App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Summit Logo

Summit

4.4
(25)

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The future of IT service management begins with AI.

(7)

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JIRA Service Management logo
4.5
(650)

The only ITSM solution built on the Jira platform

Features

Total

JIRA Service Management logo
Summit logo

63

112

90

features in common

63

features in common

JIRA Service Management logo

JIRA Service Management user ratings

Functionality

4.5
(650)

Top features

  • Remote Monitoring & Management

    5.0

  • Issue Management

    5.0

  • Knowledge Management

    5.0

Summit logo

Summit user ratings

Functionality

4.4
(25)

Top features

  • Support Ticket Management

    5.0

  • Service Catalog

    5.0

  • IT Asset Management

    5.0

Pricing

Starting from

$60/month

Value for money

JIRA Service Management logo
4.3

0.2

Summit logo
4.5

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.
ServiceNow logo
4.5
(230)

Enterprise IT service cloud solutions

Features

Total

ServiceNow logo
Summit logo

47

66

90

features in common

47

features in common

ServiceNow logo

ServiceNow user ratings

Functionality

4.5
(230)

Top features

  • Data Storage Management

    5.0

  • Project Management

    4.8

  • Issue Auditing

    4.8

Summit logo

Summit user ratings

Functionality

4.4
(25)

Top features

  • Support Ticket Management

    5.0

  • Service Catalog

    5.0

  • IT Asset Management

    5.0

Pricing

Value for money

ServiceNow logo
4.2

0.3

Summit logo
4.5

What users say about ServiceNow's value for money

KB and Articles for support documents are good. ServiceNow Community is great Help and they resolve most of the Issue there the way the Technical person explain and presenation is good.
It’s far better than the last ITSM tool- Remedy on terms of efficiency and usefulness. Integrating with other tools is most popular in SNOW with easy REST API.