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SPS Commerce vs Ascent ELM Comparison

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Overview

Category Leaders

SPS Commerce goes beyond EDI technology to take the complexity, cost and risk out of managing trading partner relationships.

Orbit ELM is an enterprise legal management solution that can that manages legal spending and operations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

224

144

39

7

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

So far I love it as it works great, and is very easy to use and user friendly. I wish more of my customers would use this software to make my life easier.

JG

Jan G.

They continue to update and add features that improve on some of their short comings. The customer service / help line is very good.

EC

Eric C.

I like the ability to pre-fill forms , like the ASN form, in the preferences mode, which speeds up the process of filling the ASN out as in many cases, the information stays the same.

dh

doug h.

Pros

Not enoughreviews yet

Cons

Another issue that we seem to have is when there is error in processing a document. The document is tagged as having errors but there is no further information as to what exactly is the issue.

ML

Mimi L.

Was forced on to this product by vendor, vendor was aware of issues. Does not work for our application, very expensive was misled by SPS sales staff.

JH

Jim H.

My business problem is CAUSED by SPS Commerce. We are trying to work through the initial implementation, but it has dragged on for months.

EM

Eric M.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features21
  • API
  • AS2 Capability
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Billable Items Tracking
  • Billing & Invoicing
  • Case Management
  • Case Notes
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Data Connectors
  • Data Transformation
  • Database Support
  • Document Management
  • Document Storage
  • EDI
  • ERP
  • Email Management
  • Exceptions Management
  • Expense Tracking
  • Full Text Search
  • Invoice Management
  • Microsoft Outlook Integration
  • Multiple Format Support
  • Order Management
  • Order Tracking
  • Real Time Analytics
  • Records Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Shipping Management
  • Third Party Integrations
  • Workflow Management
  • Workflow Scheduler
  • Total features21
  • API
  • AS2 Capability
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Billable Items Tracking
  • Billing & Invoicing
  • Case Management
  • Case Notes
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Data Connectors
  • Data Transformation
  • Database Support
  • Document Management
  • Document Storage
  • EDI
  • ERP
  • Email Management
  • Exceptions Management
  • Expense Tracking
  • Full Text Search
  • Invoice Management
  • Microsoft Outlook Integration
  • Multiple Format Support
  • Order Management
  • Order Tracking
  • Real Time Analytics
  • Records Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Shipping Management
  • Third Party Integrations
  • Workflow Management
  • Workflow Scheduler

Integrations

  • Total integrations46
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations2
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk