Splashtop Business Access Features

Splashtop Business Access

Remote access solution for professionals and teams

4.79/5 (386 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
Authentication
Chat/Messaging
Collaboration Tools
Communication Management
Customizable Branding
Data Import/Export
Diagnostic Tools
Diagnostics Tools
Drag & Drop
Employee Activity Monitoring
File Management
File Sharing
File Transfer
Live Chat
Mobile Access
Monitoring
Multiple Monitor Access
Multiple User Accounts
Print Management
Real-Time Chat
Remote Access/Control
Remote Monitoring & Management
Remote Printing
Remote Support
Reporting/Analytics
Role-Based Permissions
SSL Security
Screen Recording
Screen Sharing
Secure Data Storage
Secure Login
Session Recording
Session Transfer
Summary Reports
Surveys & Feedback
Two-Factor Authentication
Unattended Access
User Management
Video Chat
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
Authentication
Chat/Messaging
Collaboration Tools
Communication Management
Customizable Branding
Data Import/Export
Diagnostic Tools
Diagnostics Tools
Drag & Drop
Employee Activity Monitoring
File Management
File Sharing
File Transfer
Live Chat
Mobile Access
Monitoring
Multiple Monitor Access
Multiple User Accounts
Print Management
Real-Time Chat
Remote Access/Control
Remote Monitoring & Management
Remote Printing
Remote Support
Reporting/Analytics
Role-Based Permissions
SSL Security
Screen Recording
Screen Sharing
Secure Data Storage
Secure Login
Session Recording
Session Transfer
Summary Reports
Surveys & Feedback
Two-Factor Authentication
Unattended Access
User Management
Video Chat
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
Authentication
Chat/Messaging
Collaboration Tools
Communication Management
Customizable Branding
Data Import/Export
Diagnostic Tools
Diagnostics Tools
Drag & Drop
Employee Activity Monitoring
File Management
File Sharing
File Transfer
Live Chat
Mobile Access
Monitoring
Multiple Monitor Access
Multiple User Accounts
Print Management
Real-Time Chat
Remote Access/Control
Remote Monitoring & Management
Remote Printing
Remote Support
Reporting/Analytics
Role-Based Permissions
SSL Security
Screen Recording
Screen Sharing
Secure Data Storage
Secure Login
Session Recording
Session Transfer
Summary Reports
Surveys & Feedback
Two-Factor Authentication
Unattended Access
User Management
Video Chat
Visit WebsiteCompare App

Mobile apps

iOS App


1,926 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


2,683 reviews

Splashtop Business Access Feature Reviews

25 reviewers had the following to say about Splashtop Business Access's features:

Anonymous
(International Affairs company, 11-50 employees)
Verified Reviewer

Easy-to-use and deploy solution for remote access with super service

2020-12-23

Excellent.

Pros

Multi-monitors management; Easy access from PC to PC remotely; Management of users and access made simple; Quality of service and support.

Cons

Some missing tools compare to Teamviewer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Cara D.

Quick access and easy to use

2019-08-05

During Shareholder lunch meetings we are able to access real time data simply and quickly.

Pros

Whether I'm away from my desk for 10 minutes or for a vacation I can easily login to our network and get work done. The connectivity is excellent as is the accessibility.

Cons

It is a little more difficult to navigate on a phone than a tablet or computer but still much easier than the previous provider we used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Todd G.

Best Remote Software

2020-05-05

Easiest deployment and user experience ever.

Pros

Management is simple, reports are easy to read and digest and monitoring is ideal for our industry.

Cons

I have one user that has had a hard time connecting 100%, but this could be a setting or configuration of the computer.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Angie I.

Awesome software for the now more common "stay at home' worker.

2020-05-08

I had been using another software prior to switching to Splashtop in March, it was a free version because I had only need to access my work computer from home minimally and that was only to access our accounting software, everything else I needed was in the "cloud".

Pros

Super easy to use, with a lot features including fast access anywhere from Windows, Mac, iOS, Android and Chromebook, HD quality, file transferring. remote print, ability to switch between multiple monitors, all for as low as $5/month ($60 per year).

Cons

I access a computer with 2 monitors and will I can switch between the 2, I wish I had an option to make all everything open on one monitor because dragging between the monitors is not the smoothest when you can only have 1 monitor visible at a time.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Splashtop


Hi Angie,

Thank you so much for the scoring and telling us your user experiences. It's truly our pleasure to have an environmental protector/maintainer as one of our customers.

Regarding your feedback, have you tried our monitors switching hotkeys? Here are the articles for your information:

https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360014465512-MULTI-MONITOR

https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360014349892-Splashtop-Business-App-Supported-Shortcuts-Hotkeys

If you would like to have any further assistance, feel free to reach out any time at: https://www.splashtop.com/contact-us. We are at your disposal

Stay healthy and take care!



Read more
Anonymous
A verified reviewer
Verified Reviewer

Cheap for a reason - not many features, and some connections falter.

2018-07-02

Pros

Sessions are encrypted, so this meets HIPAA and other compliance standards.

Cons

There really aren't very many back-end tools that you can use with this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Charles S.

Simple and easy to use remote desktop software.

2017-06-27

Low cost, but a great product.

Pros

Easy to install, ability to set up computer groups, ease of creating user access rights, built-in feature to swap between monitors (if you accessing a system that has multiple monitors)

Cons

It does not display well if you try to remote in from a cell phone. If your connection drops, you have to wait a minute or two before you can log back in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe B.

Replaced RDP

2017-12-14

Pros

Price-performance on the features offered compared to other similar tool is outstanding.

Cons

Separate windows for multi-monitored clients would be a welcome feature addition.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lalo O.

Splashtop is a nice alternative to more mainstream remote desktops

2017-12-20

Access to a remote computer which controls a building management system for a campus.

Pros

I like that ease of use and the high security level. Good to see the list of computers available on the front screen.

Cons

Sometimes when I login, the desktop screen shown for the remote computer is limited in size. Too small to see. Not sure if it's an issue with the software or with the actual remote computer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brent C.

Splashtop Business

2021-03-31

We were having lots of dropped sessions with GoToMyPC.

Pros

This software is faster than GoToMyPC in use, and is MUCH more stable! Users love it.

Cons

The setup process could be a bit clearer, when it comes to access controls for the computer being controlled, but once set up, it's fantastic...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Malcolm T.

Good value, good product and good customer service

2019-07-31

Logmein did not give an option to show the two monitors of my desktop side by side on one screen, to make dragging easy.

Pros

My desktop has two monitors and Splashtop gives the option of switching between the monitors or showing both side by side on one screen.

Cons

I have not yet found any downsides to using Splashtop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin S.

Best bang for the buck

2020-12-14

So far so good. Does what we need at a price we can afford.

Pros

Does everything we needed for remote management of our organizations streaming pc's for remote control and management

Cons

Would like to have just 1 app type not separate manager and remote apps

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Edward T.

Great business tool

2019-08-02

I access our shipping computer to monitor function, track progress and take the steps needed to invoice our customers.

Pros

It was easy to install and easy to use.

Cons

None. It works as it was described and promised.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Slawomir S.

simple, fast and cheap

2018-04-25

Remote quick access to computers, very fast and easy to use.

Pros

Price performance ratio, computer grouping, android application, file transfer, multi monitor support

Cons

Sometimes streamer hangs and cannot connect to computer, sometimes streamer log out from account and computer is not visible

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel H.

How to get the best bang for your remote access buck!

2020-05-07

My users, as well as myself, enjoy the simplicity and ease of use of this software and how it gets out of the way and allows us to concentrate on our workflow.

Pros

This product was very easy to deploy, setup and install for the administrator as well as the end users.

Cons

The ability to show only online/active computers and users on the web portal management/sessions page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Splashtop


Hi Daniel,

Thank you for the rating. I am Antonia from Customer Success team at Splashtop.

We take great pride in the simplicity and capability of our software. It's our pleasure to have a surveying and mapping business on board.

Regarding your feedback, may we know more about your concern? So that we will be able to know how to improve us to deliver our next level of remote access software. Please share with us at Feedback@splashtop.com

Thanks again and looking forward to hearing from you soon ;-)

Stay healthy and take care!

Read more
Michael B.

Splashtop - Probably the one you should choose!

2019-07-31

There were few programs that support remote printing to local printers, and my management needed this feature. Splashtop was always an option on list, but having this feature put it right up there.

Pros

I can print from my remote computer (that I am controlling from say, my laptop), and have it come out from the printer on my laptop.

Cons

You have to download the connector, streamer, whatever they want to call it, if you want to remotely control that device.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jerry M.

Worked Great

2020-05-05

Great

Pros

Remote printing features.Ease of Use and features

Cons

Split screen on dual monitors hard for end users to get working

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica P.

Keeping us connected

2020-07-08

Transferring data is easy as well.

Pros

That I can access either of my computers on my IPAD or phone.

Cons

only access 2 computers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Splashtop


Hi Jessica,

Thanks a lot for the rating and review. Splashtop is suitable for use in a variety of business scenarios. We support multiple devices and systems. Splashtop does not only remote access from mobile devices but also remoting into iOS and Android devices for those who need immediate assistance whenever/wherever they are.

Thanks again for choosing Splashtop!


Regards,
Antonia Wang
Splashtop Customer Success team

Read more
Jonathan P.

Affordable Remote Access

2020-12-13

Great, easy to install and use.

Pros

It allows iOS users to switch between and other apps without the remote connection dropping. It's easy to switch between multiple screens and use the mouse.

Cons

It doesn't have as many features as TeamViewer, but I wasn't using those extra features.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Veterinary company, 11-50 employees)
Verified Reviewer

Amazing product!!

2020-06-01

Pros

There isn't any lag time or distortion with the connection and very easy to use.

Cons

It would be great to have an easier process for transferring files, maybe just a drag and drop?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Splashtop


Hello,


Thank you so much for the rating and review.

For drag and drop file transferring, please log into my.splashtop.com as the team owner then navigate to Management > Settings. Here's the relevant article for your reference: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725323-FILE-TRANSFER

If you would like to have further assistance, please contact us at support-business@splashtop.com

Thanks again for being our customer!

Regards,
Antonia Wang
Splashtop Customer Success team

Read more
Wanda W.

Splashtop Business Pro

2020-12-03

Very worth the price, have had no problems once it was set up

Pros

Makes my job easier to get reports from our satellite clinic, I no longer have to wait for someone there to have time, or make the drive to the other clinic.

Cons

Was difficult to set up a second user. I did figure it out, but it was confusing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ruth K.

Must-have software for remote workers!

2020-05-13

When NY shutdown and our "essential" business had to reduce the number of workers at the office, I was left scrambling to find a solution for accessing my computer (and the company's network) from home.

Pros

Love the drag-and-drop file transfer feature, it's saved me the hassle of going into work to copy files to a removable hard drive.

Cons

Very minor issue, but there are times when the connection is slow (maybe 1 out of 10 times).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wilfredo P.

Great Remote app

2020-07-19

Remote connection for customers at any time.

Pros

Price and easy to use for the end users.

Cons

sometimes controlling the other computer when installing apps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Splashtop


Hi Wilfredo,

Thanks a lot for the review and rating. We've been dedicating to deliver the best value remote access and support solutions to our customers. We are so glad to hear your comment.

Our Splashtop On-Demand Support (SOS) has the feature that allows to elevate to admin privilege. Here's the relevant article for your reference: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360002438071-Connecting-with-Admin-Rights

Please feel free to contact us if you need our assistance.

Thanks again for choosing Splashtop!


Regards,
Antonia Wang
Splashtop Customer Success team

Read more
Vicki L.

Easy and Affordable

2021-01-10

It's easy and so affordable.

Pros

How easy it was to gain remote control of my clients computer and keep access to their pc so I can work when they are not using computers

Cons

I would like to see a one-time code access for clients who do not want to give me control of their pc for an extended period of time.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Splashtop Business has been a reliable, cost-effective solution for me.

2018-04-24

Remote access features and performance meet my needs at reasonable cost.

Pros

High quality remote access, including sound and access to multiple monitors, and apps.

Cons

Yearly licensing. Access by client app only.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Joseph A.

Overseeing

2019-07-29

I like it. It also helps me to shut down computers from a distance.

Pros

I use the software to monitor students taking exams on computers

Cons

sometimes the user has the compter mouse frozen

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more