Spiceworks Alternatives, Competitors & Similar Software

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

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Pricing

Starting from

$79/month

Value for money

4.7

0.1

4.6

What users say about Atera's value for money

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Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.

JS

Joseph S.

They hit the sweet spot. We ditched a system that was costing us more, but price isn’t everything or even the most important thing… We are now doing more with our RMM than ever before.

Bob B.

Features

Total

1

33

2

features in common

1

features in common

Atera's unique features

Customizable Branding
Automatic Backup
Escalation Management
Summary Reports

Spiceworks' unique feature

Receiving

Categories in common

SolarWinds Network Performance Monitor

4.6

(59)

Powerful, Affordable IT Management Software

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Pricing

Starting from

€2180

Value for money

4.0

0.6

4.6

What users say about SolarWinds Network Performance Monitor's value for money

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Excellent product that provides greater value for the money.

HW

Hughes W.

Many things are interesting but comes at a huge cost.

SP

Sachin P.

Features

Total

1

2

features in common

1

features in common

SolarWinds Network Performance Monitor's unique features

No unique features

Spiceworks' unique feature

Receiving

Categories in common

ConnectWise Automate

4.2

(99)

IT Automation for Today’s IT World

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Pricing

Value for money

3.8

0.8

4.6

What users say about ConnectWise Automate's value for money

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LabTech is a great program but they want extra for every feature so it can cost a lot.

AR

Anonymous Reviewer

Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.

SO

Shon O.

Features

Total

1

58

2

features in common

1

features in common

ConnectWise Automate's unique features

Remote Control
Real Time Reporting
Remote Monitoring
Exceptions Management

Spiceworks' unique feature

Receiving

Categories in common

Pulseway

4.7

(148)

All-in-one remote IT monitoring and management platform.

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Pricing

Starting from

$40/month

Value for money

4.7

0.1

4.6

What users say about Pulseway's value for money

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Most features available across all platforms, pricing is great, adding new features on a regular basis is good too.

SS

Shaffi S.

Its easy to monitor whatever we chose. Also it's super cool, to be able to call a costumer, almost at the same time a notification pops up, to tell them, that we are aware of the problem.

JD

Jacob Dahl W.

Features

Total

2

35

2

features in common

2

features in common

Pulseway's unique features

Remote Control
Remote File Access
Server Monitoring
Maintenance Scheduling

Spiceworks' unique features

No unique features

Categories in common

Kaseya VSA

4.1

(181)

IT Systems Management Software for Internal IT and MSPs

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Pricing

Value for money

3.7

0.9

4.6

What users say about Kaseya VSA's value for money

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Significant reduction in operational costs and increase in our ability to deliver value.

Frank V.

We have remote access when we need it and can investigate problems without having to bother users and take over the machine a few times a day.

AR

Anonymous Reviewer

Features

Total

1

41

2

features in common

1

features in common

Kaseya VSA's unique features

Support Ticket Management
Performance Management
Real Time Monitoring
Event Logs

Spiceworks' unique feature

Receiving

Categories in common

SolarWinds Service Desk

4.6

(514)

IT Service Desk & Asset Management Software

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Pricing

Starting from

$19/month

Value for money

4.5

0.1

4.6

What users say about SolarWinds Service Desk's value for money

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However, I still believe that, for a small shop, this product offers the best value for the price and is a great entry-level solution.

AR

Anonymous Reviewer

SUPER easy to use and configure. Being web-based we didn't need to invest in additional hardware resources to host it ourselves and maintenance is no longer a concern.

Erich B.

Features

Total

1

74

2

features in common

1

features in common

SolarWinds Service Desk's unique features

Email Notifications
Geographic Maps
Real Time Notifications
Customer Segmentation

Spiceworks' unique feature

Receiving

Categories in common

Freshservice

4.5

(386)

A complete IT service management (ITSM) tool for business

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Pricing

Starting from

$19/month

Value for money

4.5

0.1

4.6

What users say about Freshservice's value for money

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For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.

AK

Abhinav K.

M still within a trial period, but have been extremely impressed with the software. Working in a non profit pricing is always an issue and the only real concern with the software.

AR

Anonymous Reviewer

Features

Total

1

80

2

features in common

1

features in common

Freshservice's unique features

Gamification
Inventory Management
Real Time Updates
Drag & Drop Interface

Spiceworks' unique feature

Receiving

Categories in common

Uptime.com

4.7

(35)

Uptime & performance monitoring made easy.

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Pricing

Starting from

$8/month

Value for money

4.4

0.2

4.6

What users say about Uptime.com's value for money

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Uptime has a great uptime checking service along with the less common realtime user monitoring (RUM) service. The service could definitely use some polishing, but for the cost, it's really fantastic.

BZ

Brandon Z.

Simple, easy to use best of all excellent pricing.

NM

Naveed M.

Features

Total

2

14

2

features in common

2

features in common

Uptime.com's unique features

Transaction Monitoring
Real Time Reporting
Uptime Monitoring
Customizable Reporting

Spiceworks' unique features

No unique features

Categories in common

Site24x7

4.4

(33)

All-in-one performance monitoring tool for DevOps and IT

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Pricing

Starting from

$9/month

Value for money

4.3

0.3

4.6

What users say about Site24x7's value for money

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We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.

Josh J.

Site24x7: A best in class product at a cost level for small business.

DM

Daniel M.

Features

Total

1

25

2

features in common

1

features in common

Site24x7's unique features

Mobile Alerts
Dashboard Creation
Multiple User Accounts
Status Tracking

Spiceworks' unique feature

Receiving

Categories in common

WhatsUp Gold

4.4

(164)

All-in-one monitoring of your entire infrastructure.

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Pricing

Value for money

4.3

0.3

4.6

What users say about WhatsUp Gold's value for money

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My experience has been pretty good, but as of right now we're looking at other more cost effective options.

AR

Anonymous Reviewer

WUG has been a solid piece of our network for years now, their support team is great and the product does everything we need it to do and more. It is reasonably priced for what you get.

DM

Dustin M.

Features

Total

1

5

2

features in common

1

features in common

WhatsUp Gold's unique features

Server Monitoring
Uptime Monitoring
Remote Monitoring
Real Time Monitoring

Spiceworks' unique feature

Receiving

Categories in common

PRTG Network Monitor

4.6

(113)

Network Monitoring For Serious Professionals

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Pricing

Starting from

$400

Value for money

4.3

0.3

4.6

What users say about PRTG Network Monitor's value for money

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I love the licensing model for PRTG. I can just buy a bulk set of sensors and then I can "spend" those sensors in any way that I like.

AR

Anonymous Reviewer

I would definitely recommend that any Network Administrator looking for a good monitoring tool give this a try before purchasing something that costs twice as much.

IM

Ian M.

Features

Total

1

2

features in common

1

features in common

PRTG Network Monitor's unique features

No unique features

Spiceworks' unique feature

Receiving

Categories in common

Zendesk

4.4

(2,523)

Service-first CRM company that builds support & sales tools

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Pricing

Starting from

$19/month

Value for money

4.1

0.5

4.6

What users say about Zendesk's value for money

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Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Features

Total

1

98

2

features in common

1

features in common

Zendesk's unique features

Disaster Recovery
Email Templates
Support Ticket Management
Multi-Company

Spiceworks' unique feature

Receiving

Categories in common

SysAid

4.5

(332)

Automate IT tasks and workflows with SysAid's ITSM solution

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Pricing

Value for money

4.5

0.1

4.6

What users say about SysAid's value for money

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The few times we have had any issues with the software in all the years the support has been very responsive. Reliable, reasonably priced and excellent customer service.

EP

Edward P.

Cost effective and basic tool for ticketing. This tool does not require any training.

PK

Prachi K.

Features

Total

0

55

2

features in common

0

features in common

SysAid's unique features

Remote Access
Role-Based Permissions
Instant Messaging
Knowledge Base Management

Spiceworks' unique features

Monitoring
Receiving

Categories in common

ConnectWise Manage

4.1

(176)

A PSA Tool Designed To Run Your As-a-Service Business

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Pricing

Value for money

3.9

0.7

4.6

What users say about ConnectWise Manage's value for money

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It's very intuitive and allows for powerful job costing. The software allows for simple project management and greatly enhances project workflow.

JD

James D.

We spent and invested a lot of time ensuring we would get the most out of it, but it just hasnt happened... the issues are too frequent, support to slow and overal a very bad experience.

James V.

Features

Total

2

123

2

features in common

2

features in common

ConnectWise Manage's unique features

Stock Management
Data Import/Export
Deadline Management
Revenue Recognition

Spiceworks' unique features

No unique features

Categories in common

AlertBot Website Monitoring

4.9

(18)

#1 in Website Monitoring

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Pricing

Starting from

$89.95/month

Value for money

4.9

0.3

4.6

What users say about AlertBot Website Monitoring's value for money

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The simplicity and the price. We are very happy with it and I don't think any manager will oppose to the purchase approval, it's so inexpensive.

Gabriele A.

Has worked reliably for years, never had any problems with setup, and pricing is very well scalable. The reports feature is a handy bonus as well.

CP

Colin P.

Features

Total

1

2

features in common

1

features in common

AlertBot Website Monitoring's unique feature

API

Spiceworks' unique feature

Receiving

Categories in common

InvGate Assets

4.7

(12)

Asset Management & Software License Management

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Features

Total

0

6

2

features in common

0

features in common

InvGate Assets' unique features

Asset Lifecycle Management
Asset Management
Compliance Management
IT Asset Tracking

Spiceworks' unique features

Monitoring
Receiving

Categories in common

Kayako

4.0

(156)

Unified customer service platform

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Pricing

Starting from

$15/month

Value for money

3.8

0.8

4.6

What users say about Kayako's value for money

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Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

The utter lack of respect I was given as a long time customer was frustrating. I asked to get out of contract in the middle of a year long term for a partial refund.

AR

Anonymous Reviewer

Features

Total

1

64

2

features in common

1

features in common

Kayako's unique features

Permission Management
Multi-Location
Productivity Reporting
Feedback Collection

Spiceworks' unique feature

Receiving

Categories in common

Freshdesk

4.5

(2,228)

Online helpdesk system and customer service software

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Pricing

Starting from

$19/month

Value for money

4.4

0.2

4.6

What users say about Freshdesk's value for money

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After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Features

Total

1

76

2

features in common

1

features in common

Freshdesk's unique features

IVR / Voice Recognition
Multi-Language
SLA Management
Email Integration

Spiceworks' unique feature

Receiving

Categories in common

RG System

4.8

(12)

SaaS IT Management Platform for MSP and IT Pros.

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Features

Total

0

5

2

features in common

0

features in common

RG System's unique features

Backup Management
Data Recovery
Remote Control
Remote Monitoring

Spiceworks' unique features

Monitoring
Receiving

Categories in common

ManageEngine ServiceDesk Plus

4.3

(150)

Cloud IT Help Desk Software

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Pricing

Starting from

$495/year

Value for money

4.2

0.4

4.6

What users say about ManageEngine ServiceDesk Plus' value for money

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Very good ITSM software for a low price, alot of features that can be fully customizable, and easy to keep track of what everyone is doing due to an amazing dashboard.

MN

Miguel N.

I absolutely loved the licensing for this system. For a small business, being able to get advanced helpdesk functionality for free was absolutely budget saving.

Christopher J.

Features

Total

1

48

2

features in common

1

features in common

ManageEngine ServiceDesk Plus' unique features

Surveys & Feedback
Scheduled Reporting
Third Party Integration
Incident Management

Spiceworks' unique feature

Receiving

Categories in common

Zabbix

4.5

(47)

Open source software for IT infrastructure components

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Pricing

Value for money

4.6

What users say about Zabbix's value for money

Read all reviews

Price and ease of use once configured makes for a great combination.

NB

Nicholas B.

Free and FOSS keeps the cost down, so that's good. It can monitor so many things - servers, switched, sensors.

AG

Anton G.

Features

Total

1

26

2

features in common

1

features in common

Zabbix's unique features

Data Visualization
Communication Management
Email Notifications
Search Functionality

Spiceworks' unique feature

Receiving

Categories in common

Nagios XI

4.7

(31)

IT infrastructure monitoring & alerting

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Pricing

Starting from

$1995

Value for money

4.3

0.3

4.6

What users say about Nagios XI's value for money

Read all reviews

Value for money, easily availablity of pluggins and more stable product.

PK

PAVAN K.

Sily linked to other ticketing tools to be tracked. Cost effective tool for monitoring purpose.

AR

Anonymous Reviewer

Features

Total

1

27

2

features in common

1

features in common

Nagios XI's unique features

Escalation Management
Customizable Reporting
Mobile Alerts
SSL Security

Spiceworks' unique feature

Receiving

Categories in common

Track-It!

4.1

(70)

Help desk and asset management

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Pricing

Starting from

$995

Value for money

4.0

0.6

4.6

What users say about Track-It!'s value for money

Read all reviews

The price is great and customer service is fabulous. I would highly recommend this software.

MG

Marsha G.

I highly recommend Track-It! for any organisation that is looking for a helpdesk solution with minimum investment and simplicity to setting it up and using it on daily basis.

MZ

Mutaz Z.

Features

Total

0

3

2

features in common

0

features in common

Track-It!'s unique features

Self Service Portal
HR Management
Asset Management

Spiceworks' unique features

Monitoring
Receiving

Categories in common

Indeni

4.5

(12)

The Automation Platform for IT

learn more Compare

Features

Total

0

5

2

features in common

0

features in common

Indeni's unique features

Alerts / Escalation
API
Automatic Notifications
Issue Tracking

Spiceworks' unique features

Monitoring
Receiving

Categories in common

Dotcom-Monitor

4.6

(51)

Site Uptime | Page Speed | App Functionality

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Pricing

Starting from

$9.99/month

Value for money

4.1

0.5

4.6

What users say about Dotcom-Monitor's value for money

Read all reviews

This was an easy software to get set up and testing. The price was good and the staff was very helpful.

MW

MICHAEL W.

The reliability is the best feature of this product. Ve tested it numerous times and it's always on the money.

VA

Vrej A.

Features

Total

2

6

2

features in common

2

features in common

Dotcom-Monitor's unique features

Diagnostic Tools
Uptime Monitoring
Corrective Actions
API

Spiceworks' unique features

No unique features

Categories in common

Pingdom

4.4

(55)

Website Monitoring

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Pricing

Starting from

€6.30/month

Value for money

3.9

0.7

4.6

What users say about Pingdom's value for money

Read all reviews

It is also a great tool for determining root cause of the issue, or as a jumping off point for further investigation.

PE

Philip E.

Great service, but hard on the small business budget.

AR

Anonymous Reviewer

Features

Total

2

4

2

features in common

2

features in common

Pingdom's unique features

Anti Virus
API

Spiceworks' unique features

No unique features

Categories in common

OpenNMS

5.0

(2)

Open source network management application

learn more Compare

Features

Total

1

3

2

features in common

1

features in common

OpenNMS's unique features

Charting
Performance Reports

Spiceworks' unique feature

Receiving

Categories in common

osTicket

4.3

(39)

Customer support ticket system

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Pricing

Value for money

4.8

0.2

4.6

What users say about osTicket's value for money

Read all reviews

Only for companies that have almost zero budget but have a good developer in-house.

Alejandro H.

OsTicket is extremely versatile, and for the SMB market (or for a small dev team) it is a very powerful tool with the ability to extremely customize the tool, all with no price tag.

CP

Chau P.

Features

Total

0

5

2

features in common

0

features in common

osTicket's unique features

Custom Fields
Custom Forms
Self Service Portal
Web Forms

Spiceworks' unique features

Monitoring
Receiving

Categories in common