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OverOps Logo

OverOps

OverOps tells companies when, where and why code fails

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OverOps Pricing, Features, Reviews and Alternatives

OverOps product overview

What is OverOps?

OverOps tells companies when, where and why code fails in test and production. OverOps identifies new and increasing errors, anomalies and regressions directly from the running application, without relying on log files, and provides True Root Cause for each. With OverOps, companies can:

Key benefits of using OverOps

Identify. Prevent. Resolve.

OverOps provides Automated Root Cause (ARC) analysis, which reduces companies MTTI and MTTR by over 90%.

We help over 200 enterprise customers such as Fox, TripAdvisor, Zynga, Comcast and Intuit know when, where and why their code breaks in staging and production. With OverOps, these companies identify and fix critical production application errors before they impact the end users and customers.

How do we do it?
OverOps tracks all exceptions and log errors on staging and production JVMs, down to the exact code and variable state that caused them. Unlike traditional error resolution tools and logs, each event is instantly analyzed and displayed with its full context.

OverOps offers better application performance by:
-Alerts when code breaks in staging or production
By analyzing data from all exceptions and logs easily, in real-time, without having to be dependent or sift through log files.
-Complete Variable State Behind Each Error, Exception and Issue
With OverOps it’s easy to visualize your log errors and exceptions, without having to parse logs. The OverOps dashboard gives you the complete code, including the relevant variable state behind each error with a single click.
-OverOps Fits Your Existing Workflow
Don’t change your current workflow. OverOps offers seamless integration with your favorite tools and services, such as Graphite, HipChat, Elastic, Slack, Splunk, PagerDuty, AppDynamics, Datadog and many more.
-Get started right away
OverOps installs in minutes and requires no code changes. Since it runs as a simple Java agent, there’s no need to change the code or the build.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
In Person
Webinars
Videos

OverOps pricing information

Value for money

4.4

/5

22

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

OverOps features

Functionality

4.3

/5

22

Total features

10

7 categories

Most valued features by users

API
Real Time Monitoring
Baseline Manager
Data Connectors
Root Cause Analysis
Bug/Issue Capture
Single Page View
Full Transaction Diagnostics

Functionality contenders

OverOps users reviews

Overall Rating

4.5

/5

22

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.71/10
Rating distribution

5

4

3

2

1

13

7

1

1

0

Pros
Its greatest features are the dashboard which shows the trend of exceptions in your system and its capability to show stack trace and the variable values preserved.
The product is easy to use while capturing the threads and showcasing the variables from the incidents on debug view. It's also good at capturing snapshots and counts, VM info and logs when possible.
It's a nice product to use for any developer. We can use it in case of any issue/code breakage.
Cons
It would fail to notify about most errors, and routinely report errors we had attempted to filter out. This persisted despite numerous sessions with app engineers.
Our Admin complains that it is not convenient to set system wide 'overrides', that is, exception types to ignore. It can be done, but multiple times, and apparently needs to be reset.
It hard to scroll in the code source of the error cited out.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Amazing Product!

Reviewed a year ago

Its seamless, there cant be a better solution that this to keep system healthy.

Pros

It helps debug production issue in seconds, always keeps a eye on system, system becomes much more healthier and cleaner.

Cons

Sometimes the alerts links does not works, apart from that i dont see anything.

Vendor response

We are thrilled that we earned a 5-star review from you Debashis!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Overops: Great software, great support

Reviewed a year ago

Overops is easy to use and understand. If configured correctly, it identifies the errors and problems that engineers should find most important. The UI is straight forward as well.

Pros

As an SRE, it helps me to be able to see what errors are being thrown from any particular application. I help manage a stack of at least a hundred microservices, so it is impossible for me to have an in-depth understanding of every single one. If Overops detects an error, it immediately shows me exactly where in the source code this error has occurred, allowing me to communicate clearly to the team responsible for the application as to where they need improvement.

Cons

The deployment process for this software was challenging. We had to engineer a lot of custom solutions to keep it running. For example, we used a hybrid approach (some infrastructure in our cloud, some in Overops') and we had to use a handful of lambdas to facilitate the storage and installation of the Overops collector agent and monitoring agent. If all of this could be encapsulated in a single Cloudformation or Terraform document, it could be deployed easier.

Vendor response

Thank you for the review Andrew! We really appreciate you as a customer and are so glad you find value in our product and customer support.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Brilliant concept, updates occasionally crash JVM, price gougers

Reviewed 5 years ago
Pros

The customer support is generally very good. The concept is outstanding. Being able to record runtime state in production for post-mortem debugging is utterly amazing.

Cons

There are a number of critical application issues described below, but the chief con of Overops is the price. This is *at least* an order of magnitude more than the value that Overops provides, and is a kick in the teeth for surely most startup-level organisations, particularly ones like ours that helped them grow their business. There were at least 3 occasions in 2+ years of use that Overops (previously...

Vendor response

Hi Joseph - thank you for taking the time to leave us a review. Although, we are disappointed you had a poor experience with our software back in 2018 and would love an opportunity to show you how we've made dramatic improvements since then. Please reach out at support@overops.com to schedule a walk through.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Debugging production issues with OverOps

Reviewed a year ago

I haven't used OverOps before I joined this company. Fixing production issues had never been easy. I highly recommend to use this product for Java services.

Pros

As a software developer, I don't monitor OverOps regularly. But, when we detect any error or bug from our logs, we can easily access the "event" that OverOps provides link in logs. It's absolutely convenient and the information provides OverOps is amazing. The snapshot contains all variable values and stack traces so that developers can easily see what's wrong in code or data.

Cons

Overops groups similar events. Sometimes it's hard to find the exact "problem" even with a link provided in the log. And I see some lags when we browse events by selecting date/time range and servers. It may be because of the size of our system, but it could be better. I only have OverOps experiences with Java microservices, I am not sure how it supports other frameworks. (e.g. Node.js or Golang )

Vendor response

Hi Jung Jun - thanks for taking the time to leave us a 5-star review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Effective and Reliable

Reviewed a year ago

We are always aware if the current release will fall due to real time notifications by overops. Devs just gets notified in slack and we get the details as to why accurately.

Pros

We like how it can be integrated to slack. We can attend to all of the issues real time.

Cons

Sometimes loading the link for the issues takes time. I think this is normal but I believe can always be improved.

Vendor response

Josh - we appreciate you taking the time to leave us a review! We are glad you find value with the Slack integration which allows you to tackle issues real-time. Thanks again!

OverOps FAQs and common questions

Q. What type of pricing plans does OverOps offer?

OverOps has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of OverOps?

OverOps has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does OverOps support?

OverOps supports the following languages:
English


Q. Does OverOps offer an API?

Yes, OverOps has an API available for use.


Q. What other apps does OverOps integrate with?

OverOps integrates with the following applications:
Jira, Datadog, Dynatrace, Hosted Graphite, Slack, PagerDuty, Sentry, AppDynamics, Zabbix, New Relic


Q. What level of support does OverOps offer?

OverOps offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

Common OverOps comparisons

OverOps logo
Datadog logo
OverOpsvsDatadog

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