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SPS Commerce vs Uptime Cloud Monitoring Comparison

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Overview

Category Leaders

SPS Commerce goes beyond EDI technology to take the complexity, cost and risk out of managing trading partner relationships.

Providing web monitoring peace of mind to thousands of businesses.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

225

143

39

7

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.7

5

4

3

2

1

28

3

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

So far I love it as it works great, and is very easy to use and user friendly. I wish more of my customers would use this software to make my life easier.

JG

Jan G.

They continue to update and add features that improve on some of their short comings. The customer service / help line is very good.

EC

Eric C.

I like the ability to pre-fill forms , like the ASN form, in the preferences mode, which speeds up the process of filling the ASN out as in many cases, the information stays the same.

dh

doug h.

Pros

Love it, it monitors really great, the emails send never end up in my spambox and the sms service is reasonable quick, nice for monitoring during the night, just a quick sms on your smartwatch.

PZ

Paul Z.

This is very useful for us as we're able to identify and resolve issues very quickly. Being able to personalize the look and feel of our website monitoring system is also very important for us.

AR

Anonymous Reviewer

This balance of easy-of-use and powerful extensibility is exactly what my team was looking for. I'm glad we stumbled across this product.

SK

Saransh K.

Cons

Another issue that we seem to have is when there is error in processing a document. The document is tagged as having errors but there is no further information as to what exactly is the issue.

ML

Mimi L.

Was forced on to this product by vendor, vendor was aware of issues. Does not work for our application, very expensive was misled by SPS sales staff.

JH

Jim H.

My business problem is CAUSED by SPS Commerce. We are trying to work through the initial implementation, but it has dragged on for months.

EM

Eric M.

Cons

When looking al all ping check down checks show as red but the line graph graphic is in the middle vs at the bottom for indicating no communication or dead ping.

MT

Millard T.

This complicates monitoring SaaS and leaves the product useless for SLA and OLA calculations.

Deon W.

I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites.

Wes B.

  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features21
  • API
  • AS2 Capability
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Availability Testing
  • Compliance Management
  • Customizable Reports
  • Data Connectors
  • Data Transformation
  • Database Support
  • EDI
  • ERP
  • Event Logs
  • Exceptions Management
  • FTP Monitoring
  • Incident Management
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Monitoring
  • Multiple Format Support
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting/Analytics
  • Returns Management
  • Shipping Management
  • Status Tracking
  • Third Party Integrations
  • Transaction Monitoring
  • Uptime Reporting
  • Workflow Scheduler
  • Total features19
  • API
  • AS2 Capability
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Availability Testing
  • Compliance Management
  • Customizable Reports
  • Data Connectors
  • Data Transformation
  • Database Support
  • EDI
  • ERP
  • Event Logs
  • Exceptions Management
  • FTP Monitoring
  • Incident Management
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Monitoring
  • Multiple Format Support
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting/Analytics
  • Returns Management
  • Shipping Management
  • Status Tracking
  • Third Party Integrations
  • Transaction Monitoring
  • Uptime Reporting
  • Workflow Scheduler

Integrations

  • Total integrations46
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations13
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk