Explore a recommended list of Spoke alternatives for your business in 2018. Compare alternatives to Spoke side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
A complete IT service management (ITSM) tool for business
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools. Read more about Freshservice ServiceDesk
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.
Communifire is an enterprise social collaboration platform which empowers employees to share ideas & collaborate on content while still retaining control over who can do & see what. Everything a group needs is in one place with updates on all groups coming to users in one place too.Read more about Communifire
Digital workplace collaboration & social intranet platform
Happeo is an all-in-one digital workplace platform that enables internal communicators, IT teams and managers to engage, inform and connect with employees through unified intranet, social networking, and collaboration tools which work seamlessly with Google Suite.Read more about Happeo
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid
Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more.Read more about Kaseya VSA
ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything with one application to allow superior service delivery, know your business better, discover full-visibility billing, and handle handoffs without hiccups.Read more about ConnectWise Manage From projects to services, marketing, sales, and finance, ConnectWise Manage brings it all together.
Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity.Read more about Samanage
The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years.
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device.Read more about HarmonyPSA
Gain valuable insight
With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions.
With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability.
Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service.
Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Mobile-first employee communication for large organisations
Staffbase is a employee relationship platform for large, distributed organizations. Easy to use and easy to implement, it features a complete suit of functionality for the effective communicator like news channel, mobile magazine, chat rooms, employee survey and channel management options.Read more about Staffbase
Communication tools & document management for SMBs
Intranet Connections is an intranet software designed to help corporate, financial & healthcare organizations communicate and collaborate, centralize policies & documents, and automate business processes, with employee communication and content management tools, e-forms, workflows, and more… Read more about Intranet Connections
Social, collaborative intranet software for organizations
ThoughtFarmer is a social intranet solution designed to centralize collective intelligence, improve internal communication, promote collaboration, and more. The software includes tools for managing communication, content, assets, documents, recognition, and collaboration.Read more about ThoughtFarmer
Qnnect is a secure internal communication app which focuses on employee engagement, micro-learning and community building using features such as a newsfeed, instant messaging, quizzes, video coaching, analytics, and more. Native mobile apps allow teams to communicate and collaborate on-the-go.Read more about Qnnect
Branded communication platform & task management tool
Speakap is an enterprise social network and communication platform which enables organizations of all sizes to improve engagement with non-desk and customer-facing employees to share new knowledge, ideas, internal achievements, and more. Read more about Speakap
Communication, content and engagement platform for employees
Our People is a mobile-first communication platform for hourly and non-desk workforces, designed to simplify content distribution and engagement for organizations, connecting their entire workforce, soliciting constructive feedback, welcoming new employees, offering a full LMS, and more… Read more about Our People
Sumo Logic is a log management and data analytics software that creates manageable information based on data feeds. Sumo Logic assesses server, application and website performances by creating graphs and charts based on their activities. This information displayed then enables you to create alerts once data reaches certain levels which in turn notif… Read more about Sumo Logicy you of potential threats/downtime.
Sumo Logic comes complete with a freemium version and two additional upgradeable plans on top. There is also a Sumo Logic team on call to assist with the application setup and support - also available to help you scale your platform up and down. Multiple video tutorials, whitepapers, customer success stories and webinars are also made available for use.
Automated SaaS-based monitoring for your IT infrastructure
LogicMonitor’s automated SaaS performance monitoring platform provides businesses with end-to-end visibility and actionable metrics to manage today’s sophisticated on-premise, hybrid, and cloud infrastructures.
With LogicMonitor, you can:
• Act on infrastructure performance data using built-in & customizable dashboards, performance forecasting, &… Read more about LogicMonitorcomplete reporting.
• Use built-in workflow capabilities including alerting routing (via phone, email or SMS) & escalation management to improve your IT team’s issue response & resolution time.
Datadog is a monitoring service for IT, Dev & Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into a unified view of IT infrastructure. Datadog's capabilities are provided on a SaaS-based data analytics platform that enables multiple teams to work collaborativ… Read more about Datadogely on infrastructure issues.
Offering 120+ turnkey integrations and a robust API, Datadog bridges together metrics & events from every component in the environment to provide teams with graphing, correlation and data analytics. The product enables a single view across on-premise and cloud deployments. This holistic view of an enterprise’s IT is becoming more critical with the ever increasing amount of data and devices within organizations
Try Datadog for free: http://go.datadoghq.com/free-trial-GetApp
Directory-as-a-Service for cloud identity management
JumpCloud is a Directory-as-a-Service (DaaS) platform which helps to securely manage and connect an organization's users to their systems, applications, files, and networks through a single set of credentials—regardless of platform, provider, protocol, or location… Read more about JumpCloud DaaS
Automation software for all Professional Service Businesses
Accelo makes it easy to manage all of the client work in your business - from prospect to payment and everything in between, all in one easy-to-use cloud-based app. With powerful features like automatic email capture, calendar and phone sync for automatic time sheets and powerful automated business rules, Accelo lets you focus on more important thin… Read more about Accelogs like growing your business. Try it now for free!
SOC 2-compliant IT documentation management platform
IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.Read more about IT Glue
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives technology adoption and user enablement to enhance productivity and engagement.Read more about Whatfix
Endpoint management for desktops, servers & mobile laptops
LogMeIn Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy & automate routine IT tasks for any PC or Mac from anywhere, via any device.Read more about LogMeIn Central
Digital Workplace Solutions Tailored for Your Business
Digital Workplace solutions that combines employee intranet, collaboration, messaging, learning & 50+ built-in integrations into one seamless system for better business performance. Read more about MangoApps
Elium is a web and mobile platform dedicated to Social Knowledge Management.
Elium offers a better understanding of the context in which information is shared; It gets the right information, to the right people, at the right time by means of fully indexed and tagged content.Read more about Elium
Elium helps connect people and knowledge, create extended teams, generate ideas and improve collaboration and communication. It enhances your capacity to act and move a step ahead by tapping into the uniquely rich knowledge network you create.
Nuclino is a knowledge management and team collaboration platform that enables users to create real-time documents and connect them instantly like a wiki. The solution helps bring team members together by enabling collaboration via workspaces, visual boards, and document sharing.Read more about Nuclino
NanoNotion is a cloud-based idea & knowledge management platform designed to help users collect, share and surface ideas & knowledge using a range of features and functionalities, including crowdsourcing, ratings, collaboration tools, statistics & analytics, selectable metrics, commenting, and more… Read more about NanoNotion
Bloomfire is a socially-enabled knowledge base application with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. Read more about Bloomfire
Litmos LMS is a cloud-based continuous learning suite that is built with learners' experience in mind to engage users with intuitive, consumer-like app functionality. Built-in course, assessment & report builders are powerful & simple to use, & monetizing courses is as easy with a built-in ecommerce tool.Read more about Litmos LMS Litmos is also mobile & secure.
We offer an online training software that is simple and intuitive. Developing and training your employees or clients will never get any easier or more affordable. Just upload existing content, create exams, and track employee progress with easy-to-use reporting tools.Read more about SkyPrep Don't let building courses intimidate you. Create online courses and tests with ease.
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