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SysTrack Comparison

Overview

SysTrack is a digital experience monitoring solution for IT departments which gathers and analyzes data on everything that...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
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No info available
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  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

(22)

5

4

3

2

1

20

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

There is so much to say about how great this solution is. However, as a Consultant, I find the greatest outcome of SysTrack is the level of insights into my clients' environments I'm able to extract.
The vendor is very responsive to support queries and really helpful. The professional services people in Lakeside are excellent.
The quantity and quality of data that SysTrack collects has got to be the best I have seen.

Cons

The loss of the export functionality following an upgrade to the client.
The health metrics are a bit...Opaque. We struggled to really connect many of them to an actual improvable change.
Can be difficult to navigate at first but once you have the concept of how the data links it's understandable.
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features14
  • Capacity Management
  • Compliance Management
  • Data Filtering
  • Data Visualization
  • Database Integration
  • Event Logs
  • Issue Management
  • Monitoring
  • Patch Management
  • Performance Management
  • SLA Management
  • Self Service Portal
  • Server Monitoring
  • Third Party Integration

Integrations

  • Total integrations2
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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