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Canfigure vs AssetWorks EAM Comparison

Overview

Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable...

AssetWorks is an asset management software for controlling costs and streamlining operations within asset and infrastructure-intensive...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$2500
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(12)

5

4

3

2

1

9

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

The users expressed their fondness of Supatools over other Asset Management tools, because of its ease of use and functionalities.
The support has been fantastic in responsiveness and answering questions about how to make the application fit our business.
Best of all, extremely good value. Pricing is extremely competitive.

Pros

Not enoughreviews yet

Cons

Sometimes, I could not remember the path to change and publish some templates - this is due to the extensibility of the product and my poor memory.
I am not using the reporting functionality at all and have compiled my own queries/views and dashboards. In addition the display of results in graphical format is quite limited.
Updating via emails are not neat/tidy - includes a lot of information (signatures and pictures) making it difficult to follow the notes.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features78
  • API
  • Accounting
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Workflow
  • Assessment Management
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CMDB
  • Call Center Management
  • Change Management
  • Change Planning
  • Change Tracking
  • Check-in/Check-out
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Analysis
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Delivery Tracking
  • Depreciation Management
  • Disposal Management
  • Document Storage
  • Email Management
  • Event Calendar
  • Expense Tracking
  • Feedback Management
  • Fixed Asset Management
  • GPS
  • Historical Reporting
  • Historical Trend Analysis
  • IT Asset Management
  • Impact Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Channel Communication
  • Network Monitoring
  • Online Catalog
  • Preventive Maintenance
  • Prioritization
  • Problem Management
  • Procurement Management
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Ratings / Reviews
  • Real-Time Chat
  • Records Management
  • Recurring Issues
  • Relationship Mapping
  • Release Management
  • Repair Tracking
  • Reporting/Analytics
  • Requisition Management
  • Reservations Management
  • Risk Assessment
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Service Request Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Team Calendars
  • Time & Expense Tracking
  • Work History
  • Workflow Configuration
  • Workflow Management
  • Total features38
  • API
  • Accounting
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Workflow
  • Assessment Management
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CMDB
  • Call Center Management
  • Change Management
  • Change Planning
  • Change Tracking
  • Check-in/Check-out
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Analysis
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Delivery Tracking
  • Depreciation Management
  • Disposal Management
  • Document Storage
  • Email Management
  • Event Calendar
  • Expense Tracking
  • Feedback Management
  • Fixed Asset Management
  • GPS
  • Historical Reporting
  • Historical Trend Analysis
  • IT Asset Management
  • Impact Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Channel Communication
  • Network Monitoring
  • Online Catalog
  • Preventive Maintenance
  • Prioritization
  • Problem Management
  • Procurement Management
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Ratings / Reviews
  • Real-Time Chat
  • Records Management
  • Recurring Issues
  • Relationship Mapping
  • Release Management
  • Repair Tracking
  • Reporting/Analytics
  • Requisition Management
  • Reservations Management
  • Risk Assessment
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Service Request Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Team Calendars
  • Time & Expense Tracking
  • Work History
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations1
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Canfigure vs. AssetWorks EAM

See how Canfigure and AssetWorks EAM stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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