SPS Commerce Features

SPS Commerce

Full-service EDI solutions for retail

4.27/5 (425 reviews)

Competitor Feature Comparison

API
AS2 Capability
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Archiving & Retention
Assessment Management
Campaign Analytics
Campaign Management
Cataloging/Categorization
Categorization/Grouping
Channel Management
Collaboration Tools
Compliance Management
Customizable Categories
Data Connectors
Data Storage Management
Data Transformation
Database Support
Drag & Drop
EDI
ERP
Event Tracking
Exceptions Management
Filtering
Forecasting
Mobile Access
Multi-Channel Management
Multiple Format Support
Online Catalog
Order Management
Order Processing
Order Tracking
Performance Management
Point of Sale (POS)
Product Catalog
Product Data Management
Progress Reports
Progress Tracking
Purchase Order Management
Real Time Analytics
Reporting/Analytics
Retail Inventory Management
Returns Management
Sales Orders
Search/Filter
Shipping Management
Supplier Management
Third Party Integrations
Transaction History
Transaction Monitoring
Trend Analysis
Version Control
Visual Analytics
Workflow Scheduler
eCommerce Management
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API
AS2 Capability
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Archiving & Retention
Assessment Management
Campaign Analytics
Campaign Management
Cataloging/Categorization
Categorization/Grouping
Channel Management
Collaboration Tools
Compliance Management
Customizable Categories
Data Connectors
Data Storage Management
Data Transformation
Database Support
Drag & Drop
EDI
ERP
Event Tracking
Exceptions Management
Filtering
Forecasting
Mobile Access
Multi-Channel Management
Multiple Format Support
Online Catalog
Order Management
Order Processing
Order Tracking
Performance Management
Point of Sale (POS)
Product Catalog
Product Data Management
Progress Reports
Progress Tracking
Purchase Order Management
Real Time Analytics
Reporting/Analytics
Retail Inventory Management
Returns Management
Sales Orders
Search/Filter
Shipping Management
Supplier Management
Third Party Integrations
Transaction History
Transaction Monitoring
Trend Analysis
Version Control
Visual Analytics
Workflow Scheduler
eCommerce Management
Visit WebsiteCompare App
API
AS2 Capability
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Archiving & Retention
Assessment Management
Campaign Analytics
Campaign Management
Cataloging/Categorization
Categorization/Grouping
Channel Management
Collaboration Tools
Compliance Management
Customizable Categories
Data Connectors
Data Storage Management
Data Transformation
Database Support
Drag & Drop
EDI
ERP
Event Tracking
Exceptions Management
Filtering
Forecasting
Mobile Access
Multi-Channel Management
Multiple Format Support
Online Catalog
Order Management
Order Processing
Order Tracking
Performance Management
Point of Sale (POS)
Product Catalog
Product Data Management
Progress Reports
Progress Tracking
Purchase Order Management
Real Time Analytics
Reporting/Analytics
Retail Inventory Management
Returns Management
Sales Orders
Search/Filter
Shipping Management
Supplier Management
Third Party Integrations
Transaction History
Transaction Monitoring
Trend Analysis
Version Control
Visual Analytics
Workflow Scheduler
eCommerce Management
Visit WebsiteCompare App

SPS Commerce Feature Reviews

25 reviewers had the following to say about SPS Commerce's features:

Anonymous
(Luxury Goods & Jewelry company, 11-50 employees)

Overall very good.

2018-06-28

The software was able to integrate with our company's ERP system to process EDI documents quickly and with little to no errors.

Pros

I also like the dashboard feature when you log in.

Cons

I can't access or see the raw EDI data for documents.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brittany N.

SPS Commerce is the real deal for EDI full service

2021-04-12

Reporting and workflow management has been a game changer.

Pros

Availability of workflow scheduler tool is a great thing since it is easy to automate workforce.

Cons

I only dislike how SPS Commerce fails to allocate free trial and free version, although they are cost-effective.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lloyd M.

Great Software, Great Support

2020-05-14

We found Data Masons’ experience with Microsoft AX 2012 and D365 to be a real plus and found Data Masons to be a great partner as we made the conversion.

Pros

We’ve found the Vantage Point software to be very easy to use, particularly in monitoring daily activity.

Cons

We expect any minor issues we’ve seen with Vantage Point software will be resolved when we upgrade to the latest version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Blake G.

Great Hands On Product

2019-12-06

I can easily monitor and manage my EDI flow and Processes from one place and make adjustments on the fly if necessary.

Pros

You can control Inbound and outbound transmission as well as alter or edit maps etc.

Cons

The filters and features can get a little sticky but that is because we are searching large data bases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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SERGEI H.

Excellent customer and tech support. Products are easy to use.

2018-04-20

EDI integration for easy order and invoicing with our vendors.

Pros

ease of use. the functionality and user experience make the software easy for any non-technical user.

Cons

lack of features like analytic reporting within their fulfillment feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Bhavik S.

Great EDI Solution for Warehousing & Accounting

2020-05-26

Receiving order, shipment & billing at one go makes this platform one of the best systems to work with.

Pros

Best part is third party integration.

Cons

Also, looking for historical data takes time and effort.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Goods company, 51-200 employees)

SPS commerce is always so quick and helpful with assisting with an issue.

2018-05-31

Information is sent directly to the customer without manual data entry.

Pros

I love that you can use this third party application to ship to customers that are EDI complaint to send ASN and invoices for ease of pay and process turning time.

Cons

Learning the system can be confusing and it's not always easy to figure out what IT is refferring to if you are not use to EDI.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven C.

CPG Industry-Fueled EDI Fulfillment Brilliantly Simplified

2019-07-19

Triple-grade A, top-notch overall experience: EDI enables the timely acknowledgment of PO's (sales opportunities) to be serviced in as timely a manner as possible with the help of SPS Commerce...in the CPG industry, EDI is an absolute must and this platform affords our organization the ease of access with our various national and regional retail partners to conduct seamless and streamlined transactions.

Pros

Seamless integration with varied retail partners through EDI link up, real-time receipt of digital documents from party to party, ability to accept or reject PO revisions with select retail partners, endless types of transactions to conduct business through in the software platform (from initial PO receipt up to freight/logistics servicing and finally to the sought after finish line with the fulfillment/invoicing of PO's), back-end deduction claims management, debit-credit adjustments and remittance advices simplified...and then some.

Cons

Manual inputting of data points for all of our PO's serviced via our various national/regional retail partners...has to be a workaround to digitally uplink fulfillments and invoices from ERP platform (NetSuite).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Goods company, 11-50 employees)

Great for integrated CMS systems

2018-07-19

However, if we had an in-person training and if our in-house software was more up-to-date so that integration and automation was an option, I believe my experience would be more pleasant.

Pros

The ability to communicate between retailers and suppliers in a very real time exchange.

Cons

All recent activity is noted on the over and transaction tabs, making it confusing to scroll through.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Amber H.

Great Support

2019-09-25

They take all the time necessary to answer my questions and walk me through examples and solutions in real time.

Pros

Clean, simple format with easy to use search feature.

Cons

Not as much customization as we would like to have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelvin O.

Easy to use Excellent sales and support staff

2019-06-14

I am 10+ year user of VP, with each version the tool gets easier and more consistent across the UI, we are able to provide 100% of our customer requirements.

Pros

Seamless integration with our ERP software, the support team is very responsive and very flexible when mapping to our trading partner non-standard needs

Cons

The interface needs a little more consistency across the whole design but overall easy to navigate and use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Taylor W.

Much improved functionality over the last 3 years

2018-05-03

Consistent data and help!

Pros

The chat feature is helpful.

Cons

Not all our customers use SPS and it does not integrate with QuickBooks Online.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lee D.

Flexible and Reliable

2019-07-15

We approached Data Masons out of frustration with our former EDI vendor.

Pros

Vantage Point 4 has a new navigation and reporting pane, like any change it took some time to get use to but I am able to track done the information I need when doing any research or troubleshooting, big improvement over our former solution that was embedded and had poor support.

Cons

After using the solution for some time, ee feel we know enough about the system to speak to level 2 support techs when we call out of the gate, but we follow protocol.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Building Materials company, 51-200 employees)

works fine...does what we signed up for

2018-06-04

quickened up data entry time..

Pros

customer support is fairly prompt. did take a while to set up, but the staff were very responsive and professional, and once set up, we did not have any issues

Cons

some quirks now and then in the import file, like an odd backslash that prevents the text file from importing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Automotive company, 51-200 employees)

Good EDI Product

2020-09-23

I love Data Masons EDI, especially the support I get when I need it.

Pros

The product is easy to use and understand.

Cons

I only wish there were more canned reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Veronica N.

A must if you want to make business with large distributors and retailers

2021-06-14

SPS attains its purpose to get access to the main retailers and easily helps your company becomes EDI compliant

Pros

You get easy access to the most important retailers and foodservice distributors.

Cons

Some of the mapping and workflow features are not easy to use for the users or not predictive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
mamta n.

Satisfactory

2018-11-06

Goods and Invoices get matched in real time .

Pros

Easy to keep track of orders and invoices .

Cons

Too many screens to get to the final result

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashley H.

SPS Usage review

2019-07-02

We have taken information that has come in via SPS and routed it to other systems as they are easier to use.

Pros

The ability to track the shipments is something that has been helpful.

Cons

The inability to get real time analytics from all of our customers displayed without having to open other windows and set this up one by one and etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Linda E.

I am happy with Data Masons Vantage Point EDI software

2019-02-02

I have been able to meet all of my EDI trading partners, customers, and users needs for both mapping and reporting. It is a powerful EDI software.

Pros

We have needed to upgrade our ERP software and move our servers to the cloud and the Data Masons team was knowledgeable and the transitions went smoothly.

Cons

There are a few quirks but nothing that can't be worked around. I understand that many of them have been addressed in upgraded versions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kaitlin T.

Great search function, easy to read

2020-02-27

Good response time from their service team, better sales order process and invoicing than previous programs used.

Pros

You can also save your search. there are also alert systems that notify you via email if you have a new document.

Cons

there are some features that require a bit of manual entry if an order is changed out of EDI, for example if a customer calls to change the order but the change was not submitted through SPS.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Lori M.

EASE OF ACCESS * GREAT ASSET

2019-12-20

I am pleased with the ease of access and the great communication I have with my SPS Support Team.

Pros

I like the ease of access, being able to filter my searches and save a search that I use daily without having to set up the filters again the next time I use it.

Cons

When filling out Manual ASN's, if there are multiple errors, I haven't found that I am able to fix one, and then have the other issues flag red until I hit the check for errors button.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tanya T.

Solid Technology & Excellent Service

2020-11-20

With SPS Commerce Fulfillment, we are able to react quickly to our retailer needs. The product is consistent and reliable.

Pros

Additionally, the data insights from Analytics provide suppliers with valued data in a comprehensive and thorough way.

Cons

In my experience, integration can be a bit difficult to manage with limited resources.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Furniture company, 51-200 employees)

SPS Commerce

2018-08-06

We use SPS commerce to receive information via EDI and transfer that data into our systems we use.

Pros

It is very east to use and search for items sent over EDI.

Cons

Their is much that I don't like about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jay D.

Good Software, Good Price

2019-07-26

I would definitely recommend data masons.

Pros

The overall cost to manage is a good value. To add new trading partners, it is very manageable fee.

Cons

It is not the most intuitive software in the world. The filter functionality is lacking, but the newest version we are using is much better than the older versions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Juan A.

Easy and Fast, Extremely Convenient

2018-04-17

rapid search for POD's SO actual POS and remittances specially for huge customers.

Pros

User Friendly, any person with common sense and trained in office environment can use this application.

Cons

Cannot store over 24+ months more of data, it would be better it it can handle and retrieve archives without paying the fees when you are trying to pull something over 2 years old.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more