Splashtop Business Access Reviews - Page 5

I like that it doesnt really feel like its a remote desktop, more like an extension of my desktop. Barely any lag at all.

The only thing I do not like, is that there are occasions where the full screen does not work and I am unable to see the task bar on the remote desktop.

High quality remote access, including sound and access to multiple monitors, and apps. Licensing model is perfect for my needs. Technical support is very responsive to finding solutions and implementing requested features. Focused on remote access, not unnecessary feature bloat.

Early versions were behind in some features, but has caught up with the most important. Yearly licensing. Access by client app only.

The speed, ease of use from laptop or smart phone but most of all.. pricing is competitive. I’ve used logmein and few others. But hands down what swayed me was pricing

There are no dislikes, I like everything about the service

Splashtop is faster and has better resolution than most remote desktop software solutions. There is an option to view two monitors and print remotely.

Of course, Splashtop, like any other remote desktop software, has a bit of a lag and you can't set it to stay logged in, indefinitely.

I've tried other software for connecting to my clients' computers, but none allowed me to easily transfer files, print to my printer, or switch from one account to another. I like EVERYTHING about this software including the price!

I can't say anything negative about Splashtop!

I'm very happy with how easy Splashtop was to set up my remote devices so I was able to access my desk top from remote at my home PC, on my iPad, or on my iPhone. During these times of having to work remote due to the Covid-19 restrictions, Splashtop allowed me to not miss a beat from my daily actives involved with my work schedule.

one item (which hasn't came up, luckily) is if my desktop at work is not on (ie: we have a power interruption, or someone was to shut down my PC at work) I would not have remote access to it. Which means I would have to drive to the office to start up my desktop, or hope someone is at the office to fire up my computer for me.

This software was essential during the COVID pandemic! It was quick to set up on 30+ computers and the end users quickly adapted to the platform. The option for full screen record is also a great bonus feature.

The training aspect of explaining how video and voice calling through the system was complicated for some users. If there was a best practices module when activating the software I feel end users would have a better experience.

Hi Allison, Thanks for the comment. In response to the recent coronavirus outbreak, Splashtop provides the best WFH solutions for all kinds of business scenarios. For the installation, you could also visit our support page. I believe you will find lots of auxiliary tools for your business. Here's the one for your reference: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/213193383-Installation-Tutorial-Video. If you would like to share more details with us, please contact us at customer-success@splashtop.com Regards, Antonia Wang Splashtop Customer Success team

This was very easy to assess, evaluate and implement for our team. COVID closures were sudden and with minimal training we were able to continue working from home. Dual monitor support was a deal maker.

Installation instructions were difficult for my users they didn't clearly understand what happened where. The remotely managed computers must have the monitors on to be able to use them.

As an independent worker, I use Splashtop to access my computers from different work sites and it works very well and reliably.

Its file transfer function is unable to synchronise the files in directory structures. It either rewrite them or skips the whole. When the directory structure contains gigabytes of data, rewriting is very slow and annoying when only a few files have changed.

The software is easy to use And serves all of my needs. I especially like the file transfer option

Set up was a little difficult. But after installing the software and understanding how it works, there was no problem

My job between others, is educating young students on music production, compotition etc. And part of this is working on their projects in real time. Have you heard orchestral music in mono? Its really difficult and this was my reality until i found splashtop. This is the only program delivering stereo sound and for audio applications this is really precious. I highly recommend.

There is a slight confussion when you try to set it up for the first time cause admin and users don't install the same program. But some google and youtube searching will get you there.

That it was easy to use and more dependable and less complicated than other software that have a higher or even lower price tag. The best one I have used so far.

That I have to take time to write a review.

Splashtop was very easy to use and connects to my work PC easily giving full access to my files and applications in a familiar layout

At the moment there is nothing to criticise about Splashtop as it is doing exactly what we require

Ability to group customers, Clone deployments and connect 99.99 percent of the time. I also like the security when building new users and having to verify via email.

Miss the "Notes" option but you can still get there via the properties tab. The notes area is where I keep passwords for each user.

It was easy to install and easy to use.

None. It works as it was described and promised.

I have tried many competitors of this product and have not liked any of them. They all had their shortcomings. Splashtop truly exceeded all of our expectations !

I really can not think of one, but if forced to give one, I would say I wish it was free, although it practically is.

Ease of use. This product is as close to standing in front of the remote computer as you can possibly be without physically standing in front of it. Being able to drag and drop files from the host computer to the remote computer is probably the thing I like most but it's only one of many features the product offers.

I haven't found anything that I don't like about using Splashtop

Reasonable pricing model Easy installation

No cons that I've found yet - It just works

I love the interface, that you can transfer files back and forth, and that you can sign on the remote computer without someone having to be at that remote computer.

It was difficult, at first, to get the software to connect through the firewalls. One chat with Customer Service took care of that.

Hi Darla, Thank you for the score and review. We now have lots of account firms as customers accessing QuickBooks remotely through our software. Here's the web page for your reference: https://www.splashtop.com/accounting For file transferring, we do support "copy and paste" and "drag and drop". Information at https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725323-FILE-TRANSFER Thanks again for choosing Splashtop! Regards, Antonia Wang Splashtop Customer Success team

This software is easy to use and reliable.

When a computer is protected with Bitlocker at boot time, it is not possible to restart it and login again with Splashtop. It is necessary to acces physically the computer to enter the Bitlocker code, but I don't think ther is any solution.

Straight forward set up. Easy to connect.

Permissions for sharing computers was a little confusing to set up but support was very helpful.

It lets me use my office PC from home and vice versa. Sometimes that just comes in handy.

Nothing I can think of. It works well for me.

when an employee has computer question i don't have to go lean over there shoulder. i just remote in

the software does everything i need it to do