1

0.5

4.6

What users say about Dotcom-Monitor's value for money

This was an easy software to get set up and testing. The price was good and the staff was very helpful.

MW

MICHAEL W.

The reliability is the best feature of this product. Ve tested it numerous times and it's always on the money.

VA

Vrej A.

Total

2

6

2

features in common

2

features in common

Dotcom-Monitor's unique features

  • Diagnostic Tools

  • Uptime Monitoring

  • Corrective Actions

  • API

Spiceworks' unique features

  • No unique features

Pricing

Starting from

€6.30/month

Value for money

3.9

0.7

4.6

What users say about Pingdom's value for money

It is also a great tool for determining root cause of the issue, or as a jumping off point for further investigation.

PE

Philip E.

Great service, but hard on the small business budget.

AR

Anonymous Reviewer

Total

2

4

2

features in common

2

features in common

Pingdom's unique features

  • Anti Virus

  • API

Spiceworks' unique features

  • No unique features

OpenNMS

5.0
(2)

Open source network management application

Features

Total

1

3

2

features in common

1

features in common

OpenNMS's unique features

  • Charting

  • Performance Reports

Spiceworks' unique feature

  • Receiving

osTicket

4.3
(39)

Customer support ticket system

Pricing

Value for money

4.8

0.2

4.6

What users say about osTicket's value for money

Only for companies that have almost zero budget but have a good developer in-house.

Alejandro H.

OsTicket is extremely versatile, and for the SMB market (or for a small dev team) it is a very powerful tool with the ability to extremely customize the tool, all with no price tag.

CP

Chau P.

Total

0

5

2

features in common

0

features in common

osTicket's unique features

  • Custom Fields

  • Custom Forms

  • Self Service Portal

  • Web Forms

Spiceworks' unique features

  • Monitoring

  • Receiving