OverOps Pricing Plan & Cost Guide

OverOps

OverOps tells companies when, where and why code fails

4.45/5 (22 reviews)

OverOps Pricing

Pricing model: Free, Subscription

Free Trial: Available

https://www.overops.com/pricing/

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OverOps Pricing Reviews

Pros

  • Its greatest features are the dashboard which shows the trend of exceptions in your system and its capability to show stack trace and the variable values preserved.Verified ReviewerRead the full review
  • The product is easy to use while capturing the threads and showcasing the variables from the incidents on debug view. It's also good at capturing snapshots and counts, VM info and logs when possible.Amitanshu T.Read the full review
  • It's a nice product to use for any developer. We can use it in case of any issue/code breakage.Verified ReviewerRead the full review

Cons

  • It would fail to notify about most errors, and routinely report errors we had attempted to filter out. This persisted despite numerous sessions with app engineers.Joseph T.Read the full review
  • Our Admin complains that it is not convenient to set system wide 'overrides', that is, exception types to ignore. It can be done, but multiple times, and apparently needs to be reset.Simon D.Read the full review
  • It hard to scroll in the code source of the error cited out.Verified ReviewerRead the full review
95%
recommended this to a friend or a colleague

5 reviewers had the following to say about OverOps's pricing:

Shifali G.

Overops worth the effort

Used monthly for less than 6 months
Reviewed 2021-02-03
Review Source: Capterra

Nice to have overops. Good experience.

Pros
Easy to identify bugs in deployed code with proper reasons and values.

Cons
At times, code does decompile which makes it difficult to check bugs.

Response from OverOps


Shifali - thank you for the fantastic 5-star review. You nailed it!

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Joseph T.

Brilliant concept, updates occasionally crash JVM, price gougers

Used daily for 2+ years
Reviewed 2018-02-12
Review Source: GetApp

Pros
The customer support is generally very good. The concept is outstanding. Being able to record runtime state in production for post-mortem debugging is utterly amazing.

Cons
There are a number of critical application issues described below, but the chief con of Overops is the price. This is *at least* an order of magnitude more than the value that Overops provides, and is a kick in the teeth for surely most startup-level organisations, particularly ones like ours that helped them grow their business. There were at least 3 occasions in 2+ years of use that Overops (previously Takipi) released updates to their agent (which runs in our production JVM) that caused the whole jvm to segfault. This is a pretty poor track record (and it's more than a little ironic that this happens with a *software quality tool*). In all that time we never succeeded in getting a noise-free or complete exception notification channel between Overops and our Slack installation. It would fail to notify about most errors, and routinely report errors we had attempted to filter out. This persisted despite numerous sessions with app engineers.

Response from OverOps


Hi Joseph - thank you for taking the time to leave us a review. Although, we are disappointed you had a poor experience with our software back in 2018 and would love an opportunity to show you how we've made dramatic improvements since then. Please reach out at support@overops.com to schedule a walk through.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Amitanshu T.

Good yet Getting there!

Used daily for 2+ years
Reviewed 2021-02-26
Review Source: Capterra

Good

Pros
The product is easy to use while capturing the threads and showcasing the variables from the incidents on debug view. It's also good at capturing snapshots and counts, VM info and logs when possible. - It gives a complete box for debugging and finding the cause for medium-low complex items. - Timestamp and VM are very useful - The issues are upfront before anything goes south

Cons
- The logs captured are sometimes inaccurate and also do not have a complete stack trace - The logs are not captured on many instances - there are false alarm captures, where the thread is still alive and not captured - The variable view is a pain to use on the right-hand side, can have a better way like in Eclipse etc - Cannot reference variables - source trigger is unknown/unstructured sometimes - Good for only low medium level debugging, VM logs and Adv level exceptions are not easy to be debugged here

Response from OverOps


Amitanshu - thank you for taking the time to leave us a review. We are sorry we were not able to earn a 5-star review from you. Our product and customer success teams will review your feedback closely. Thank you for the constructive feedback.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Great tool!

Used weekly for 1-2 years
Reviewed 2021-02-05
Review Source: Capterra

Pros
Great tool which has helped our software developers in debugging any issue in very short time. Its greatest features are the dashboard which shows the trend of exceptions in your system and its capability to show stack trace and the variable values preserved. Integrating any new application is also very easy.

Cons
I think the configuration of alerts could be simpler.

Response from OverOps


We appreciate you taking the time to leave us a 4-star review. We will review your feedback and strive to earn a 5-star review for your next review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jung Jun P.

Debugging production issues with OverOps

Used weekly for 2+ years
Reviewed 2021-02-25
Review Source: Capterra

I haven't used OverOps before I joined this company. Fixing production issues had never been easy. I highly recommend to use this product for Java services.

Pros
As a software developer, I don't monitor OverOps regularly. But, when we detect any error or bug from our logs, we can easily access the "event" that OverOps provides link in logs. It's absolutely convenient and the information provides OverOps is amazing. The snapshot contains all variable values and stack traces so that developers can easily see what's wrong in code or data.

Cons
Overops groups similar events. Sometimes it's hard to find the exact "problem" even with a link provided in the log. And I see some lags when we browse events by selecting date/time range and servers. It may be because of the size of our system, but it could be better. I only have OverOps experiences with Java microservices, I am not sure how it supports other frameworks. (e.g. Node.js or Golang )

Response from OverOps


Hi Jung Jun - thanks for taking the time to leave us a 5-star review!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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