Spiceworks Alternatives

Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more. Read more about Kaseya VSA

Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid

Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management from ConnectWise Automate. Read more about ConnectWise Automate

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools. Read more about Freshservice ServiceDesk

Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. Read more about Samanage The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years.

Pulseway is the easiest and most efficient way to take control of your IT environment. Read more about Pulseway

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests. Read more about ManageEngine ServiceDesk Plus

PRTG monitors your network 24/7 to timely alert you to issues before they become emergencies.  Read more about PRTG Network Monitor

Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure. Read more about Site24x7

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything with one application to allow superior service delivery, know your business better, discover full-visibility billing, and handle handoffs without hiccups. Read more about ConnectWise Manage From projects to services, marketing, sales, and finance, ConnectWise Manage brings it all together.

InvGate Assets is an automated network inventory, asset discovery, software deployment and license compliance management solution. Read more about InvGate Assets

Everything you need to monitor your website With Pingdom’s website monitoring you’ll be the first to know when your website is down, and you’ll stay on top of your website’s performance. Monitoring your websites and servers is a smart decision. Read more about Pingdom

Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents. Read more about Freshdesk

All-in-One SaaS for MSPs and IT Support Companies Combining RMM, PSA & Remote Control. Atera's Pricing Is Pay Per User Based, With Unlimited Devices. Read more about Atera

RG System is the unique full SaaS solution that enables the user to monitor its IT infrastructure, secure it and backup its data from an all-in-one Dashboard. Read more about RG System

Indeni makes it easy to manage the infrastructure of digital businesses. With Indeni Knowledge and Indeni Insight, companies can create an infrastructure that is adaptable to change. Our deep set of integrations to critical devices, built-in automation, and easy to read remediation instructions arm IT with the knowledge they need to move from reacti… Read more about Indenive to proactive infrastructure management. By analyzing billions of data points per day and gathering knowledge from thousands of IT professionals, Indeni minimizes business disruption and maximizes their contribution.

AlertBot is an industry leader in website and server monitoring service. AlertBot monitors websites and internet servers with the goal of gathering performance data and alerting the company of failures. The performance data is graphed and trended to help IT professionals make educated IT decisions. Read more about AlertBot Website Monitoring When a website or servers fails, AlertBot immediately diagnosis the problem from multiple geographic test locations and sends instant alerts via email, SMS and automated voice calls. Key features include: Download & verify pages, Test form submission, Testing multiple page variations, error diagnostics, error screenshots, performance tracking, interactive reports, unlimited alert contacts, alert escalation levels, multiple geographic locations, full control panel, remote test kit. Getting started with AlertBot is easy. There is no software to install, no systems to maintain, no IT resources to waist.

Uptime.com monitors your website’s availability and performance at one-minute intervals across 6 continents. Receive critical insights on your site's infrastructure and make data-driven optimizations to improve end-user experience. We offer 16 types of checks to monitor website and mobile app uptime… Read more about Uptime.com

Zabbix offers great performance for data gathering and can be scaled to very large environments. Distributed monitoring options are available with the use of Zabbix proxies. Zabbix comes with a web-based interface, secure user authentication and a flexible user permission schema. Read more about Zabbix Polling and trapping is supported, with native high performance agents gathering data from virtually any popular operating system; agent-less monitoring methods are available as well.

Monitor your IT infrastructure, spot problems before they occur, know immediately when problems arise, share availability data with stakeholders, detect security breaches, plan & budget for IT upgrades, reduce downtime & business losses. Read more about Nagios XI

WhatsUp Application Performance Monitor consolidates systems, network, application & end-user experience monitoring in a unified dashboard for problem diagnosis. Read more about WhatsUp Gold

Uptime Cloud Monitor provides essential monitoring capabilities, giving you everything you need to identify and react to cloud infrastructure issues. Understanding the complex nature of today’s IT infrastructures, we include out-of-the-box and fully customizable dashboards. Read more about Uptime Cloud Monitoring

SolarWinds Network Performance Monitoring software makes it easy to quickly detect, diagnose, and resolve performance issues before outages occur. SolarWinds Network Performance Monitor is an affordable, easy to use tool that delivers real-time views and dashboards that enable you to visually track and monitor network performance at a glance. Read more about SolarWinds Network Performance Monitor Plus, using dynamic network topology maps and automated network discovery, you can deploy and keep up with your evolving network without breaking a sweat.

Dotcom-Monitor instantly alerts you when your website has problems. Detailed diagnostics enable you to take quick corrective action and see troubling trends, bottlenecks and intermittent issues clearly. We monitor externally, from the end user's perspective, ensuring your website and web applications perform properly 24x7. Read more about Dotcom-Monitor

Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one central… Read more about Track-It!ized system.

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako

osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. Read more about osTicket You use the auto-assigner and auto-responder to set repeated workflows and actions for certain ticket types. The free customer support app also offers a customer self-service portal and dashboard reports.

Gain a 360 view into your network with centralized and remote agent monitoring. PacketTrap RMM empowers you to securely monitor and manage your data center, corporate office, remote location or partner's cloud from a single dashboard. Be the first to know about bandwidth issues, performance degradation, server and device failures and connectivity p… Read more about PacketTrap RMMroblems. Quickly become productive. PacketTrap RMM sets up in minutes and auto-discovers system resources and their metrics, including hardware, operating systems, virtualization, databases, middleware, applications and services. Download and try PacketTrap RMM for free. Get started now!

OpenNMS is an award winning network management application platform with a long track record of providing solutions for enterprises and carriers.  Read more about OpenNMS

The Belarc Advisor creates a detailed and accurate profile of your installed software, hardware and security configurations. Free for personal use. Read more about Belarc Advisor

CID makes computer monitoring easy. CID elegantly represents all of your networked computers as a starfield. Each star is determined by a computer’s vital health stats. With CID’s intuitive interface, IT consultants, business owners, and project managers can quickly diagnose problems and prevent future errors. Read more about CID Go to cidverse.com to learn about how CID can work for you.

SolarWinds Remote Monitoring & Management offers patch, AV and backup management, automation, service desk, lightning fast remote control, & more. Read more about SolarWinds RMM

NinjaRMM is a security-centric remote monitoring & management platform that enables the automation of IT infrastructure management & cloud network monitoring. Read more about NinjaRMM

Alerts, notifications and incident management service for dev and ops teams (development and operations) integrated with monitoring tools and push notifications. Read more about OpsGenie

Sumo Logic is a log management and data analytics software that creates manageable information based on data feeds. Sumo Logic assesses server, application and website performances by creating graphs and charts based on their activities. This information displayed then enables you to create alerts once data reaches certain levels which in turn notif… Read more about Sumo Logicy you of potential threats/downtime. Sumo Logic comes complete with a freemium version and two additional upgradeable plans on top. There is also a Sumo Logic team on call to assist with the application setup and support - also available to help you scale your platform up and down. Multiple video tutorials, whitepapers, customer success stories and webinars are also made available for use.

LogicMonitor’s automated SaaS performance monitoring platform provides businesses with end-to-end visibility and actionable metrics to manage today’s sophisticated on-premise, hybrid, and cloud infrastructures. With LogicMonitor, you can: • Act on infrastructure performance data using built-in & customizable dashboards, performance forecasting, &… Read more about LogicMonitorcomplete reporting. • Use built-in workflow capabilities including alerting routing (via phone, email or SMS) & escalation management to improve your IT team’s issue response & resolution time.

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator

Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.

Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in. Read more about Naverisk

Auvik is the most efficient and profitable way to manage network infrastructure. Read more about Auvik

SupaTools is fully integrated ITSM solution based on ITIL principles, which can be deployed as SaaS or on premise, supporting Windows and Linux O/S.  Read more about SupaTools

Datadog is a monitoring service for IT, Dev & Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into a unified view of IT infrastructure. Datadog's capabilities are provided on a SaaS-based data analytics platform that enables multiple teams to work collaborativ… Read more about Datadogely on infrastructure issues. Offering 120+ turnkey integrations and a robust API, Datadog bridges together metrics & events from every component in the environment to provide teams with graphing, correlation and data analytics. The product enables a single view across on-premise and cloud deployments. This holistic view of an enterprise’s IT is becoming more critical with the ever increasing amount of data and devices within organizations Try Datadog for free: http://go.datadoghq.com/free-trial-GetApp

VIZOR is a powerful system for delivering full IT asset management with integrated and optional asset management, helpdesk and software asset management. Read more about VIZOR HelpDesk & Assets

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources

AlarmsOne is a SaaS-based IT alert management tool that integrates with all IT management applications so that all IT alerts can be managed in one console. Read more about ManageEngine AlarmsOne

Wrike is a collaboration & project management tool that helps users manage projects from start to finish, providing full visibility and control over tasks. Read more about Wrike

Webroot SecureAnywhere Business Endpoint Protection secures users and devices across all the stages of a cyberattack. Read more about Webroot®

TitanHQ's WebTitan web filter is a DNS based web content filtering tool that blocks malware, ransomware and phishing attempts, and provides web content control. Read more about WebTitan

LogMeIn Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy & automate routine IT tasks for any PC or Mac from anywhere, via any device. Read more about LogMeIn Central

AdRem NetCrunch is an agentless network monitoring & management system with which SMBs can monitor bandwidth, availability, performance, services & traffic flow. Read more about AdRem NetCrunch

JumpCloud is a Directory-as-a-Service (DaaS) platform which helps to securely manage and connect an organization's users to their systems, applications, files, and networks through a single set of credentials—regardless of platform, provider, protocol, or location… Read more about JumpCloud DaaS

NetHelpDesk is provides ITIL aligned service desk software that can be installed on premise or in the cloud. Read more about NetHelpDesk

OpManager is an easy-to-use network management product that offers a single console solution to manage the complete IT network of any organization. Read more about ManageEngine OpManager

Uptrends is a SaaS-based monitoring tool that allows organizations of all sizes to remotely watch and manage the uptime, performance, and functionality of websites, web applications, APIs, and servers via real-time data dashboards, real & synthetic user monitoring, alerting, and mobile app support… Read more about Uptrends

Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24

We offer three products to manage customer support for all size business. 1) Multi channel help desk software 2) Satellite help desk (Multi company help desk ) 3) Service desk software (PINKVerify Certified - ITIL / ITSM Complaint) Read more about Vision Helpdesk

Monitis provides comprehensive, scalable IT systems monitoring for businesses of all sizes. Monitor websites, servers, applications and much more with Monitis. Read more about Monitis

ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response times and service efficiency. Read more about Serviceaide

InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self service portals, & more. Read more about InvGate Service Desk

Secure, scalable & private enterprise-grade log analysis with ELK. Read more about Logz.io

SolarWinds® Loggly® is a log management and log analysis SaaS solution, part of the SolarWinds DevOps suite of products. Features agent-less setup and powerful, easy-to-use search of many log sources—syslog, app logs, network device logs, and more. Charts and dashboards and alerts to email or popular endpoints like Slack, PagerDuty, Jira, or custom… Read more about Logglywebhooks help monitor app performance, system behavior, key resources, and detect anomalies in your environment. GitHub integration takes you from log event to source code in one click. Free 30-day trial.

IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more. Read more about IT Glue

Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease. Read more about Kaseya BMS

Netwrix Auditor is a visibility software which grants small businesses 360-degree visibility into IT infrastructure changes, data access & system configurations. Read more about Netwrix Auditor

AlertFind is a multi-channel IT alerting and emergency notification system designed to help business community professionals notify employees and run incident management during any emergency with features such as multi-channel delivery, real-time updates, geofencing, multi-language support, and more… Read more about AlertFind

TeamHeadquarters is a unified service desk and project management solution, with tools for managing tickets, resources, assets, teams, timesheets, and more. Read more about TeamHeadquarters

Sentry provides error tracking and crash reporting so every developer can instantly see how their production code affects real users and automatically triage and resolve issues as part of their existing workflow. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected. Read more about Sentry

Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about LogMeIn Rescue

OneLogin’s cloud based identity management platform provides secure single sign-on, multi-factor authentication and directory integration with AD, LDAP. Read more about OneLogin

AVG Antivirus Business Edition is designed to protect business & customer data by securing all important data, from PCs to file servers. Read more about AVG Business Edition

Avast for Business is a cloud-based security software for commercial organizations that helps to protect endpoint devices as well as file and email servers. Read more about Avast for Business

Dhound is a web security monitoring and threat detection system for websites, applications, servers, and clouds, with tools for tracking logins, auditing outgoing traffic, detecting threats, marking trusted sources, monitoring WordPress sites, and setting up alerts for suspicious and warning events. Read more about Dhound

Front provides a simple way for teams to manage email inboxes (sales@, support@, etc), chat, social media, SMS messages in a single collaborative platform. Read more about Front

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent

Job Tracking & Invoicing Functionality Through Your Mobile Device Instant Access to Your Customer Info from any Device - Never Lose Track of Your Jobs or Devices Includes Tools for Quoting, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments, QuickBooks integration, and a growing list of other great features! Let mHe… Read more about mHelpDesklpDesk Help You Win More Jobs! mHelpDesk is perfect for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Pest Control, and many more! We guarantee mHelpDesk will improve your business!

ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing. Read more about ChangeGear Service Desk

Build business applications and database apps quickly and easily. No-coding required. Read more about Kintone

Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more. Read more about Device42

Cloud Management Suite is a cloud-based software management solution that helps managed service providers and businesses in software patching and remote access. Read more about Cloud Management Suite

InternetVista is a web-based software that monitors internet applications and alerts website owners about malfunctions via email, SMS, tweets or RSS feed. Read more about InternetVista

MachMetrics is a site speed monitoring solution which continually tests and monitors the speed of websites from multiple regions and various devices, helping users understand their website’s performance throughout the day, around the world, and on different devices… Read more about MachMetrics

Teramind is an employee tracking software used by companies to monitor the online activity of teams and prevent the misuse of company assets and time. Read more about Teramind

An integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets & smartphones. Read more about ManageEngine Desktop Central

Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more. Read more about Cherwell Service Management

High performance error tracking software built for web and mobile application developers within small to large organizations to efficiently find and fix bugs. Read more about Rollbar

Geckoboard's a quick and easy-to-setup big screen office dashboard software for every team in an online business. It's an unmissable statement of intent and purpose. The real-time view of key business metrics helps teams hit their goals and react to problems faster. Read more about Geckoboard Geckoboard connects directly with the tools you use every day, simply pick your metrics and how you want them visualized - no developer required. Data Connectors include Salesforce, Zendesk, Spreadsheets, Google Analytics, Hubspot, Intercom, Mailchimp and Mixpanel.

Metricly is an adaptive performance and AWS cost monitoring solution for visualizing cloud services, applications, infrastructure, and cloud cost data metrics. Read more about Metricly

RescueAssist is a remote support software that offers solutions for both SMBs as well as enterprises looking to provide advanced remote service levels. The software is used by IT managers, IT consultants, software consultants, MSPs and IT customer support reps to access and control devices remotely and solve technical issues. Read more about RescueAssist RescueAssist offers a complete remote support solution that allows you to access PC, Mac and mobile devices from your desktop or mobile device.

Wix is a website building & publishing platform which helps users create professional websites exactly the way they want, with a drag & drop website editor. Read more about Wix

TeamSupport is a help desk software built for business to business customer support. Stop losing visibility of your customers and not being able to associate tickets to a company? Our easy to use customer database with parent-child relationships, customizable SLAs, and Customer Health Index help you manage tickets at multiple levels to decrease supp… Read more about TeamSupport.comort costs while improving the customer experience. Sick of back and forth emails trying to figure out the actual issue? Our built-in screen recording and video live chat make communicating with customers easier so you can resolve issues faster. Looking for something better? Try our B2B focused collaboration tools, advanced reporting, products & inventory, customer self-service, native integrations, and more.

CloudSploit is an automated security and configuration monitoring tool for Amazon Web Services (AWS) which scans configurations, looking for security concerns. Read more about CloudSploit

Hornetsecurity Spamfilter is a spam filter service designed to help enterprises detect & protect email mailboxes from spam, malware and viruses, with spam recognition & virus detection technology, plus adjustable content filters for unwanted attachments, statistics, encrypted data traffic, and more… Read more about Hornetsecurity Spamfilter

Cryptosense Analyzer is cryptography security auditing software for detecting and fixing vulnerabilities caused by cryptography flaws in apps or infrastructures. Read more about Cryptosense Analyzer

Horangi is a cyber security platform that delivers incident response & threat detection for businesses who lack the time / expertise to monitor these internally. Read more about Horangi

Acunetix is a cyber security solution offering automatic web security testing technology that enables organizations to scan and audit complex, authenticated, HTML5 and JavaScript-heavy websites to detect vulnerabilities such as XSS, SQL Injection, and more… Read more about Acunetix

SolarWinds Threat Monitor is a cloud-based platform built to empower security-minded MSPs & MSSPs with a scalable, unified tool to monitor managed networks for threats and analyze logs against global threat intelligence data. Capabilities include automated response, an alarm engine, and reporting. Read more about SolarWinds Threat Monitor

Included in SmartDraw's all-in-one diagramming software: flowchart software, floor plan maker, org chart software, CAD software, electrical design software, landscaping design software and so much more. With online and offline access, see how SmartDraw is the best Visio and Lucidchart alternative. Read more about SmartDraw

AssetSonar is an IT asset management solution which offers tools for organizing, tracking & reporting on technology hardware & software assets across locations & departments. The online solution allows businesses to track their assets throughout the entire lifecycle from procurement to retirement. Read more about AssetSonar