Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Splashtop Business Access's features:
Excellent.
Pros
Multi-monitors management; Easy access from PC to PC remotely; Management of users and access made simple; Quality of service and support.
Cons
Some missing tools compare to Teamviewer.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
During Shareholder lunch meetings we are able to access real time data simply and quickly.
Pros
Whether I'm away from my desk for 10 minutes or for a vacation I can easily login to our network and get work done. The connectivity is excellent as is the accessibility.
Cons
It is a little more difficult to navigate on a phone than a tablet or computer but still much easier than the previous provider we used.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Easiest deployment and user experience ever.
Pros
Management is simple, reports are easy to read and digest and monitoring is ideal for our industry.
Cons
I have one user that has had a hard time connecting 100%, but this could be a setting or configuration of the computer.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
I had been using another software prior to switching to Splashtop in March, it was a free version because I had only need to access my work computer from home minimally and that was only to access our accounting software, everything else I needed was in the "cloud".
Pros
Super easy to use, with a lot features including fast access anywhere from Windows, Mac, iOS, Android and Chromebook, HD quality, file transferring. remote print, ability to switch between multiple monitors, all for as low as $5/month ($60 per year).
Cons
I access a computer with 2 monitors and will I can switch between the 2, I wish I had an option to make all everything open on one monitor because dragging between the monitors is not the smoothest when you can only have 1 monitor visible at a time.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Angie,
Thank you so much for the scoring and telling us your user experiences. It's truly our pleasure to have an environmental protector/maintainer as one of our customers.
Regarding your feedback, have you tried our monitors switching hotkeys? Here are the articles for your information:
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360014465512-MULTI-MONITOR
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360014349892-Splashtop-Business-App-Supported-Shortcuts-Hotkeys
If you would like to have any further assistance, feel free to reach out any time at: https://www.splashtop.com/contact-us. We are at your disposal
Stay healthy and take care!
Pros
Sessions are encrypted, so this meets HIPAA and other compliance standards.
Cons
There really aren't very many back-end tools that you can use with this software.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Low cost, but a great product.
Pros
Easy to install, ability to set up computer groups, ease of creating user access rights, built-in feature to swap between monitors (if you accessing a system that has multiple monitors)
Cons
It does not display well if you try to remote in from a cell phone. If your connection drops, you have to wait a minute or two before you can log back in.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Price-performance on the features offered compared to other similar tool is outstanding.
Cons
Separate windows for multi-monitored clients would be a welcome feature addition.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Access to a remote computer which controls a building management system for a campus.
Pros
I like that ease of use and the high security level. Good to see the list of computers available on the front screen.
Cons
Sometimes when I login, the desktop screen shown for the remote computer is limited in size. Too small to see. Not sure if it's an issue with the software or with the actual remote computer.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
We were having lots of dropped sessions with GoToMyPC.
Pros
This software is faster than GoToMyPC in use, and is MUCH more stable! Users love it.
Cons
The setup process could be a bit clearer, when it comes to access controls for the computer being controlled, but once set up, it's fantastic...
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Logmein did not give an option to show the two monitors of my desktop side by side on one screen, to make dragging easy.
Pros
My desktop has two monitors and Splashtop gives the option of switching between the monitors or showing both side by side on one screen.
Cons
I have not yet found any downsides to using Splashtop.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
So far so good. Does what we need at a price we can afford.
Pros
Does everything we needed for remote management of our organizations streaming pc's for remote control and management
Cons
Would like to have just 1 app type not separate manager and remote apps
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
I access our shipping computer to monitor function, track progress and take the steps needed to invoice our customers.
Remote quick access to computers, very fast and easy to use.
Pros
Price performance ratio, computer grouping, android application, file transfer, multi monitor support
Cons
Sometimes streamer hangs and cannot connect to computer, sometimes streamer log out from account and computer is not visible
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
My users, as well as myself, enjoy the simplicity and ease of use of this software and how it gets out of the way and allows us to concentrate on our workflow.
Pros
This product was very easy to deploy, setup and install for the administrator as well as the end users.
Cons
The ability to show only online/active computers and users on the web portal management/sessions page.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Daniel,
Thank you for the rating. I am Antonia from Customer Success team at Splashtop.
We take great pride in the simplicity and capability of our software. It's our pleasure to have a surveying and mapping business on board.
Regarding your feedback, may we know more about your concern? So that we will be able to know how to improve us to deliver our next level of remote access software. Please share with us at Feedback@splashtop.com
Thanks again and looking forward to hearing from you soon ;-)
Stay healthy and take care!
There were few programs that support remote printing to local printers, and my management needed this feature. Splashtop was always an option on list, but having this feature put it right up there.
Pros
I can print from my remote computer (that I am controlling from say, my laptop), and have it come out from the printer on my laptop.
Cons
You have to download the connector, streamer, whatever they want to call it, if you want to remotely control that device.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Great
Pros
Remote printing features.Ease of Use and features
Cons
Split screen on dual monitors hard for end users to get working
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Transferring data is easy as well.
Pros
That I can access either of my computers on my IPAD or phone.
Cons
only access 2 computers
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Jessica,
Thanks a lot for the rating and review. Splashtop is suitable for use in a variety of business scenarios. We support multiple devices and systems. Splashtop does not only remote access from mobile devices but also remoting into iOS and Android devices for those who need immediate assistance whenever/wherever they are.
Thanks again for choosing Splashtop!
Regards,
Antonia Wang
Splashtop Customer Success team
Great, easy to install and use.
Pros
It allows iOS users to switch between and other apps without the remote connection dropping. It's easy to switch between multiple screens and use the mouse.
Cons
It doesn't have as many features as TeamViewer, but I wasn't using those extra features.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
There isn't any lag time or distortion with the connection and very easy to use.
Cons
It would be great to have an easier process for transferring files, maybe just a drag and drop?
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hello,
Thank you so much for the rating and review.
For drag and drop file transferring, please log into my.splashtop.com as the team owner then navigate to Management > Settings. Here's the relevant article for your reference: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725323-FILE-TRANSFER
If you would like to have further assistance, please contact us at support-business@splashtop.com
Thanks again for being our customer!
Regards,
Antonia Wang
Splashtop Customer Success team
Very worth the price, have had no problems once it was set up
Pros
Makes my job easier to get reports from our satellite clinic, I no longer have to wait for someone there to have time, or make the drive to the other clinic.
Cons
Was difficult to set up a second user. I did figure it out, but it was confusing
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
When NY shutdown and our "essential" business had to reduce the number of workers at the office, I was left scrambling to find a solution for accessing my computer (and the company's network) from home.
Pros
Love the drag-and-drop file transfer feature, it's saved me the hassle of going into work to copy files to a removable hard drive.
Cons
Very minor issue, but there are times when the connection is slow (maybe 1 out of 10 times).
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Remote connection for customers at any time.
Pros
Price and easy to use for the end users.
Cons
sometimes controlling the other computer when installing apps.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Hi Wilfredo,
Thanks a lot for the review and rating. We've been dedicating to deliver the best value remote access and support solutions to our customers. We are so glad to hear your comment.
Our Splashtop On-Demand Support (SOS) has the feature that allows to elevate to admin privilege. Here's the relevant article for your reference: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360002438071-Connecting-with-Admin-Rights
Please feel free to contact us if you need our assistance.
Thanks again for choosing Splashtop!
Regards,
Antonia Wang
Splashtop Customer Success team
It's easy and so affordable.
Pros
How easy it was to gain remote control of my clients computer and keep access to their pc so I can work when they are not using computers
Cons
I would like to see a one-time code access for clients who do not want to give me control of their pc for an extended period of time.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Remote access features and performance meet my needs at reasonable cost.
Pros
High quality remote access, including sound and access to multiple monitors, and apps.
Cons
Yearly licensing. Access by client app only.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I like it. It also helps me to shut down computers from a distance.
